Garnet Volkswagen

Given the circumstances in the world right now, buying a car can be a headache. Supply is low, prices are affected, patience is thin. I contacted Garnet to inquire about an all black Tiguan SE R-Line, Fran handled the call and assured when one came in we could reserve it. About a few days later the vehicle came in. Steve the sales manager and Fran the salesman, took care of us and made the process seamless.

I have NEVER been in a dealership to buy a car for less than 2 hours. Just an incredible experience and highly recommended. Will be buying from them as long as VW keeps making great SUV's.

Garnet Volkswagen is the best if I could gave them 10 stars I would love. The service is really amazing I can't find someone take care of my car like garnet. Brandon and Fred and Brittany are very friendly and helpful. I dropped my car to get fix the part wasn't available it's took like 4 months to get this part and fix my car so they gave me a loan car for 4 months and Brandon was really updated me every time he is amazing. I would definitely recommend to my friends and family and I will get my new car from them soon because I cannot trust any dealer beside Garnet.

Every interaction I have had from the purchase of my vehicle in 2016, to maintenance, to emergency repairs has been fast, reliable, and impeccable. You are always met with knowledgeable and kind staff regardless of the situation. Highly recommend Garnet for the perfect end to end customer experience.

Brandon is the best! He kept me updated while my car was being serviced. Very knowledgeable. He also gave me a status update on a Sunday when he is off. He's definitely a team player. Garnet is very lucky to have him.

Looking for a car can be cumbersome these days. Most sales people don't take the time to listen. However, to my surprise Jordan (sales)& Margo(finance) were wonderful to work with! They were concise, and quick to get us answers to our questions! T he experience was exceptional! I will be definitely refer other people to them when looking for a car! Thank you again!

I purchased my GTI from your dealership about 6 years ago and there's absolutely no other place I would take my vehicle for service. The family friendly atmosphere is unlike any other dealership I've been to since I've owned Volkswagens my whole life. The service and professionalism I've received from Jen has been nothing short of spectacular. From what I've been told she is the newest member of their service team and you'd have no idea such by having a conversation with her.

Extremely knowledgeable, top notch communication and always service with a smile. Wouldn't even consider taking my vehicle anywhere else but here. You should do the same without hesitation.

The team at Garnet VW is outstanding to say the least. Starting with the initial conversation with Nick James, the sales manager, on to our actual sales rep (who we'd happily buy from again) Jordan Clarius, all the way to the final step of the process in finance with Margot Lilly. Every single one of these individuals made the buying process so comfortable and transparent, and I highly recommend if you or anyone you know is considering buying a new car, to go straight here to at least talk with this team. You really will leave feeling like they care about your investment and it's not a just about the sale for them.

The Customer Service at Garnet VW was excellent! Seamless process! We were able to get an appointment very quickly, they gave me a loaner vehicle (same as mine) without even having to ask! Service was complete in just a few hours. The gentleman at the desk made sure the vehicle was clean, and even helped me to put my car seats in the loaner car! Thank you!

What a friendly, courteous, and professional dealership. I got a great deal and more for my trade than other dealers. Even when dealers are charging way more than sticker, Garnet was very fair. The car was clean, paperwork was done in a timely manner and explanation and set up on my new car was clear. Thank you Garnet.