Interstate Toyota Scion

Overall nice people on the phone. When it comes to recommendations and service, they don't diagnose. I made markers in the car to see if they bother removing plastic to look at parts, and they don't. There was a recall on a inverter pup on my car and they recommended $3000 repair to avoid doing the recall labor. AVOID AT ALL COSTS.

The dealers are good at their job, and make themselves available for you and any questions you may have even after you purchase a car from them. It's the financial department you have to watch out for here. They "conveniently" forgot to apply the NYS Drive Clean Rebate, that they said they do honor (which I had mentioned the day prior to when I signed the paperwork).

They also made no effort to get me a better interest rate despite my 800+ credit score. Yes, I should've put in the extra effort to double check that my rebate was applied, and to find my own loaner. However, you'd expect a little TLC with customer care when dealing with large sums of money.

Best service department/dealer EVER! The sales and finance staff are paramount too. Thank you Joe, Natasha, Orlando, Ricky, and entire service team for your continued excellence in all that you deliver. You never disappoint. The new facility is immaculate, easy to navigate, and the waiting area is simply beautiful. With gratitude and respect for you all, THANK YOU!

I highly recommend Interstate Toyota for their car services. Service team is highly professional, courteous and knowledgeable. Ricky, Service Advisor on my car was thorough and explained fully the service being made on my car. Waiting room is very spacious, clean and of course, free coffee. Service on my car was done promptly and efficiently. Thank you for the job well done.

Interstate Toyota was wonderful from start to finish. Lucas is fantastic. He is very responsive to phone calls, emails, and texts. He answered all of my questions and researched anything he did not know initially. He was honest, friendly, and Informative throughout my experience at Interstate Toyota. I did not feel pressured or uncomfortable at any time during the process of purchasing my vehicle.

The financial person was awesome. He answered all of my questions and was able to get me the lower rate that I requested. He also was able to discount the warranties at my request. He was friendly, kind, knowledgeable, and helpful throughout the process. The interactions I had with the parts and service departments were fantastic as well. If you are in the market for a new car, you should give Lucas a call at Interstate Toyota.

He will be your greatest asset in the process of looking and purchasing/leasing a vehicle. He will not pressure you and will make the whole process a wonderful experience. Jim

Mike Quinones helped me three years ago pick out a vehicle to lease. He was informative, thorough, and tailored the details of the vehicles to my needs. We landed on the 2019 RAV4. Since then he has kept in touch with me to make sure the vehicle was performing to my liking. I've been so pleased with this car that last week I went and bought it. Mike and Juan both helped me and it was a seamless process.

They were able to help me understand the breakdown of the numbers and the warranty. They were very knowledgeable and patient with me as I asked questions. I am so, so pleased with my experience with them both. I would recommended their services 10/10 times.

I had a great experience at this dealership. All the staff is super pleasant and accommodating. My sales agent is Ricardo Abinader and the finance representative that I spoke to was Glenn. I will recommend this dealership to everyone I know that is looking for a car. They're the best!

Buying a car at Interstate Toyota is one of my best experience ever. From the time I made the first call to the point I drove my Toyota RAV4 Hybrid away the staffs were friendly, welcoming, professional, courteous and you feel you are home. The process were very simplified and they went an extra mile to get the lowest interest rate for me. Good customer service is an excellent attribute to have and they showed it beyond my imagination.

I don't really write review but I will say Interstate Toyota made it seems like buying a car is very easy and simple with the current situation whereby you have to book a car for weeks. I got my car within a week. I have been 2 different places to buy Toyota where I made a deposit but this is the easiest place for me to buy a car. They were straightforward, open and listened.

They gave me the assurance they will do everything within there ability to ensure I got a car from them and they did. When you have that exciting and happy feeling when you drove that car out of the dealer place, that shows they were accommodating, they did everything so you buy a car from them and kept their promise because as the car came in I got a call to come pick the car. Joseph, Robert and the new sales manager Burton were very helpful throughout the entire process. I will always go back to buy a car from interstate Toyota.

Had a great experience with this dealer ship. Irene was extremely polite and happy to help me start a new lease. She went above and beyond to reach a satisfactory price along with making me feel comfortable and welcome. Cant wait to return when my lease is us!

Interstate Toyota's detailing service is amazing! I've used them several times and their service is hands down the best I've ever seen. They are professional, efficient, and effective. I purchased a used vehicle whose interior was REALLY dirty. The results exceeded my expectations by far! Highly recommend them!