City World Hyundai

I dealt with this dealership before and had an overtop experience with Sammy 3 years ago. A few days ago, I had an appointment to go through what my next steps would be when my lease was up. I was promised by Ramon that I would pay less for my car and insurance per month if I decided to buy the suggested SUV. No numbers or figures were bought to my attention except how much am I willing to put down and what my monthly bill would look like.

By the time I spoke to Peter, the manager, the numbers went up even higher costing me to pay even more than what I was paying in total for my car. When I got home and look at the papers, the amount just didn't add up. I started to do my research online and compared the price on paper it was almost double the amount. I just realized too that I received NOTHING for my old car, Hyundai Sonata 2019 that only had 3,000 miles on it that they will more than likely sell it for $20,000 or more.

They really win with this one. I would not recommend going there, but if you do females, go with a male figure, your treatment is going to be totally different than going alone. I experienced that on day 2 when I had to return for my keychain waiting an 1 hour 1/2 which they lied about and I know that 1 of them stole it since it was a nice one. I overheard the discussion with a male customer and was like, that wasn't gone over with me.

My Dealer didn't go over that with me either. There were such a great difference. Secondly, do not buy on impulse, do your research first online. If you decide to then purchase, read ALL documentation, do not take their word for what each document represent and just sign. Hyundai please do not tell me to call, because I already have and nothing was resolved. Really felt taken advantage of. So disappointed with this car dealership.

The air condition in my 2022 Hyundai was blowing hot air when its turned up. The service department told me nothing was wrong with it. I went to Kenner, the manager at this branch. Problem resolved! He knows what customer service is about. He is good for Hyundai and customers.

I leased a car 3 years ago Ramon helped me he was super nice. I recently finance a car And Izzy helped me out she was super sweet and had patience with me I thank her for that. I had some minor issues with my recent purchase but Ken did a wonderful job and solve my issues with no problem. Super sweet and very helpful Thanks again Ken, Izzy and Ramon Great customer service Especially Ken thank you so much

I wouldn't recommend buyers to spend their money here. Salesman are obviously nice because they wanna take ur money. Bought a car and few weeks after the purchase i had to replace the battery from the car. Beware of Michael short guy with beard. If u you dnt read what are u signing he would set u up with fees later on u would not know what they for.

High interest rates. Warranty high and when i went to cancel my warranty we signed some papers that he never send so i had to do it myself. Don't recommend this dealership at all!. After 2 years of driving the car. And the guys giving me the run around but gave me the money back i could say the car is pretty good no problems so far but the paint coming off and replacing the battery everything is great. ( I'll just be more carefull next time for them hidden fees)

Awesome buying experience! I was dreading that I would be there for 4-5 hours like I have before with other dealers but I was in and out in about 2 hours. Dayri O'neil was amazing! From beginning to end she was professional and friendly! The dealership itself has a good atmosphere. Everyone I met was friendly. The whole car buying process was made simple with excellent explanations of everything that was on paper.

The car. A-FREAKING-MAZING! I bought a 2022 Elantra N 6 speed manual. I've always loved Hondas, so going to Hyundai was a surprise to me on the quality, technology, and detail they put into their cars. Thank you Dayri! For City World Hyundai, you have a new Hyundai fan!

I just purchased/financed silverflash my 2022 Hyundai Accent on Friday and Aderly Duval was a great salesperson she went above and beyond to help me get the car that I want and mykael the financial manager went above and beyond to give me the best deal as possible and they are both the best but aderly you are a great salesperson and thank you for going above and beyond for me so I can take silverflash home that night and I strongly recommend if you want to get a car come to aderly in city world Hyundai also I highly recommend my friends and family if they are looking for a Hyundai car also and like I said aderly will take great care of you and I am glad to be part of the Hyundai family!

My first vehicle purchase was a surreal experience. My son & I went in to get some information as to the procedure for purchasing/leasing a vehicle and by the time we sat down Frances got some info spoke with a manager made some calls then said 'congratulations' you've been approved , I signed some documents and I owned a car that I could jump in and drive, NO DMV hassle either, they took care of that and that's how easy Frances at city world Hyundai made it for me.

The staff was professional, friendly and courteous, even when it got to closing, no one was in a hurry. I'm recommending CITY WORLD HYUNDAI and be sure to ask for Frances. thanks a bunch guys you're awesome

After visiting four others dealers and having not so great experiences, we walked into City World Hyundai and we were immediately approached for help. We already knew what we wanted and had test driven the car a day before. So the overall process was very smooth and quick. We may have been there about 3hrs. Thank you to Aderly Duval for helping us lease our very first car- 2022 Hyundai Venue.

She listened to everything we asked for and never pressured us to make any decisions we didn't feel comfortable with. No hidden fees, very straightforward and worked within out budget! She was extremely helpful, kind, knowledgeable, and professional! I would definitely recommend this dealer to anyone and please ask for Aderly. The entire staff was very friendly and professional!

After doing my research on local NYC Hyundai Dealerships, I came across positive reviews on this dealership and Salesman, Oscar Moutian, so decided to give him a call and schedule a couple of test drives on a few Used 2018 Elantras I was interested in. I was not disappointed with my car buying experience, Oscar was very pleasant, knowledgeable and professional from the test driving experience to the financing. Everyone at the dealership was great! I would recommend Oscar and dealership for anyone in the market for a vehicle.