European cars are rightfully held to a higher standard when it comes to performance and interior comforts. If you're going to expect the best from your car, you should expect the best when it comes time for maintenance and service for your car as well. At Auto Assets we believe that your mechanics should be just as passionate about your car as you are. By emphasizing quality over quantity and working with you to devise the best service plan for your car, we help you enjoy the longest possible lifespan from your vehicle.
Follow us
Services
Auto Assets has been helping drivers maintain their European cars with the highest quality services for over 30 years. Our 10,000 square foot showroom and maintenance facility has the most up-to-date factory grade tools and equipment to ensure that you receive the most accurate service no matter how big or how small the job.
We provide professional, relaxing therapeutic massage services in order to provide our clients with a variety of benefits. Some of the more common benefits our patients experience are:. We invite you to contact our clinic today and experience for yourself the benefits of natural, therapeutic massage therapy.
Chip has been drawing cars since the age of 8. He started in the car business in 1985 by leasing new automobiles to people with Multilease of Ohio. A career in information technologies contracted to both Ford and General Motors kept the automotive bug alive, joining Auto Assets in 1996 as a service advisor.
One of the fastest-growing cities in the country, Columbus is a large, diverse city with something for everyone. Museums, parks, and sports teams all bring in millions of visitors every year to go along with all the new residents moving in annually. With thousands of cars on the streets and highways every day, stop and go traffic can wreak havoc on your car and accelerate wear and tear.
Reviews (39)
Dana Minot
Jun 19, 2022
Kennedy Kashmiry
May 25, 2022
Eddie and I had been communicating for months about my new car search and when he found a vehicle that I would love, he contacted me directly. He made the process of buying my vehicle quick and easy. He was always available via phone and would reply to me in a timely manner. Even after he sold me the car, Eddie helped me with my registration and title. Definitely recommend Auto Assets for any of your car needs and Eddie as your sales rep.
Geeks Podcast
May 24, 2022
One thing you never expect from a mechanic is to get quoted a price but come in and pay less! These guys are awesome. Great communication from before drop off to pick up. Friendly and knowledgeable staff. I don't take my car anywhere else Services: Auto exhaust system replacement, Air conditioning, Auto A/C recharge
Michael Dover
May 04, 2022
The team over at Auto Assets is truly a pleasure to do business with. Eddie and Rob have made me feel like a part of the family and have always provided top-quality service. I have now purchased several cars through Eddie and worked with Rob on all the maintenance and performance upgrades on those vehicles. This is your one-stop shop for quality work and amazing customer service.
Dan Stack
Apr 11, 2022
I brought my vehicle to Auto Assets for a suspension adjustment after receiving a couple of word of mouth recommendations. I expected to be taken care of, but at the most premium cost, by people who'd be critical of anything less than the most high-end cars. I had a GREAT experience however and will speak highly of Auto Assets to anyone in need of the services that they provide to people who are passionate about their vehicles.
Each person I spoke with was helpful in answering my questions to the fullest, and they asked me questions too in order to make sure that I'd be fully satisfied with the work done to my vehicle. When I got my final invoice, it ended up being less than I was quoted because they made sure to account up front for any extra labor that might possibly take longer than expected.
The staff was friendly professional and knowledgeable, Matt answered all of my questions, and Rob took time to come out to the lot and just talk about cars for a bit. Thanks guys
Each person I spoke with was helpful in answering my questions to the fullest, and they asked me questions too in order to make sure that I'd be fully satisfied with the work done to my vehicle. When I got my final invoice, it ended up being less than I was quoted because they made sure to account up front for any extra labor that might possibly take longer than expected.
The staff was friendly professional and knowledgeable, Matt answered all of my questions, and Rob took time to come out to the lot and just talk about cars for a bit. Thanks guys
Michael Connor
Apr 05, 2022
My 96 911 Turbo was leaking oil in the rear and apparently steering fluid from the steering rack. Upon inspection the 4 CV boots needed replaced, and the timing chain covers were leaking oil. The steering assembly either needed to be rebuilt or replaced. When the motor was removed the clutch was showing wear so we decided to replace it now. A standard tune up with plugs, oil, air filter cleaning was done.
A rebuilt steering rack was available which did save me money. I worked with Matt who always knew exactly the status of the car, I will say I was very patient with the time required to finish the work but when the car was finished everything works great. The car runs like a stole it. They have very god knowledge of my car, and the staff is great.
A rebuilt steering rack was available which did save me money. I worked with Matt who always knew exactly the status of the car, I will say I was very patient with the time required to finish the work but when the car was finished everything works great. The car runs like a stole it. They have very god knowledge of my car, and the staff is great.
Paul Parmele
Apr 04, 2022
I recently purchased a BMW 440xi convertible from Auto Assets, having found the car online. Eddy was a pleasure to deal with, very straightforward in his approach, promptly responding to my questions about the car and the purchase process. Driving the 2+ hours to the dealership to complete the purchase, I found the car was in the condition represented by Eddy, and he worked with me to address a few minor issues. I certainly feel comfortable recommending Auto Assets to anyone, like me, who may be a bit hesitant about purchasing a car remotely.
Bryan H.
Mar 12, 2022
Mike Fagan
Mar 11, 2022
I'd been searching for a clean, low mileage example of a 2004 Volkswagen R32 for roughly a year before I found the perfect one for sale at Auto Assets. I couldn't have been happier with the transparency of the sales process. I later brought it back in for service before a 700 mile road trip to the Wookies in the Woods driving event and couldn't have been happier with the quality of the work, and communication from the service department. Excellent, knowledgeable and friendly staff.
Lisa Beck
Jan 21, 2022
I came here to have my transmission looked at and repaired, following an oil change I had done down the street, where the technician changing my oil told me he found leaking transmission fluid, but not something their business would be able to take care of. I called a couple places before I was warmly and promptly greeted on the phone by Matt. He came up with a quote based on my make/model of vehicle and scheduled my appointment for repair.
After dropping my car off early that morning, expecting the repair to be done over the weekend, Matt called me to suggest that the leak that was detected was not critical, and he would be happy to repair it if I really wanted it done, but he didn't find it necessary to repair - he even told me what to look for in case the problem should worsen. He saved me a LOT of money! Unbelievable!
I will absolutely place my trust in these guys for future services and will gladly recommend them to anyone looking for honesty and integrity. It's such a relief to know I will be fairly taken care of by Chip, Matt, and the rest of the Auto Assets team. Thank you Auto Assets!
After dropping my car off early that morning, expecting the repair to be done over the weekend, Matt called me to suggest that the leak that was detected was not critical, and he would be happy to repair it if I really wanted it done, but he didn't find it necessary to repair - he even told me what to look for in case the problem should worsen. He saved me a LOT of money! Unbelievable!
I will absolutely place my trust in these guys for future services and will gladly recommend them to anyone looking for honesty and integrity. It's such a relief to know I will be fairly taken care of by Chip, Matt, and the rest of the Auto Assets team. Thank you Auto Assets!
Ryan Dennis
Jan 18, 2022
I wouldn't trust just anyone to service my 2018 Audi RS3, but Auto Assets continues to knock my service out of the park! Very detailed inspection report including pictures, detailed explanation of all parts inspected, and overall a super positive experience. Have now used AA for standard services like oil change as well as brake replacement on my RS3, and they never fail to provide excellent service, attention to detail, and competitive pricing for services.
Mike Pricher
Jan 12, 2022
Greg Mack
Jan 05, 2022
I have been a local Auto Assets customer for over 20 years. My 2013 S5 needed service and help with wheel balancing. Chip's team worked me in to resolve my needs and provided a great outcome. Anyone shopping for a Porsche, Audi or other German import should buy here and ONLY service here as everyone else is destined to disappoint! Services: General repairs & maintenance, Tyres
Paul Nelson
Nov 21, 2021
I purchased a 2002 Porsche Boxster S at another dealership and subsequently had some issues with it. Rob and staff were awesome at providing a full inspection and several repairs. They recommended some things I could do on my own instead of having them do it. I appreciate their professionalism and transparency. They will continue to be my place to handle maintenance on my car. Highly Recommend them.
Ryan Halverson
Nov 17, 2021
Very professional customer service. When I called about having my car in to fix an overheating issue, they listened to my car's history and actually took note of the info I'd provided instead of dismissing it. Very easy folk to communicate with. The diagnostic inspection was excellently detailed with measurements and photos indicating items that both pass inspection and will need future attention.
After they were done, you'd never have known they had done any work, which is great! Upon paying and grabbing keys, knowing I do turn wrenches when time permits, they offered to help find 'hard to find' parts in future. That is the type of extra step that helps make it a friendly place for car enthusiasts instead of just a repair shop. I will be returning with other vehicles and I will be recommending their services to friends!
After they were done, you'd never have known they had done any work, which is great! Upon paying and grabbing keys, knowing I do turn wrenches when time permits, they offered to help find 'hard to find' parts in future. That is the type of extra step that helps make it a friendly place for car enthusiasts instead of just a repair shop. I will be returning with other vehicles and I will be recommending their services to friends!
Allison F.
Nov 14, 2021
James Barnes
Oct 30, 2021
Auto assets provides exceptional and creative service on a time frame that is acceptable to both parties. Often we will schedule long-term maintenance treatments with replacement of older failing parts. they also are very helpful and suggesting minor changes to provide longer life and better performance. I go there because their expertise is cumulative with my desire to keep driving older porches and they also service one of my every day driver cars. They provide expert creative service at a very fair price.
Jason Bangerter
Oct 26, 2021
Henry Becker
Oct 05, 2021
I had been on the search for a 1999 Porsche 911 Carrera for some time and found a clean one at Auto Asset. Being from Maryland, this would be my first car purchase where I was not able to physically drive the car. I put a deposit on the car and headed out to pick it up. Here is the short version of my story. I flew into Columbus International Airport and was picked up by the folks at Auto Asset.
Initially I dealt with Zach but was handed off to Eddie once on the ground since Zach had another work commitment. Both are stellar professionals. After taking the car for a spin I was reassured I was getting the car I was hoping for. Eddie was kind enough to give me a tour of their awesome facility and told some stories of the beautiful cars on the premises.
From top to bottom this is a quality place. They provided their intake inspection report and details of all the work they did on the 911. As well, they provided a CarFax and answered any questions on the car. I'm happy to say after a wonderful 6 hour drive home the P-Car and I are getting along famously. If you are thinking about working with these folks, put your mind at ease - they are a quality operation. Thanks Auto Asset!
Initially I dealt with Zach but was handed off to Eddie once on the ground since Zach had another work commitment. Both are stellar professionals. After taking the car for a spin I was reassured I was getting the car I was hoping for. Eddie was kind enough to give me a tour of their awesome facility and told some stories of the beautiful cars on the premises.
From top to bottom this is a quality place. They provided their intake inspection report and details of all the work they did on the 911. As well, they provided a CarFax and answered any questions on the car. I'm happy to say after a wonderful 6 hour drive home the P-Car and I are getting along famously. If you are thinking about working with these folks, put your mind at ease - they are a quality operation. Thanks Auto Asset!
Korri Titus
Jul 17, 2021
In two days, I was able to drive home in my dream Jeep Wrangler. All because of Zach at Auto Assets. I have been shopping around for months, and once I found this beauty, Auto Assets did everything they could to make sure I got to drive her home. 10/10 recommend this dealership and specifically Zach for your next car! Thanks for everything!
Todd V.
Mar 17, 2021
Gregg G.
Feb 05, 2021
We needed to get a pre-purchase inspection done on a 2009 Boxster S and I couldn't be happier with the service. The inspection was very thorough and included a 26 page report with detailed pictures. Matt (who was great by the way) followed up with two phone calls to explain any concerns they had and to offer their services to remedy the problems.
If I lived in Columbus I definitely would have followed through with having the work done at Auto Assets. I would highly recommend their services and hope to do business with them in the future. Gregg
If I lived in Columbus I definitely would have followed through with having the work done at Auto Assets. I would highly recommend their services and hope to do business with them in the future. Gregg
Brooklynz B.
Oct 30, 2020
Patrick M.
Mar 09, 2020
If you're looking for a certain high end car or a place to get that car fixed, this is the place you want to go! I can mainly only comment on the staff because they are amazing from the top down and do an extremely well job on fixing vehicles. The employee named Ed who is attentive when you talk & truly listens to what the customer is saying.
He is also extremely knowledgeable when it comes to motorized vehicles inside & out! This place will treat you right & help you find that special car you're looking for! Also, each Christmas they do a fundraiser to raise money (or you can donate toys) that they then distribute to families in need for the Christmas season!
He is also extremely knowledgeable when it comes to motorized vehicles inside & out! This place will treat you right & help you find that special car you're looking for! Also, each Christmas they do a fundraiser to raise money (or you can donate toys) that they then distribute to families in need for the Christmas season!
Jen R.
Mar 25, 2019
I can't say enough good things about Eddy and my buying experience at Auto Assets. They really love cars and it shows. I purchased my car there and I fully intend to bring it back there for service. This is definitely not a normal used car lot. I didn't even know this place existed before I purchased my last car. Its a hidden gem.
Corey C.
Aug 31, 2017
I recently bought my first (used) Porsche in the Columbus area from a 3rd party and wanted to have a thorough inspection done to see if I had made a good purchase and to uncover any issues that the car may have. I took it to Auto Assets and they did an amazing job of going over the entire car and provided me with very detailed information about the vehicle. Chip, the owner, invited me back and took the time to walk me through what they had discovered during the inspection, and after this experience I knew I could trust them with any work that needed to be done on my vehicle.
They even showed me where the car may have had some minor body work done because of minor detections in the paint that they had discovered with some equipment they have. I have had some service work done on my Porsche at Auto Assets and they have done great work and I have been very pleased with the level of service, the waiting room is very comfortable so I can get my own work done while I wait, and their mechanics are very knowledgable about Porsches.
My only complaint is that they don't have a 2nd location in NE Indiana where I have moved to. While visiting family in Columbus yesterday, my check engine light came on and I was concerned about being able to get my car back to Indiana (a 3 hour drive) and I called Matt at Auto Assets and even though they were scheduling work a week out, he asked me to bring the car by and their mechanic took the time to see what the error was and assured me it was safe to drive the car back home and they did not charge me anything. I really wish I still lived in Columbus because it's hard to find people that take care of your vehicle like it was their own.
They even showed me where the car may have had some minor body work done because of minor detections in the paint that they had discovered with some equipment they have. I have had some service work done on my Porsche at Auto Assets and they have done great work and I have been very pleased with the level of service, the waiting room is very comfortable so I can get my own work done while I wait, and their mechanics are very knowledgable about Porsches.
My only complaint is that they don't have a 2nd location in NE Indiana where I have moved to. While visiting family in Columbus yesterday, my check engine light came on and I was concerned about being able to get my car back to Indiana (a 3 hour drive) and I called Matt at Auto Assets and even though they were scheduling work a week out, he asked me to bring the car by and their mechanic took the time to see what the error was and assured me it was safe to drive the car back home and they did not charge me anything. I really wish I still lived in Columbus because it's hard to find people that take care of your vehicle like it was their own.
Jacob C.
Aug 16, 2017
Beware! I first called Auto Assets to discuss my problem with my Cadillac Allante. They assured me they would be able to figure out the brake issue with a diagnostic fee. I then paid $110 tow bill to have it delivered. Auto Assets contacted me saying they could not figure the brake issue out and needed another hour of work to give me a definite quote on fixing my brakes.
Once again they called and said they needed more time.after charging me $738 for "diagnostic" still not figuring issue out.they wanted me to put another $1200 for fixing something that they say needed to be done to figure out brake issue. I took my vehicle to Auto Assets based on their reputation of good work. Auto Assets prices are more expensive than any other shop. They fixed nothing and still could not tell me problem with my brakes for $738. Ridiculous! I will be filing a complaint with the Attorney General and BBB of Columbus.
Once again they called and said they needed more time.after charging me $738 for "diagnostic" still not figuring issue out.they wanted me to put another $1200 for fixing something that they say needed to be done to figure out brake issue. I took my vehicle to Auto Assets based on their reputation of good work. Auto Assets prices are more expensive than any other shop. They fixed nothing and still could not tell me problem with my brakes for $738. Ridiculous! I will be filing a complaint with the Attorney General and BBB of Columbus.
Michael B.
May 22, 2017
Jim H.
May 04, 2017
Dan K.
Dec 11, 2016
I purchased a used Porsche Cayenne about three months ago from the friendly people at Auto Assets and was very pleased with the entire experience! I really didn't know what kind of vehicle I was looking for, but Eddie and Matt gave me a few options based on things that I wanted in my next vehicle. And Chip (the owner) worked with me on pricing.
I have never owned a Porsche before and honestly didn't think they were really suited for me. But Eddie insisted that I at least take it out for a spin. I figured I had nothing to lose, so they brought the car around for me and told me to go for a spin! Well, I fell in love with it! And three months later, I'm still loving it. My Ford Raptor hasn't left the driveway at all since I purchased the Cayenne.
The purchasing process was a breeze. I filled out some paperwork and returned about an hour later to sign everything in about 10 minutes and I was on my way. I will definitely be returning and have even taken a friend of mine in who purchased a vehicle that he has been very pleased with as well. The individual attention I received was far and beyond better than I've ever had at any of the big chain dealerships. Give them a shot!
I have never owned a Porsche before and honestly didn't think they were really suited for me. But Eddie insisted that I at least take it out for a spin. I figured I had nothing to lose, so they brought the car around for me and told me to go for a spin! Well, I fell in love with it! And three months later, I'm still loving it. My Ford Raptor hasn't left the driveway at all since I purchased the Cayenne.
The purchasing process was a breeze. I filled out some paperwork and returned about an hour later to sign everything in about 10 minutes and I was on my way. I will definitely be returning and have even taken a friend of mine in who purchased a vehicle that he has been very pleased with as well. The individual attention I received was far and beyond better than I've ever had at any of the big chain dealerships. Give them a shot!
Verbal K.
Nov 29, 2016
Bunny A.
Nov 14, 2016
If you are looking to buy a car, stay well away from this place! Bought an Audi, one week later had to have it towed back due to non-start issues. Technicians had no idea what the issue was and I took it home since the issue couldn't be replicated at the shop. Over the course of the year, had the same issue with numerous "fixes" within this shop and still no actual repair. Finally, gave up on Auto Assets as they obviously didn't have the wherewithal to fix it and took it to the Audi dealership.
Guess what?! Fixed in a day. Traded it in considering who knows what else was wrong with it. Bottom line is.if you're contemplating buying a car from this guy. DON"T. If you're just going for an oil change, you're safe.maybe.
Guess what?! Fixed in a day. Traded it in considering who knows what else was wrong with it. Bottom line is.if you're contemplating buying a car from this guy. DON"T. If you're just going for an oil change, you're safe.maybe.
Mike F.
Jul 13, 2016
I had my Jaguar in for an oil & filter change and checkout today. The car was ready with a report to match on time. While driving over there I noticed my cat had scratched holes in the leather seats. I mentioned it to the service writer and he said they could get it fixed after the oil was changed and still have it ready the same day for me. I do not know how they fixed it but it is PERFECT. Great shop and good service. I will be using this place for all my service in the future. Mike
Jon B.
Jun 11, 2016
Highly recommend! Recently traded in my A4 for an A8 with these guys. The buying process went very smoothly, no pressure on the sales side. Had a hiccup leaving with the car, one of the headlight stopped working as I was pulling out of the parking lot coupled with an issue with the hood latch. Headlights on these cars are not cheap to replace. These guys stepped up and made everything right making sure everything was fixed.
I live in Dayton over an hour away, they drove the car to me after the car was fixed. Really impressed with their service. I worked with Rich, he's a class act. Next time I'm looking for a car, they'll be at the top of my list.
I live in Dayton over an hour away, they drove the car to me after the car was fixed. Really impressed with their service. I worked with Rich, he's a class act. Next time I'm looking for a car, they'll be at the top of my list.
Dan H.
Apr 06, 2016
Thomas B.
Feb 07, 2014
Outstanding and knowledgeable guys, took my Saaburu in and made correct evaluation and recommendations. Unfortunately I brought the car back to Y-town and local shop took three tries to get it where Eddie told me it should be months before. Fixed an Alfa that had eluded diagnosis for years. I wish I lived in Columbus so I could use them exclusively! I would consider trailering a car down there next time, I would know it was done right!
Curtiss S.
Dec 14, 2013
Since moving to Columbus I've struggled to find a garage to service my VW R32. I brought my R32 to Auto Assets to have new brake rotors and pads installed along with new springs and shocks. Working with Matt and the rest of the team at Auto Assets was a great experience. I was provided a thorough written estimate up front and kept in the loop as work progressed with my car. These guys are true professionals with a passion for European cars. I will be using Auto Assets for all future service.
Mark H.
Dec 19, 2011
Stay away from this place at all costs. I bought an older Saab from this place. Chip told me that if anything went wrong with it in the first 30 days to call him and he would take care of it for free. This was on November 3rd, 2011. The first week the dash light stopped working so at night you couldn't tell how fast you were driving. Took it to him and he "fixed" it.
With this repair the heater stopped working. Took it back. the second week I owned it and he fixed the heater and then the dash lights stopped working again. Same week, noticed a large puddle of oil on my garage floor. My wife called and Chip said bring it by. He fixed the dash light and by fixed I mean it stopped working again three days later. He also looked into the oil leak and said he ordered the part and wanted to take care of it the next week as this week was Thanksgiving week.
This now into week 3 of owning this car. He said he would call when he was ready for us to bring the car back to repair the oil leak. Never did. We called him and then dropped the car off late on a thursday. At this point the dash lights are not working, the right turn signal is not working, and the car is leaking oil. Wrote all of this on the envelope that I dropped my keys into.
Hear from him Friday late. He says the car will be ready on saturday. Also, he is going to have to charge us for the repair to the oil leak. So, so much for the repairing anything that happens to it in the first 30 days for free. Car wasn't ready on Saturday and they are closed on Sundays. Monday, car still isn't ready. Late Tuesday car is finally ready.
Wife goes and picks it up and its $253. Remember the first 30 days speech. Drive it up the street two days later. dash lights not working, right turn signal works fine unless you step on the break pedal then turn signal stops working. This place is a joke. Please save yourself trouble, stress, and sleepless nights do not do business with this guy.
With this repair the heater stopped working. Took it back. the second week I owned it and he fixed the heater and then the dash lights stopped working again. Same week, noticed a large puddle of oil on my garage floor. My wife called and Chip said bring it by. He fixed the dash light and by fixed I mean it stopped working again three days later. He also looked into the oil leak and said he ordered the part and wanted to take care of it the next week as this week was Thanksgiving week.
This now into week 3 of owning this car. He said he would call when he was ready for us to bring the car back to repair the oil leak. Never did. We called him and then dropped the car off late on a thursday. At this point the dash lights are not working, the right turn signal is not working, and the car is leaking oil. Wrote all of this on the envelope that I dropped my keys into.
Hear from him Friday late. He says the car will be ready on saturday. Also, he is going to have to charge us for the repair to the oil leak. So, so much for the repairing anything that happens to it in the first 30 days for free. Car wasn't ready on Saturday and they are closed on Sundays. Monday, car still isn't ready. Late Tuesday car is finally ready.
Wife goes and picks it up and its $253. Remember the first 30 days speech. Drive it up the street two days later. dash lights not working, right turn signal works fine unless you step on the break pedal then turn signal stops working. This place is a joke. Please save yourself trouble, stress, and sleepless nights do not do business with this guy.
Gdawg W.
Apr 16, 2011
Brought my BMW here. These guys know what they are doing. They replaced my spark-plugs. I wanted them to look at something to do with my suspension. They said they were going to have to lift my car and have to charge me 40 dollars. I declined. When I went to pick up my car, they said they did it complimentary. They gave me a large write up of what needed to be fixed.
The rate here is 80 bucks, pretty low for knowledgeable people. I highly recommended auto assets if you want to get work done on your car. avoid the dealership and their high prices.
The rate here is 80 bucks, pretty low for knowledgeable people. I highly recommended auto assets if you want to get work done on your car. avoid the dealership and their high prices.