Brilliant Tire

Harvey runs the shop and is the greatest. Especially for me, ignorant to body work, he is upfront, honest, and caring - and his team follows him up with the same care. I've been screwed in the past by going to different body shops, but no longer. Thank you for making a stressful car-fix situation put me at ease!

Super helpful and fair service! I plan on recommending them to everyone I know in need of tires! You also get free tire rotations after purchasing from them.

I had a flat this morning with a visible nail stuck in the middle of the tire tread. After making a few calls, not a single place that could help me until the following week. Brilliant Tire told me to come down & they would fit me into their schedule - they fixed my tire and had me back on the road in under an hour (with no appointment). Top notch work and customer service, would definitely recommend!

While certainly not a perfectly smooth experience start to finish, ultimately the work was done and to satisfaction and the pricing was exceedingly fair. The team was also extremely accommodating while I waited, and polite throughout. I will return for other tire service needs.

I came here for my inspection sticker and it was a great experience. Billy inspected my car and did so in a quick professional manner. I was in and out in 15 minutes. I highly recommend going here for an inspection. - Liam Sullivan

I got a flat tire on the expressway and had my car towed to the closest place to fix it. Brilliant Tire has been great to deal with! They kept me informed, fixed the problem, and were more than accommodating with Covid protocols. I highly recommend them, and I'm sure will be using their services again.

Let the owner seems like a great guy unbelievable personality. Although I bought tires today I didn't have installed but his personality caught my attention. I'm from Boston never ever been in this tire shop never even noticed it was there might have been my loss it seems like a great person I'll let you know on the next time how the business goes but Like good prices and a good guy but we'll see so far 5000 me personality customer service

Had low pressure in minivan tire. Tire almost flat. Other tires were also not up to spec. From out of state with 8 people in van. Owner took care of us. Recommend to all.

All I can say is BRILLIANT!My tire was unsafe to be driving on. So, I was sent immediately to Harvey and Will who were patient, kind, friendly and professional, the dynamic duo. They welcomed all my questions and were eager to please. Without me asking, gave me 7 different quotes(written down on paper so I could follow along)and explained each one carefully with the pros and cons of each.

I will recommend this establishment and the "entire staff", including the incredibly hard working mechanics. They too are super friendly and kind! Thanks to my amazing mechanic Robert at Trucks of Quincy for the super referral. He always has my best interest at heart once again! With much gratitude~Nancy

I always shop around and was VERY pleased to deal with this garage. A guy named Bob helped me get what I needed and had all my issues fixed right away. I'll be a repeat customer because of him.

I just returned from my most recent visit for a minor repair, and I can't say enough good. Much like in my (and my wife's) previous experiences with them, they were friendly, honest, fair, and effective. Not only did they diagnose the problem accurately and quickly, they didn't gouge me on the price, which was more than fair. Best of all, they've never tried to push repairs we didn't need, even when we didn't know better. It's great to have a local shop we can trust. They'll definitely be our first choice for repairs in the future.

Can't do a proper diagnosis for a car suspension. They took my diagnosis fee and instead sold me 4 new tires that were $50 more than good year dealer price. Still have the suspension problem and they won't even take care of it. Cheated me of my money

I called and a man answered and hung up on me right away before I could even say Hi or finish my sentence. I called again right after and again the man hung up on me. I called a third time and said Hi my name is- and the man started screaming over me IM BUSY! I ALREADY TOLD YOU. I hope no customer was sitting there to hear this happen. Totally unprofessional and disgusting behavior from a human being. Whoever this man is has total emotion health problems and probably anger issues as well. I have never encountered anyone so out of touch and horrible in my entire life. Absolutely disgusting.

I'm not sure why we haven't been coming to Brilliant Tires all along. Harvey is a gem and offered great customer service. We will definitely be using Brilliant Tires for all of our future repair needs!

Don't go here! Came in for just an inspection. They failed me because of my tires. Paid over $600 for new tires and 4 days later the tire goes flat. And my engine light is on. Instead of offering a new tire under warranty they just patch the tire up. They claim it was a nail but didn't show me one. 3 hours later and I head home. They were polite and I had work so I didnt complain.

On the way home I hear crazy rattling and my tire lights go back on. I call them and tell them and they tell me to bring it in. I wait for over an hour for them to claim it's body work. How can I bring my car in and all I need is new tires. The tires go bad in a few days. They don't honor the warranty. Then they claim that a sound my car didn't make before I brought it in, on the exact same place where my brand new $300 tire went flat has nothing to do with them. Smfh. Save yourself time and money. Save your car. Go elsewhere. I'm so pissed.

I was very surprised at hearing the news of this place this morning. My wife took her car in for an oil change. Had been there before for services, as have I. Inspections, oil etc. This shop charged her $150+ for an oil change, filter, and air cabin filter. I'm no mechanic. But, I know even with full synthetic oil, there is no way it costs $150 for an oil change on a car less than 10 years old.

As I said, my wife and I have been here before. And it will be the last time we take our business here. I'm not sure as to why she had this issues today. I'd like to not go on a limb and say that it's because she went in by herself and was taken advantage of because she didn't know better. But, she paid dealership price, if not over, for a local garage to do that to her.

Any fool can search these parts and see that there is no way an air cabin filter costs $30. Or an oil filter $50. for an American made car, less than 10 years old. Shame on a local business for doing this to its locals.

I had a really good experience here when I was in a pinch and needed to get a quick re-test for my state inspection sticker. They were prompt, professional, did it very quickly, and were really helpful. I will return for other car services. Recommend!

This is the place I take my car. I trust these guys they do professional work and they are fair and honest. They handle all repairs and wheels and tires. The prices and service are great! Next time you need tires or service bring your car here you won't regret it!

Be aware that even though they open at 8am, they don't start state inspections until 8:30 and they won't tell you that when you show up at 8am for an inspection. After waiting over 30 minutes, I finally asked about my car only to find out they hadn't even started working on it yet. The owner gave me the impression it was getting inspected instead of telling me they wouldn't start until 8:30.

The only reason I went there was because it was close to my son's school and open at 8am. Had I known I would be waiting there for an hour, I wouldn't have stayed in the first place.

Came here to get a sticker and the owner failed me on all 4 tires of my car. I was planning on putting some mud tires on my car soon because I knew they were getting close to having to get new ones but they were not at the point of failing yet. I proved to the owner that they were technically passing and that failing them is illegal. He tried to tell me that every tire place measures differently and by the way he measures them, my car is failing.

I pulled out my tool that measures the tread and proved to him they each passed well over the mark. He pulled out his tool that had 3 colors (green, yellow, and red). They were all in yellow range in which he said he calls that failing. I told him this is completely illegal and he finally said he would pass my original tires. AFTER HE PASSED MY ORIGINAL TIRES I decided to bring in some mud tires I had in my garage and paid him to put them on my jeep.

In a previous review he tried to lie and say that he passed me after he changed my tires. He said to contact MA registry if there are issues. He is lucky he didn't post his shops identification number online because trust me, I did go to the registry to report him and I couldn't complete the process without that number and I was too lazy to go to his shop and ask for it.

This guy is a scam artist. Do not go here. UPDATE: AGAIN, like I said CLEARLY IN MY REVIEW, at the end of the day, this man PASSED MY CAR WITHOUT CHANGING THE TIRES BECAUSE HE ADMITTED HE WAS IN THE WRONG AND MY CAR TECHNICALLY PASSED. If you own a business you should 1. Learn how to follow the law and maybe this would not have happened, and 2. Learn how to deal with a review on yelp instead of saying that a review is considered harassment or defamation. () That's what this platform is for.

To REVIEW a company. This review is not to have a conversation with me via yelp and deny what you have done. This is to save people's time and money by telling them my opinion that they should not give you their service.

Great people. Been going there for 15 years for my vehicle inspections and some repairs. When other places told me I needed expensive repairs these guys were honest and said what I really needed thereby saving me a lot of money. If you have an auto related need I highly recommend you give them serious consideration.

Wonderful old-school tire and service where you actually can put a face to a name. Fair prices and a cordial and honest owner. This review is based on more than 30 years dealing with Brilliant tire. And he is open most Saturday mornings.

Got my Honda towed there after stalling on the freeway. It was close to my job so I figured I could leave it there and pick it up after work. All it needed was an alternator replacement and everyone I spoke to including other mechanics told me it wouldn't be around $200. I was almost floored when they told me it was going to cost me $370. However, I had no choice as I needed to get home. Needless to say, I highly recommend avoiding that place at all costs.

Great, friendly service! I bought 4 new tires online and took them to Brilliant to be put on and mounted. I walked in and waited less than an hour for completion. I will be back for my tire rotation around 5,000 miles.

Was having car trouble and happened to pull into their parking lot. Their diagnostic computer was unable to read my engine to figure out what the problem was, but they were very friendly.

I hope I don't need a new tire again anytime soon, but when I do, I'll be back! Brilliant Tire is top notch, start to finish. Just really nice guys who know what they are doing. Thanks for such great service!

Unbelievably good. These guys are the most honest, straightforward, reasonably priced auto mechanics I have known in my life thus far! Today I went by and they literally saved my life. They discovered a repair that was necessary and would have caused a major car accident, and possibly much more! I would highly recommend them to anyone who is in need of an HONEST, straightforward affordable, fair mechanic can't say enough about them.

I have been here twice. Once for an inspection and once for a used tire. The inspection couldn't have been quicker or more friendly. I got a flat tire just before a big snow storm and called to see if they had my size and, luckily, they did. I got there around 10 on a snowy Saturday morning and they had the balanced wheel back on the car, donut back in the trunk, and my keys back in my hand before 10:30.

All for 50 bucks. I cant be sure they are always as fast as my experience tells me, but they certainly do their best to get you in and out. I would absolutely recommend them for used tires and inspections.