Perte Auto Sales has been family owned and operated for close to two decades. We have recently expanded our business with our relocation to our new Tualatin Valley Highway facility in Hillsboro. We offer quality vehicles priced competitively. Each vehicle goes through an extensive 79 point inspection before we offer it for sale. This is performed so you, the customer, have the knowledge that we do care about you and your new vehicle.We want to welcome you back any time you need a new vehicle with the assurance that each and every time you will be treated with the utmost respect and concern for the vehicle you would like to purchase.
Reviews (3)
Cait J.
Jun 07, 2015
We got a great car from them - but there was zero room for negotiation. The "salesman" was just a part-time friend helping the owner out - nice guy, and shot pretty straight when it came to their costs. I've had experience in sales, and I wanted to make sure all parties were getting a fair deal - that said - there was definitely dishonesty. -While inspecting the back of the van, the salesman held up the gate - so it was after the fact that we found out the struts on the back gate are bad.
No big deal $60 and about 15 minutes with a screwdriver to fix it. -I specifically asked about the brakes - pretty big deal when you're hauling a family of 5. The mechanic came out and talked about their 50/50 rule - anything less than 50% gets replaced. Super. Load of bull****. On the drive home (you couldn't test drive at freeway speeds) I learned that the rotors are warped.
To take it into a shop would cost around $500 to fix - thankfully, it's not a very complicated set up, so good parts and a bit of elbow grease saved us a lot of money. The brake pads themselves - 10% at best. I'm sure this is just the beginning of a laundry list of minor repairs. For me, it's all about honesty - if it needs a couple hundred bucks in repairs, fine. Don't try to hide it. The location should've given it away - right next to a strip joint.
No big deal $60 and about 15 minutes with a screwdriver to fix it. -I specifically asked about the brakes - pretty big deal when you're hauling a family of 5. The mechanic came out and talked about their 50/50 rule - anything less than 50% gets replaced. Super. Load of bull****. On the drive home (you couldn't test drive at freeway speeds) I learned that the rotors are warped.
To take it into a shop would cost around $500 to fix - thankfully, it's not a very complicated set up, so good parts and a bit of elbow grease saved us a lot of money. The brake pads themselves - 10% at best. I'm sure this is just the beginning of a laundry list of minor repairs. For me, it's all about honesty - if it needs a couple hundred bucks in repairs, fine. Don't try to hide it. The location should've given it away - right next to a strip joint.
Mike C.
May 07, 2014
Ultra shady & deceptive I won't ever do business with them again, I'd suggest you avoid them. I was car shopping for my parents who are both senior citizens. Perte had a car that looked really good and the Autocheck report came back clean. The salesman was nice and seemed like a decent guy. We test drove the car, a 2010, and it went well, and my parents decided they wanted to buy the car.
Then things went down hill fast. First, the dealership had almost zero room for negotiation. They offered a 6,000 mile 3rd party warranty which we could opt out of to save a few hundred bucks, but we wanted the warranty. As it turns out, their warranty is useless, but I'll get into that later. After purchasing the $16k vehicle, we took it over to DEQ to pass the emissions test so the dealership could finish the DMV paperwork for us.
The vehicle was unable to pass the emissions test because the computer data had been erased. We thought it was strange but the dealership had some excuse about disconnecting the battery during an inspection or something plausible along those lines. We should've handed the keys back then and gotten a refund. DEQ said we needed to drive it for a few days before the computer would have enough data.
We did and it passed DEQ. After a week of driving we started having engine problems on a 2010 w/ only 68k miles. I called Perte immediately to ask about it and they wanted nothing to do with us. Their exact response was "Good thing you have the warranty" and then they hung up. We took the vehicle into a Subaru dealership and two other independent shops to get it looked at.
None of them would honor the warranty, we had to pay around $300 for inspections in which none of the shops found anything wrong (despite engine codes for cylinder 3 and 4 misfires). The work would've been covered under the warranty if they found something. Magically, a week or so after warranty ran out, the shop now know what the problem is, and we've had to pay a few hundred dollars again for an inspection and repair costs.
According to three different shops, the evidence suggests that Perte cleared the engine codes before the test drive. As it turns out, the engine misfires repeatedly and triggers error codes about once per week. We never should have bought this car nor gone to Perte. Perte Auto Sales customer service is disgraceful and epitomizes the very reason so many people despise car salesmen and the auto dealership industry.
Even worse is the fact that their is a strong likelihood they knew about this problem and covered it up, then took advantage of a retired senior citizen couple. Don't even consider doing business with Perte Auto Sales, you're setting yourself up for being taken advantage of by a dishonest and shady business. I have no respect for people, business, or organizations that take advantage of customers - especially senior citizens.
Then things went down hill fast. First, the dealership had almost zero room for negotiation. They offered a 6,000 mile 3rd party warranty which we could opt out of to save a few hundred bucks, but we wanted the warranty. As it turns out, their warranty is useless, but I'll get into that later. After purchasing the $16k vehicle, we took it over to DEQ to pass the emissions test so the dealership could finish the DMV paperwork for us.
The vehicle was unable to pass the emissions test because the computer data had been erased. We thought it was strange but the dealership had some excuse about disconnecting the battery during an inspection or something plausible along those lines. We should've handed the keys back then and gotten a refund. DEQ said we needed to drive it for a few days before the computer would have enough data.
We did and it passed DEQ. After a week of driving we started having engine problems on a 2010 w/ only 68k miles. I called Perte immediately to ask about it and they wanted nothing to do with us. Their exact response was "Good thing you have the warranty" and then they hung up. We took the vehicle into a Subaru dealership and two other independent shops to get it looked at.
None of them would honor the warranty, we had to pay around $300 for inspections in which none of the shops found anything wrong (despite engine codes for cylinder 3 and 4 misfires). The work would've been covered under the warranty if they found something. Magically, a week or so after warranty ran out, the shop now know what the problem is, and we've had to pay a few hundred dollars again for an inspection and repair costs.
According to three different shops, the evidence suggests that Perte cleared the engine codes before the test drive. As it turns out, the engine misfires repeatedly and triggers error codes about once per week. We never should have bought this car nor gone to Perte. Perte Auto Sales customer service is disgraceful and epitomizes the very reason so many people despise car salesmen and the auto dealership industry.
Even worse is the fact that their is a strong likelihood they knew about this problem and covered it up, then took advantage of a retired senior citizen couple. Don't even consider doing business with Perte Auto Sales, you're setting yourself up for being taken advantage of by a dishonest and shady business. I have no respect for people, business, or organizations that take advantage of customers - especially senior citizens.
Michael S.
May 01, 2014
Friendly enough guys, but I don't trust them and eventually chose to go elsewhere. Initially they seemed fully supportive of me taking the car to my mechanic to have it inspected (at my expense of course) before purchasing. But as the process went along, they seemed less willing. They said things like: "but we give you a 6000 mile warranty" (just the powertrain, however) "why not just spend that $100 on extending the warranty" (just the powertrain, again) "lots of mechanics make things up during inspections so you'll pay them to fix the car later" (insulting the integrity of MY trusted mechanic? come on) And ultimately, when I said I understood those points, but still wanted to have it inspected, they wouldn't accommodate me.
They blew me off with stories like "well I can't get the car there today", etc. The potential here exists that they're just lazy and mildly incompetent. Or maybe they know something is wrong with the car I was looking at. Or maybe they don't know, because they don't really inspect them very well, and they'd rather not know. In any of those cases, I wouldn't recommend these guys. There are plenty of cars out there.
They blew me off with stories like "well I can't get the car there today", etc. The potential here exists that they're just lazy and mildly incompetent. Or maybe they know something is wrong with the car I was looking at. Or maybe they don't know, because they don't really inspect them very well, and they'd rather not know. In any of those cases, I wouldn't recommend these guys. There are plenty of cars out there.
