Sunset Imports

Niki is the best and always so helpful and great to work with. She's always a pleasure to have as my service person!

Working with Jason and Nick has been an absolute pleasure. They both made us feel like family and the purchase of our vehicle was as smooth as possible. I would have to say they both went out of their way to help us and I can't recommend them highly enough. Thank you again!

Sunsetporscheparts.com/ This business is spam. There is no call center or customer service to reply the e-mail. Do not order the parts from here.

Great service, expert knowledge, reliable and punctual always. They do everything according to regs and get the certificates and guarantees as part of the service so you know it has been done professionally - Also very personable team - great at communication, which can sometimes be a rarity. Very pleased - would definitely use again.

Overall awful experience. I ordered a $200 underbody for my Porsche Panamera. After checking out I saw the email confirmation and to my surprise had been charged $260 for shipping. This does not make any sense as it is a 19 lb part and was shipped through FedEx freight and was a domestic delivery. FedEx has guided on shipping costs and based on the information they provide, they did not pay more than $20 to ship the part.

It is hard to imagine that this is anything but a complete scam on the side of Sunset Porsche. I contacted customer service twice, through email I did not get a response and through phone call, where they were equally as unhelpful. My order at this time also has not been delivered more than 2 weeks since ordering. Would give 0 stars and would highly recommend going with any other service if you are looking to order parts. Additionally, upon doing some research into how they could have such glowing reviews on their website despite my own experience, I came to learn that they use a third party service to filter bad reviews and import good ones. Overall sketchy and deceitful company. Avoid at all costs.

Do not recommend for any post warranty work. Always try to up sell you on unneeded work and the quality of the work is not near as good as local shops such as Stuttgart and Matrix. Good honest mechanics are hard to find and definitely not here.

I've been buying my Porsche's and Audi's from Sunset Imports for well over a decade and there is no place I'd think of going other than Sunset Imports. Corey in Audi Service is arguably the best service manager I've ever worked with. Nick in Porsche sales is outstanding. No pressure sales tactics, just somone that loves what they do and it shows. Go to Sunset Imports and see for yourself, I'm confident you will not be disappointed.

Be careful when buying from these people. I ordered a part for my 993 and it came and wouldnt fit. When i tried to return it, i was charged a restock fee. Fortunately it was a low dollar item ( yes, they do exist on 993's but rare, lol), otherwise it could have been an expensive lesson on how some online people do business.

Ordered parts from out of state. Staff was really helpful and was able to secure a difficult to find part. Price was very competitive and shipped in secure packaging. I have a few more projects lined up, so I'm thankful to know I'll be able to secure OEM parts from a competent supplier.