Lee's Summit Mitsubishi

I have been bringing my car to Jeremy Franklin since 2019 and have had thousands of dollars of work done here over the years. I never regret it because I am always impressed with the work and care for their customers. Everyone there is great, but I know for a fact that so much of my experience and confidence comes down to their service technician, Cal.

His customer service is the best I have ever encountered at a mechanic. For one, he actually knows his stuff and is able to communicate it. He has been able to track with the history of my car, he and the other technicians are able to the root of any issue, and he treats me the way he would want to be treated. I never have to worry about his work or his estimate. I highly recommend Jeremy Franklin Mitsubishi - and am especially thankful for CAL for the work he has overseen and his excellent customer service!

Thank you Brandon for helping me find the exact car I was looking for. I've been to a lot of dealerships where the salesperson tried to persuade me to buy the car they wanted and not the car that best suited my needs. However, Brandon understood what I was looking for, treated me with kindness and respect, (which really goes a long ways in my book) and made the buying process easy for me. So thank you again Brandon, I appreciate your service.

I don't think I've ever had a better experience at a car dealership. Don't bother looking around everywhere else, don't doubt what they can do for you! Kenneth made the whole process worry free and was able to give me several options despite my less than ideal credit situation (thats putting it nicely). He was transparent throughout the process, and maintained a welcoming and stress free disposition.

The whole team works as a well oiled machine, from the sales reps to the finance department to the service department. Honestly, If you want a reliable vehicle and a quick painless process, go see Kenneth and the Jeremy Franklin auto team.

Our sales person Nick was awesome! He answered all our questions was very personable. The whole team was awesome in working to get me into a car. Will gladly go back again to this business and recommend others to see what they can do for you.

Deon Wills was awesome. He was patient with my many questions and was able to either answer or get an answer to all of them. They worked with my poor credit score and got me into a nice, much needed late model vehicle.looking forward to coming back for a brand new vehicle.

Our salesman TJ is the best. He was very knowledgeable about the whole sales process. He made our purchase smooth and quick. He went out of his way and had all of our paperwork ready when we got there. He even helped us get all the extra features we asked for. I would recommend him to anyone looking for a vehicle. Thanks Jeremy Franklin

TJ Clark helped us get a new car today and was great. Friendly, not pushy and made sure we didn't feel any pressure. Would recommend to anyone looking for a vehicle! Made the loan process a lot less painful than expected and we appreciate it.

Superb customer service Mr. Jesse Hardin is "Second to None" After speaking with Jesse on the phone and planning the day for my son to finance his first vehicle Mr. Jesse said these words "Tell your son I'll see him on Thursday and be prepared to drive his new car home" AND that's exactly what happen! We could not have asked for a better experience, No paths cross by accident! Superb Customer Service, 100% Transparency and it was always what was best for you as the customer! God definitely Instilled the perfect talents and skills in you then placed you in this position! Thank you Mr. Jesse Hardin #godspeed

They are amazing! Hector worked so hard to get me approved in a brand new car with decent payments! Deon was great also telling jokes and answering each and every question I had. Really took time to explain everything to me.

I have purchased 4 Mitsubishi Motors form the most amazing salesman TJ Clark. He goes above and beyond to assist in the positive experience. I also sent 4 other people and they told me great stories. Jeremy Franklin will always be my favorite place to purchase a vehicle.