Teterboro Chrysler-Jeep

I was recently relocated with my Employer( Stellantis/formerly Chrysler)from Belvidere, Il to Tappan, NY. I was able to find a beautiful home to rent in East Rutherford, NJ, about 26 miles from there. We had just moved in over the past weekend when I saw I had a long crack in the windshield of my 2021 Jeep Wrangler. After a quick google search, I found Teterboro Chrysler Jeep Dodge Ram was my closest dealership.

I stopped by and met Ray. He reassured me he would get price differences in aftermarket compared to a Mopar Windshield and he would contact me before the days end. He did just what he said. He was able to get me an appointment 2 days later. With me being new to the area, I had no one to take me home after leaving my car there, or to get back to get it. Ray easily set me up with a shuttle with no questions asked.

Everyone was amazing, knowledgeable and very friendly. I have found my new car home for maintenance. Thank you Ray for taking such good care of me and my Gypsy Soul Pink Jeep Wrangler. See you next time!

We were paired up with Dre. He sat with us and told us an hour long story about how he sold a car to a lady who wasted his time for days picking a car. A minute before ripping my hair out, I left a deposit for a new car that had to be delivered. He called days later trying to change the deal. 750 for a jeep? No thanks. When we asked for a return of our deposit he told us he ripped up our paperwork and to file a dispute with the credit card company.

Talk about a real waste of time. Oh! And as a bonus, we got to listen to the retired cop turned salesman scream with another coworker about how he stole his deal. Love how they responded to my review and completely disregarded every issue. But mainly how they illegally attempted to keep my deposit. That should say it all, for any of you who take the time to check reviews, before entering this "establishment".

This is the one and only Mopar/Jeep dealership in New York/New Jersey in which I had a very positive experience. The salesman (Rafael Arismendi) helped me a lot by sending me estimates of payment via email which made me purchase the Jeep on the same day. Unlike other dealerships, Teterboro sold me a Jeep for less than the Window sticker, whereas other dealerships are marking up the price. I also appreciate the staff who stayed late in the dealership to have me the new Jeep 4Xe. Thank you all!

Amazing experience, Sam helped me out from the moment I filled out the application to the minute I walked out of there dealership with my new car. Appreciate him 100%. Driving almost an hour to him was the best thing I could have done. Highly recommend this dealership to anybody. Make sure to ask for Sam.

I've been going here for service for years. Jim and Mike are the best! They are very knowledgeable about the car and take the time to explain what service needs to be completed. The service is always fast and I'm informed about the price ahead of time. I highly recommend you bring your vehicle here for service! You won't be disappointed!

Let me start by saying the staff is amazing they will do everything they can to get you into a car. This is my second purchase from them amazing experience. But the pre owned 2019 Dodge Charger with about 45K miles I bought not so good. When I purchased my car they had a promotion going. They would give you a loaner when your car stays for repairs ( which was a total lie and here's why) A little more then a month driving the car my transmission starts slipping.

The next available appointment was 3 weeks later. In between those 3 weeks more issues happen. Now when I brake, the car vibrates a lot, the front suspension squeaks loud, my front dash board rattles like stuff is missing. I finally take my car and it has to stay. So I go ok when I purchased this car there was a promotion that you guys would get me a loaner.

Their excuse was " we aren't doing that anymore due to COVID" when the promotion was going COVID never disappeared so that was total Bull. I was with no car for 3 days for service to tell me they can't find the issue about the transmission after I called each day for an update. They told me bring it back basically when check engine light comes on or the transmission is done. Anyways point of this review is to be very careful buying a used car from them. Update After a month that someone commented that they are looking into the matter I haven't received no calls or updates. All lies of course for people to "read"

This dealership sold us two cars which both have had a history of issues, especially the jeep cherokee trailhawk which I've brought in multiple times in to have issues fixed. The jeep renegade only caught on fire once but this review isn't about that car. These issues were never fixed, it seems as if the people that service the cars are doing the bare minimum and lousy job to cover up the issues and send the car right back out.

The main issues the car has been having since the purchased date are transmission issues, engine issues, electric issues, oh and also to mention that when i bought this car I ask the salesperson if the car had been in any accidents their answer was "no previous accidents". Now that i finally decide to part ways with my car I go to find out that this car has been in TWO accidents prior to me owning it, when i brought this to the attention of the dealership manager his answer was that " Carfax isn't accurate and that accident can later on appear on the carfax".

These are the same exact word from the manager Dave. Moreover, If Carfax isn't a trustworthy system to use maybe you guys shouldn't be using it since you are relying on a faulty system. To add to events the manager decided to test drive the car and appraise it, five minutes later he came back and offered $8,500 for the car and also mentioned that the engine has a knocking sound, which is amazing since he can tell that the car has issues with in five minutes of looking at it, but the service mechanics couldn't notice the sound from the multiple times that the car has been in for issues as well as a recall.

I am extremely dissatisfied and feel like a fool, I do not recommend future buyers to step into this place since they have not meet my customer expectations. It is a shame that a dealership that claims to have such high customer satisfaction and years in the business would be involved in such unprofessional and fraudulent practices. So here I am stuck with a broken car that i personally don't feel safe in and that I've spent so much money in.

Great dealership. The salesperson I dealt with Rafael Diaz, was a pleasure to work with. He took his time explaining everything, was friendly and very professional. I will definitely be referring my friends and family to this Jeep Dealership, but particularly to Rafael. Thank you.

DO NOT SHOP HERE! I was driving through and saw that they had the vehicle I was interested in and decided to stop and if the price was right, buy. BIG MISTAKE! I just went to register my vehicle and they haven't sent up the title because they are now saying there's another fee of over $1000 AFTER THE SALE IS COMPLETE along with that they send me a very sketchy "power of attorney" form they want me to sign.

I will attach it so you will see what I mean. I thought it was a fraud sent randomly by someone who looks up when people buy new things. nope it was from them. The girl said they were being charged a fee which means its a fee for me. This was said in a raised voice to intimidate me. Now I have the business commissioner looking into this and the police along with my lawyer. My temporary plates expire in 3 days. Don't get into this mess! Buy somewhere professional! This is not the place!

I don't know why or how people could give this place negative reviews. Ordered a grand cherokee l the other day. Checked many dealers but none of them had the model I wanted in stock. This place has everything though. Told Christopher (coolest salesman I've ever met) that I needed the car fast to go to Canada with. Dude flew through all the paperwork in such a well-organized and fast manner.

He also showed me a few features that I didn't know the vehicle had. The guys here know what's up. Cars are not overpriced either. You get exactly what you pay for. Definitely happy that I came here. Fantastic experience.