Debruhl Used Cars

We have purchased multiple vehicles over the years thru Debruhls used cars and it has always been a positive and pleasant experience. Frank Walsh is hands down the best no hassle car salesman you'll ever deal with he never hassles just gives you facts and knowledge of the cars on his lot.

RUN, Do not buy a car from these people! 2 weeks after I bought a car from them, it started having problems. Since they couldn't "duplicate" the problem when I took it back, they did nothing. As the car got progressively worse, they still refused to do anything. I finally returned the car, after it sat at my mechanic's for 2 months. He said it was a danger to drive but they wouldn't take his word.

I returned the car and have repeatedly tried to get them to call me about getting some kind of compensation. Dead silence! They said they would take the car to their mechanic and let me know what he said. Refused to give me the name of the mechanic. They are greedy and disreputable. Go as far away as you can! Don't risk losing your money with these corrupt people.

This is in response to Linsey Debruhl, I would like to thank you for responding back. I know you're a really busy business man so it means a lot that you took the time to respond. Thank you. Everything you said was correct. I did receive a good offer for my trade in an offer I do not think I would've received from a dealership. Devin was very informative yes and he did do his part and offered me an extended warranty which I did decline.

I would like to thank him. He's very professional and Debruhl's Used Car superstore is very fortunate to have him. I most likely did sign an addendum saying debruhl's is not liable. But the image I've attached below (buyers guide) states the vehicle is not sold as is with the vin number attached. This document was on the vehicle when I test drove it.

Under systems covered states Engine: All internally oiled parts. The pcv valve is an internally oiled part of the engine and also says dealer will pay 100% of labor and 100% of parts that fail during the warranty period. which is 30 days from purchase date. I would say a crucial fluid leak is a failure. Yes Devin did offer me information, Devin sent me a youtube video that lasted 2 minutes and 38 seconds. Import Concepts II on 1 Sawyer Rd is a shop my family and I take all of our Honda vehicles we have trusted them for years and they specialize only on Honda & Acura.

They stated this job will take approximately 3 hours. I thank Devin and I trust he was trying to send me the correct video but 2 minutes and 3 hours is a big stretch. I believe he sent it with the best of intentions, he was very nice and even showed us pictures of his family. He has a beautiful family and my wife and me wish them lots of success. People work very hard for their money, Mr. Debruhl not many people are fortunate to own an establishment like yours.

I hope your business succeeds under the correct practices and I do mean that. I just want your potential customers to be careful when purchasing a used car from you. I I am open to doing business again in the future if you are I wish you and your staff the best.

I purchased a vehicle just like any other customer, never thought by we working there will be treated like this. Frank my salesman when we purchased the vehicle said will be taking care of buy not the case. Sold us a vehicle leaking oil seal & leak coming from engine as well. I have 2 service videos & a print-out of this problem. Mandie very nasty. Tried my Best to give them the benefit of the doubt, even others who do work for them say not a good place to buy a vehicle.

Frank Walsh was awesome today during my purchase. He was friendly, super quick to help me, honest, and made my experience there today very confident about my decision. I'll be passing his card around. Thanks again!

My fiance, Aairon Calloway, and i purchased from Frank Walsh. He walked us through everything and was very supportive which made the process so much easier! definitely recommend if youre looking for a dependable vehicle without the confucsion that comes with car buying

Wow, I had an amazing experience trying to get a car here. Frank did great taking care of me, he really went above and beyond. Five out five.

My husband took me to DeBruhl's to test drive a few SUV's. Jesse was great. Very kind, accommodating and patient. He let us test drive whatever we wanted, and didn't hover or push our decision-making in a certain direction. The cars were all top notch. Very clean looked brand new. I ended up picking a smaller sedan. It was love at first sight. In short, it's top notch. Excellent inventory and excellent service.

Came by Debruhl's to help my brother pick a vehicle. Frank who was amazing helped us with my brother's purchase. We felt welcome and valued and the experience was nothing but pleasant. The car it's self had good millage and runs like a dream clean both inside and out. We never felt pressured or pushed to a vehicle he didn't want, 10/10 will be repeat customers.

We liked Frank right away. He sells cars honestly and openly. He sold two the morning we were there and probably sold more after we left. I feel confident that you will get a quality car here. Thanks Frank!

Frank Walsh was fantastic great costumer service and very informative and the vehicle I got from them is very good condition

I had a great experience buying a trailer for my business from Jesse. He was very accommodating, on-point with all of the details and super helpful all around!

I visited Debruhls Used Car Superstore on 12/3/2021, I was only looking at vehicles, had no intent on buying one. The sales manager came out after we looked at several vehicles and told me that when I was ready to drive a vehicle to come in and he would be happy to let me. He also said he wasn't going to stand over me and my wife while we looked at cars.

His name is Jesse Debruhl. Very nice man, easy to deal with, honest, and let me and my wife make a decision on a vehicle, instead of him trying to get us in a vehicle we didn't want. The vehicle we purchased is very clean, inside and out. Runs like a brand new car. I highly recommend Debruhls, and want to thank Jesse for being nice, and not like a usual car salesman.

I wish I had read all of the negative reviews about this place before me and my son shopped there! I purchased a 2012 Chevy Equinox in April of this year. My son drives the vehicle and, after the first two months, the vehicle started making odd noises. He checked the oil and it barely registered on the dipstick. He took the vehicle in to get the oil changed and the Jiffy Lube said the oil was very dark and hadn't been changed in a long time.

He continued to notice noises from the the engine and after taking it to a mechanic was told the timing chain was done and he was lucky he hadn't ruined the engine. Now, ONLY 4 MONTHS AFTER PURCHASE, WE ARE HAVING TO PAY $1,000 FOR REPAIRS and he is having to add oil every couple of days! We were definitely ripped off by this dealership and recommend no one every buy a vehicle from them!

Either you allow your mechanics to lie about the condition of the vehicles you sell or, like so many others have said, you are only concerned about the money and could care less if you sell lemons to good hard-working customers who want to trust you!

I am not disappointed with my buying experience with this dealership, they were pleasant. However, the car they sold me has been a complete lemon. The AC/ Heat problems that they knew about and told me they had been fixed. The Oil Cooler went out, the alternator, the brakes, the radio. So far I've but 2k cash into it as well as 8 months of payments and now it is overheating with the summer weather.

I called asked if I could trade it back, the answer was no not until it is 80% paid off, I asked if I could just give it back to them and they answer was yes but it would show as a repossession. I've not missed or been late on any payment. I don't want any kind of repossession record even though I was told they don't report. So my warning in this review is they sold me a lemon. At this point I don't want this lemon tha I am stuck with. Come Dealership selling lemon cars doesn't look good and this one is a lemon.

Frank at DeBruhls made buying my car the best experience I have ever had. He made it so easy especially since my credit is definitely less than perfect. He made me feel like my business with them was just as important to him as the next person. I told him up front what I had for a down payment and what I could pay monthly and he made it happen. I even drove away with a car that I never dreamed I would be able to have. Thank you Frank for making my dream car mine. I would highly recommend going to DeBruhls and talking to Frank if you're in the market for a new to you car!