Haasz Automall

I drive out of my way just to buy from this dealership. Best prices and staff around! The customer service is outstanding. The pricing is upfront with no surprises. Every detail is covered from car features to ongoing care and customer service. No pressure either. My salesman was Rick. He listened to what I wanted and he delivered. I also got to visit my last salesman promoted to finance.

It says alot when these guys stick around for years, and feel they work in a fun friendly environment. You can feel the energy when you walk in being greeted by all the staff. I'll be back for my next car!

I had seen online that they had 2 new black Grand Cherokee L's for sale. I had talked to them on a Tuesday and said I'd like to come up Saturday and look at them. I live 1 hour and 10 minutes away. So Friday at 4:30 pm I messaged the guy I had talked with and made sure that both of the vehicles were there so I wouldn't waste my time.

He said they were both there. Saturday morning I get a text to confirm my appointment and I confirmed it. We get there and come to find out that both the vehicles are not there and are in the body shop with front end damage and the other had scratches down the side due to the owners family driving them. I ended up test driving one and it was "new" one but it was so filthy inside.

And had a bad shake from when you brakes. Then since they didn't have the ones I had wanted they tried to sell me a different one but it wasn't the color I wanted. We looked at it and the "new" car was just as dirty as the other with mud and dirt on the floor. I have 4 kids and our suv isn't that dirty especially since it was new. We told the salesman about and she just said that they'll clean it and the owner, his family and the GM drive them.

Well they definitely drive them and don't take care of them. I'll never recommend this car lot. It was a complete waste of my time. I was going to buy one and pay cash. They don't care if they don't have the vehicle. They just want you in the door and think they have you cornered. Never going to buy from them.

For the best buying experience ask for Angelo Pinzces. From start to finish he was very professional and never pushy. He made us feel like we were his only customers. He answered all of our questions and was very knowledgeable. We will definitely be back and will recommended all of our friends and family to buy their vehicles at Haasz Automall. Thanks Angelo! B.O.B

I spent 25k on a car at Haasz. The car was not ready when it was supposed to be. Which is fine, because they were doing a full inspection because they want to make sure everything is like brand new. When we picked up the car, it's been nothing but problems. First, the brakes are grinding horribly. I have them on video telling me that it's normal. I'll be uploading that to YouTube. Then, I was getting a terrible vibrating in eco mode from the exhaust hanging.

That was covered under warranty. But after they "fixed" that, they broke another bracket. They then charged me 300 bucks because that wasn't under warranty. Car went back in same day as I picked it up. Tire was losing air. Asked them to plug it. They couldn't because the tires were dry rotted. Why would they sell me a car for 25k with dry rotted tires. And the se Brice department was an absolute joke. Even the sales team thinks so. Our sales man was very nice. But thank you to the service department for ripping me off.

My salesman Angelo was excellent. He helped me find the vehicle that best fit my needs. The process of purchasing and finalizing all the paperwork etc. for my car was quick and simple. I am highly satisfied with my purchase and service from this dealership.

I recently purchased a vehicle from Haasz Automall and can only speak great things from my experience. Brennan greeted me at the door and was kind, professional and efficient. He had all the information, that we discussed on the phone, printed out and ready to review and sign. Mary went over any recommended insurances and answered all my questions without making me feel dumb. Highly recommend working with the Haasz team for any vehicle lease/purchase!

Beyond grateful for the incredible service that I have received, yet again, from the Haasz team! Geoff Baldwin in service is second to none! Yesterday I had the Mopar lift installed on my '21 JLU and it is FLAWLESS. Thank you Geoff! I look forward to working with you again in the very near future!

It has been great dealing with Haasz Automall. Switched from Progressive a little over a year ago and I don't know why I didn't do it sooner! Pleasure working with Bob Baumgartner. Probably the best salesman I have ever worked with! Very personable and down to earth! Highly recommended! Will definitely be back!

I just leased my 3rd vehicle from Haasz. Bob Baumgartner has taken care of me every time. Thus time I ended up downgrading from a Ram to a Jeep to accommodate myself and my wife! Couldnt be happier. This dealership just feels like they care unlike others I have dealt with in the area! Always a pleasure! Will see you again.

The staff was very friendly and our salesman, Rick McCoy took very good care of us. He made sure we were comfortable, answered all our questions and had everything ready and waiting when we arrived. The dealership was quite nice, easy to find and very clean. We even met their insurance agent Matt Young there and he ended up saving us money on our cars and home policies. Would definitely buy there again and recommend that you do too!

I just bought my leased Pacifica van from Haasz. Jeff Bender is the seller we have been working with for years. He always finds me the perfect vehicle for me and is so helpful. He made my experience buying a vehicle so easy! We really appreciate all the work and time he puts into finding just what we want. All the staff that we work with are really great!

Best experience at a dealership ever! My salesman Adam was great. He had everything ready to go as soon as I stepped into the dealership. We looked over the new truck, paperwork was ready. Didn't have to wait around for hours. I was in and out. Couldn't be happier with my purchase experience!

Saw add for Ram 1500 lease for $995 down/$285 month on TV. Followed up with an online search and the website confirmed the deal was still on and showed 4 vehicles available, 2 red 2 white ram 1500 pickups. this was on Sunday 11/21. The dealership was not open on Sunday so I contacted the website chat service on Monday around 9:30 AM (the sales dept opens at 9AM). Veronica (chat rep) says 2 are still available so i copy and paste the stock number of the truck I liked and she confirmed it was there.

She made an appt for me at 10:30 AM. Got there at arranged time to have a salesman greet my wife and I at the door and bring us to his cubicle. He fed my name into his computer and asked how he could help today. I mentioned the lease deal that was being offered and he told me the vehicles associated with that advertised deal were all sold. (SOUNDS LIKE BAIT AND SWITCH TO ME) the salesman then offered other trucks at prices starting at over $100 per month more.

At that time we both decided it was some kind of hustle and left the dealership. When I arrived home there was an email timestamped 10:07 asking me to come in to check out the deal available trucks. Does this type of dealership deserve any business? NOT MINE.

My granny has been a customer for 10 years, and she paid full sticker price for the car 10 years ago. We had the brakes done about 2 months ago and they started squealing. I called and made 3 appointments and they said they couldn't hear it. I made another appointment and was told that they don't do that kind of work on Saturdays. I have had the brakes and CV joint done on a Saturday but they said they don't do that, definitely disapointing. Had to cancel 2 appointments I had. thought I had found a steady and good shop, guess I was wrong.

Really bad customer service. Tried to buy a car. Had to search for a salesperson. After we found one, one of his first questions was "Cash or finance?" We had barely even seen the outside of the car, let alone seen the inside or driven it. He kept asking weird questions that we already answered a couple times. At one point, he broke into a British accent.

No idea why. Then he called someone and quoted us a purchase price would be about $30-40 monthly than a lease price. When he got back to us, the actual price was about $170 more per month for purchase vs lease. There were other things, but this should be enough to represent what we went through.

My car has been there for almost 24 hours estimated time for repairs 4 hrs. No rental car provided to me. No clue when I will get my car back. Outrageous

Run away and hold on to your wallet. I walked in the door and was greeted by a young man who was attempting to dress nice. He attempted to shake my hand but noticing his unzipped pants and it being a COVID world something said those hands don't get washed. I quickly looked around and saw and older gentleman seated at his desk and said that I was looking for him.

He didn't miss a beat and welcomed me back. It was my first time there so I knew this guy was well versed in BS. His name was Jeff. Long story short we find the vehicle I wanted and it was at another dealership. Jeff got a sell sheet from the Manager and all seemed good. Jeff said he would let me know when they would have the vehicle and close the deal.

I didn't hear from him! So I started looking again at other dealerships. He called back and I came back in. They changed the length of the loan term and swore that even though I had it printed out on a document provided by them, I was wrong. We haggled more and came up with a new deal. We wrote the VIN number of the vehicle on the quote and again had a deal.

This was on a Saturday afternoon. I was told they would have the vehicle on Wednesday or Thursday of that week. Jeff did provide follow up. Such as "Called the other dealership and waiting to hear back". Then, "Waiting for the dealership to tell us to come and get it then I will send all info to you sorry for the delay". I had left my schedule open on both Wednesday and Thursday afternoons to close this deal. Jeff then tells me they are getting a different vehicle but it's the exact same MSRP and specs.

Something felt wrong and I asked him to send the window sticker. They wouldn't. Here is where the fun starts. Friday they send a window sticker for a vehicle at a lower MSRP by a few thousand dollars and fewer features. They lower their payment by $5 (same term) and then try the hard push of "this is the best deal you will find on this vehicle and its the only one like it around". RAM trucks look good and have a lot more features per dollar then the other brands.

I know that "look" is an option. But my point is that RAM dealerships are pretty scummy to deal with. As a brand I would look elsewhere just to not have to go through the experience I did at HAAZ. Often times this sort of treatment of customers starts at the top levels of a company and employees follow by example. Buying a vehicle is one of your biggest purchases.

You shouldn't have to feel like you are getting scammed. In closing look at how run down the HAAZ Automall building and show room is. The customer waiting room is beat. The bathrooms are grimy. No vehicles have window stickers. The COVID barriers at the mangers desk barely cover enough to block any germs. The manager Andy doesn't wear a mask.

In the corner of the mangers office area there was a kid that drawing on the desk and looks stoned out of his mind. He was sleeping when I first arrived. I'm sure that the HAAZ team will try and present another version of reality. I had a body cam, took pictures, and saved everything. I am putting up a new YouTube channel with everything and will post a link. Run as fast as you can away! #haazautomall

Do not buy your cars from here. They will rip you off for every penny. Every time the car dealer (Bob)would go to the glass window to negotiate, the price of the car would go up by $500. We should have taken the price when we first got there because it only went up. No wonder why this place has a 2 star review. Terrible prices. Terrible car dealer.

These people do not listen at all to what the customers are saying. The staff here are liars, including management. These guys are too busy making excuses to actually do the job. Thank god I didnt actually end up buying a car here, i would have ended up messing up my credit for life. All their used cars are extremely close to new prices with accidents on the record. BUYER BEWARE,

They have misleading online advertising. Sleazy salesmen. THEY RUN YOUR CREDIT TOO OFTEN, which is the worst problem. I do not recommend this place.

I could've bought my $60,000 2019 truck anywhere, unfortunately I bought it here. There is a reason at the time of this post 51 reviews are not recommended, this isn't just a lousy car dealership, it's one of the worst new car dealerships In Ohio. It's ok though it won't happen again. My favorite part of dealing with the mind numbing moronic kid-salesman was where he was either too dumb to notice the paperwork had changed from under him, or not ballsy enough to admit it.

I also loved having to argue with a kid who makes in a year what I make in a week about my decision to put a 10k down payment on a credit card (to hit a spend bonus that netted me airline miles). If those little extras sound fun, this is the place for you. Also love that the scumbags put a stupid advertisement permanently on my brand new truck for their hillbilly store without asking, it's worked out ok because anyone who has asked I've told them not to buy here and actually took a stack of cards from another Ram dealership last time I had my truck serviced to hand out when people ask.

Good service when buying a car. Lloyd and bob were friendly and helpful. I love my new car, but it had a couple issues that I noticed after I bought it. Luckily, they are under warranty so they had to order a part but they will be fixed at no cost. In general, my experience has been positive. Car buying can be a headache but Lloyd made it more bearable.

I had the best experience with buying my car. My salesman Mike Teeter was AMAZING! He went above and beyond on finding the car I wanted and getting my car processed. Mike listens to what you want and need in a car. As a woman I felt so comfortable working a deal for my new car. I never felt pressured into buying. I would give Mike more than 5 stars if I could. I highly recommend him as a sales person.

*Update: after speaking with the GM Tyler, all issues were resolved and we are now so happy we chose haaz for our new vehicles! *

Recently purchased a Dodge Durango from Haasz Automall. Drove all the way here from Akron because they promised to find the exact Durango that I wanted - even if from another out of state dealership - and they delivered. Ask for Adam Gordan to be your sales rep when you arrive. He was very prompt, professional, and I felt like he genuinely had my best interests in mind as we worked through the process.

We did not finance through the dealership, so I cannot speak to that side of the house, but in briefly meeting the Finance Officer to finalize the deal, he was cordial and professional too. I would definitely go back for next auto purchase if I need to find "just the right car".

Great car dealership! We have bought and leased our last few cars from them. Big shout out to Linda Sousa as she has been the best sales person ever! She has been very fair with us and we would highly recommend buying/leasing a car from her and Haasz Automall!

Drove from PA as we were told by Heather M. there were three different cars in our price range on the lot! We arrived and not one of the cars were on the lot when we arrived. We were told that that's just a way to bring customers to the door. Really!?! Heather wasn't even there when she told us she would be there until 5pm! Rude! They are liars! Don't go! I would have giving them minus stars if possible but had to give them one so that I could write a review!

I went to see about purchasing a vehicle while being "pre approved". Speaking to the lady on the phone I was ensured I would be able to be approved for what I want. I asked to not waste my time as I needed to not be there all day. When I arrived I was greeted by a salesman named John Reed. I felt he didn't listen to a word I said about anything during this experience.

When asking to get a truck I was pushed into saying I need a cosigner which I informed him at the beginning I didn't have. I asked to see how much down was needed for the truck and he ignored me. I felt like they were trying to push a car on me I didn't want. I wouldn't recommend this sales rep or this company to anyone needing a vehicle.

This place is a scam. They have second hand auto technicians who don't do a good job. Took in a Pacifica with a major problem, they didn't try to get Chrysler to pay for it, because it was a recall problem. They lied to OUR FACE that they did, so we ended up paying 2k to get our car fixed, while people who went somewhere else didn't have to.

Then the water pump was leaking after an accident, a water pump is $60. ANYONE can fix a water pump. They wanted $600 to change the water pump which would take an hour. These people are idiots, completely idiotic lol