Concours Motors Inc - Bmw, Parts

My buying experience with Christine Chen was very excellent. She was professional and personal at the same time. She was a great listener and fun to work with. The finance department was great as well. The experience was easy and flawless. I would buy another vehicle with Christine.

Really bad experience with post purchase BMW warranty. Stay away. No one responds with good information to emails or phone calls. It's been over a month and still getting runaround.

I had a fantastic experience with BMW of Milwaukee North. I worked with Gabby and she was a pleasure to work with! The finance team was also friendly and very helpful. They honestly went above and beyond my expectations, and I'm thrilled with my new-to-me vehicle. I will be recommending this dealership to my friends and family!

My experience at BMW of Milw. North was great! Christine was very welcoming, and super efficient throughout "the buying process". She was extremely knowledgeable, and quite thorough. Joe & Lorraine & Ahmad were also very nice, and made me feel comfortable and appreciated. And, of course, my new vehicle is a joy to drive -- and will become more & more joyful as I slowly figure-out "all the fancy bells & whistles". Thanks, Christine!

So I bought an X5 xdrive50i and one day later it died. Ok no big deal hopefully I can get in another car. So I find an X5 M for a decent price that I like with the professional and compassionate help of Christine Chen and Manager Joe. So they find an oil leak and should have it fixed first. Ok now let's look at this from my point of view I sold my college girl car for an upgrade, go to the dealer and get an X5.

The next day it leaves me stranded in the rain asking strangers for help the dealer sends a tow truck driver to my my house because I had it towed off the street. Now to the point, this process has now takin nearly two weeks of me walking to work everyday in rain and freeze, unable to follow through on my promises to friends for rides and losing valuable time effort and money Just waiting for service. Im going to follow through with this purchase if they will let me but my next vehicle will not likely come from this dealer.

I purchased a pre-owned 2016 BMW 550i X Drive from BMW of Milwaukee North on Friday. Gabby was my Client Advisor on this purchase. She personally made sure I had plenty of photos and every question answered about the vehicle before I took the initial test drive. Gabby was beyond helpful in the trade-in experience and earned a customer for life. Thank You! -Weston

Very bad sale experience! I bought a used BMW certified X3 10 days ago: less than one week later, engine light showed up and a strange noise come out.brought to service there, they changed some parts related to radiator and replaced front tyres because of cupping on tyres! Why they didn't check it before selling the car considering that could be dangerous and may affect performance? Think about that, before buying a used CERTIFIED car here.

My buying experience with Christine Chen was very good. The unfortunate situation was not receiving my sales documentation. This was not caused by Ms. Chen, she helped to get the documents to me. The finance department held the documents instead of giving me copies the same day I took delivery of the car. Why I don't know and wasn't told. To end on a positive note, Christine was fabulous.

Thank you Christine and the rest of the BMW Milwaukee team for a great buying experience. The entire staff was very professional and quickly answered any questions and concerns we had. Thanks again and we love our new vehicle!

Christine went above and beyond to make sure our car buying experience exceeded our expectations. She was very responsive, helpful and dedicated to making sure we were pleased with our purchase, including walking through all of the vehicle details and offering to be a continued resource. Thank you Christine!