Desoto Honda

I came here last summer to get a tire changed on the rim of my motorcycle. There was not a single customer in the place mid-day. A woman called a man to the service area to help me. I guess he was head of maintenance. Everything seems fine until he after he makes the ticket for maintenance. I was needing a part that may be hard to find, since I own an antique Honda motorcycle.

The woman asked him to show me to the back of the store where they keep their Honda parts and accessories. We passed by their Red Rider's lounge and he doesn't mention anything about it. Looks like an area that's never been used, any way. I get that maybe he was swamped on maintenance jobs, but as I'm walking behind him, trying to keep up since the place is large and he's walking pretty fast, I say to him "Man, this place is huge." He never said anything. Kept walking me to the back where I meet another worker.

This other guy was an older gentleman who tried to help, but mostly he just told me "Well, that bike is forty years old." Okay. The point is I was standing there that day, the only customer they had, looking at the Joe Rocket jackets pretty hard, looking around the accessories, and not one person tried to sell me anything. I must have looked too poor for them to try, I guess. Later, I come back to get my tire and rim, I'm being checked out in the service area by the same guy that walked me to the front.

He and his obvious buddy that was sitting behind him were smirking and snickering at me for whatever reason. I guess it's easy to see why they're now having their workers park out front to seem busy. And I suppose I'll have to get all my stuff online. What a shame. Outward appearances make this place look great. Inside there's a salesman or two seemingly more concerned with the pretty receptionist up front than making a sale.

It may have taken them a while but. my bike runs like a dream! The service department did an absolute AMAZING job! The mechanic Tracy is top notch in my book! Thank you again Desoto Honda. John Denton.

I always receive friendly, courteous service as I arrive and make my selection.

Had a small issue with the plastic be broken under the gas tank, the salesman pointed it out when I bought it. Took a few months for them to receive the new piece( at no fault to the dealer, we all know how long it takes to get parts these days). I am very busy at work and when he called to tell me that the parts were in, I explained this to him. Long story short, I was in and out in less than an hour. These guys have been awesome in every way

Bought a CRF 110 from Joe and Phil and they are both awesome to deal with. Even the finance manager was great to deal with and was very personable.

Honda parts guys are extraordinary! The showroom was pretty nice. People were friendly

Terrible customer service! Cant speak to all the salesman but the one I dealt with was horrible. Tried to lowball me on my trade (bad) and would not budge off the price of his bike nor any of the fees no matter how hard I tried. I just wanted a fair deal for us both, nothing more and nothing less. Obviously he was not interested in selling motorcycles.

At one point he even turned his back on me while I was speaking to him. I would not have taken his bike bike that day if he offered to give it for free. I ended up going to another dealer who treated me fairly on my trade and gave me a deal on the bike. Not sure how this dealer is rated so high

I love this place I get all the parts for my clapped crf80f but was really deciding if I should waste the time to go 3h to another one but was wondering if and when y'all would get more crf150 or crf125 pls respond and tell me at least when y'all would be able to get a estimate for new bikes thank you

Desoto honda powerhouse is nice too all their customers and sells for little toddlers well 5 year olds to a nice family ride for 5 people. I only go there for oil changing. I will go no where else. i trust them with all my car needs.

Today marks the day I drop my bike off at another shop to fix the damage caused by Desoto Honda. Today I noticed that a front fender had been stolen off my bike during a routine tire change. Bob j. I pray we never cross paths.

Made two purchases in last 7 years. Each time top notch service. I bypass 2 other Honda dealerships to get to Desoto Honda which is a 3hr drive for me.

Staff seem to be nice. $90 for an oil change I guess that's okay three and a half quarts of oil I need to learn how to do my own oil. Great selection of accessories and stuff but a Thing 2 take note of it is that they will not work on a motorcycle that's not 2000 year model or newer they only will do all changes and tire changes on anything older than that.

Thanks to everyone at Desoto Honda for helping me with the purchase of this 4 wheeler. #onehappyboychristmasmorning

Paid over $11,000.00 Cash for a brand new 2020 side by side. They charged me $300.00 to have it serviced, I'm buying a brand new side by side and they charged me to service it. Then I went to pick it up the next day and it wasn't ready. New tires not put on and they had to rob another part to put on ours cause they had robbed a part from ours. Salesman was very knowledgeable though.

And I understand about COVID but we didn't have any parts ordered. And can't say short of help cause we watched at least 7 guys in the back service Dept. Will not shop here again.

They have a lot to choose from and very professional. My daughter loves her sweet 16 gift!

Great Staff, works as a team, amazing service department. Everyone is always willing to lend a hand and find the best fit for every customer. Great selection of inventory from Side x Sides, 4 wheelers, bikes, dirt bikes, generators, and more!

I would never, ever take another one of my bikes there again. The service department is totally inadequate. They kept my bike for four months and didn't even repair it. I'm surprised the doors are still open. Save yourself a lot of time and headaches and take it to motonation. You won't be sorry. Nice people and get the work done in a timely manor. Thanks Motonation!

Took the time to find the correct size crush washers for my VTX 1800 and was friendly. Everyone I encountered during my visit was friendly.

Was not impressed! The salesmen were very nice but saw how some of the other employees treated there coworkers and was very disappointed!

Great Store and Staff. Check them out! Duncan & Amanda The Butler Group Atlanta, LLC