Ken Towery's Autocare Centers

Outstanding service. Tire trouble was fixed and I was on my way again very quickly. I definitely recommend them.

Manager is super friendly, techs are polite and knowledgeable. most notably I got new tires put on my wife's Jetta (I sat with her in my jeep watching them) they did not use an over powered impact like most shotty places, they actually use a torque wrench and after the tech torqued her wheels back on with the new tires another tech checked the torque, then when he gave the original tech the OK, he pulled it around and then torqued them a third time in front of me. very satisfied with their service. highly recommend KTAC in Etown.

2022: British guy was awesome, knowledgeable and really seemed genuine. Whatever this guy gets paid, it's not enough. You can't put a price tag on excellent customer service. I'm changing my review from 4 to 5 stars and I will be bringing my business here from now on. I installed new front end suspension parts on my truck and needed an alignment. I called at 9, had an appointment for 2:30.

I dropped the truck off a little past 12 and it was done by 1:30. Alignment feels good while driving the truck too. I'm very satisfied all around, I'm writing this review before my appointment is even scheduled. Thank you Ken Towery's! 2019: We had to get a valve stem fixed, it took awhile but they seemed pretty busy. Friendly staff.

Ricky was very rude and unhelpful when I tried to bring my car in here. Didnt appreciate how I was treated at all and don't recommend going here. They also tried to get me to change my break pads, but when I went to another place, I was told my break pads don't need to be changed for another 5,000 miles. Be aware.

The employees at the Elizabethtown Ken Towery are the best. I have gone there for years. No matter the issue with my vehicle, they can fix it. They are always friendly and helpful. I moved 45 minutes away a few years ago but I still take my car there because I know I can trust them.

I was a walk in for an oil change. It was completed faster than the estimated wait time. They did a great job and even reset my oil change notification. Other places don't even bother to do this. They checked other important things like tires ect. and didn't find anything unnecessary that needed fixing just to make extra money off of me. It is the extra details that are appreciated when it comes to customer service and they are a great place to do business.

I called the day before to ask about service (tires) on my truck. was told they could do it and to come in first thing in the morning. I was even given a price, a name of who to ask for, and an estimate on the time to complete. When I showed up the next day, I was turned away by an extremely rude employee saying they were booked, and that the person who told me all that info "had only been there 2 weeks." Thankfully, another shop took care of me and got me on the road safely.

My most recent visit was my second visit at this establishment. Very kind, welcoming employees. Super easy check in process, as well as scheduling on the website. They were very thorough, identified a problem I was having with my A/C (I was there for an oil change) and fixed it in a very short period of time, and a very reasonable price. I will be a returning customer for as long as I continue to be treated the way they are treating me now. My hope is that the level they are operating at, doe not slip.

Love Ken Towery's on North Dixie Hwy in Elizabethtown. Every time I have gone in with an issue they fix it without trying to up-sell me on something which is SO Nice! So many garages try to get you to do additional things even if its not totally necessary. They got me right in and out for a plug in my tire. I think I was there like a total of an hour to 1.5hrs. The front desk guys are always nice and the mechanics do a great job.

I was told it would take about an hour to have two tires changed, I was there for an hour and twenty minutes so time was good. My only complaint would be their pricing. If you want economy aka cheapest tires there are then this was the cheapest place I could find for my car tires. But what wasn't cheap was the next "best" tires which went from $191 to $400 for two new tires.

Double the price. I found comparable better tires for much cheaper elsewhere. So if you want the cheapest this is the place. If you want quality higher end tires I'd look elsewhere.