Lexus Of Akron Canton

Mark Stacey was a top notch salesman. He was always on top of any questions or concerns we had in purchasing our Lexus. From the vice president, general sales manager, sales manager, and Mark, satisfaction was a top priority. Tim did an excellent job in reviewing the car details with us the day we picked up our new car. The car is beautiful. Many thanks to all of you. This is our second Lexus, and we know you do whatever you can you satisfy your customers.

I Was Treated Fairly And they Accommodated Most of my requests.they made the process go very smoothly and didn't neglect anything to make me feel respected & Well informed I would definitely buy my next Lexus or any vehicle from them no questions asked in The future!

We just purchased a used vehicle from Tammy at Lexus of Akron. It was a spur of the moment necessity due to my truck finally braking down for the last time. The entire experience was fantastic. We called Tammy ahead of time and she had the 2020 Yukon XL ready for us when we got there. We arrived on Saturday at 3pm. By the time we took the test drive, talked, looked at some Lexus hybrids for a future purchase and worked out the deal, it was well after 5pm (and they closed at 5pm) and after 6pm by the time we finalized the financing. The Sales Manager Jim was great also. I felt I got a great deal and everyone was very accommodating. Will definitely purchase from Tammy and Lexus of Akron in the future.

Bought my first Lexus from Tamara today - an L/Certified 2019 RX350. She was very helpful and thorough! Traded in a vehicle that Shab gave me a fair price on, but. I'm thinking he owes the staff a pizza party or something. And Caleb in the business office flawlessly took great care of all the necessary paperwork. Everyone I encountered at the dealership were friendly and helpful. What a pleasant experience from start to finish - thank you all!

Just bought my first lexus, making the change from audi and I am glad I did. Nora in sales answers your text and calls even on her days off, I missed out on an IS 350 but she called the next day and provided me with the choice of two new ones coming in within the month. Everything went smooth and I was sat in the car the following month. Now I did have a sensor issue on my new car which was disappointing HOWEVER nora and John in service went above and beyond to fix. john was constantly updating me with the issue and the fix and couldn't apologize enough. They took care of me with some extras on them and delivered my car back full of gas and detailed again. Great service and definitely a trust worthy dealer.

Exceptional customer service! The entire Lexus Akron Canton staff were amazing! Yoko in sales to Sarah in finance. exceeded my expectations! As a previous Jeep owner I decided to move on due to poor customer service and I couldn't have felt more at home here at Lexus! I was surprised when multiple staff members were there to revel my new purchase and welcomed me to the Lexus family!

I had a great experience purchasing my RX350. F-sport from Akron-Canton Lexus Tamara was very professional and Courteous and followed up through the entire purchase, then on the day of pick up the first class experience was Awesome, everyone was pleasant, and I normally don't like having to talk to the finance manager, but in this case Jannelle was so friendly And never pushy.

Then onto Tim the tech man who was very helpful and friendly to explain Showing me all the technology and bells and whistles, And Tamara was there to wave me out of the parking lot on my way home. Thank you for the great experience.

The Akron-Canton Lexus dealership is wonderful to work with. From the car-buying experience to all of my service appointments, they have been terrific. My 2013 Lexus hybrid sedan looks like the day I bought it (well, I did have it detailed yesterday!) But seriously, I probably will never buy another make of car. or go to any other service provider. Thanks, Scott and crew!

Shelly is a great representation of Lexus. She was very responsive to my requests as a prospective customer. She knows the vehicles well and was able to quickly locate what i wanted, even in the current complex vehicle shopping environment. She did her best to minimize my time at the dealership, while ensuring I was well acquainted with the RX 350 features. Great experience!

The entire process from the Akron Canton Lexus team was great. I was welcomed upon entry but no pressure was applied as I reviewed inventory and asked questions. I ended up buying a certified used vehicle and the dealership accommodated my schedule and requests to complete the sales process. Mark Stacy was my sales rep and was a pleasure to work with right up to the point I drove out of the customer pickup bay.