Gladstone Dodge

Gladstone Dodge has really stepped up their service. For the first 3 years I owned my vehicle had I not had Ethos I would not have taken my car there. They were not personable and were not thorough on inspections. After today I will definitely be bringing my vehicle back for service. They were very thorough and even washed my vehicle. Donna was very personable and me feel like a valued customer not just a number. I look forward to purchasing my next vehicle from Gladstone Dodge and using them for all my service needs. Thank you

Jimmy at Gladstone Dodge, Chrysler, Jeep was amazing. He is very knowledgeable and easy to work with. He also has a great sense of humor. This was the easiest new car purchase we have ever made.

Service coming in was great. They checked the code for free, then told me what was needed (oil pressure sensor replacement). I brought my car in to get it serviced. They have a lift service which was a great help. I got a text with the run down of what they were doing to the car and I needed to approve it. I was ok with the total. $273 (including the part and labor).

I had checked online and it was on the higher end for performing that service but still within the range, so I accepted. Then I picked up my car and I had a $490 bill. Random charges came around. I said this is not what I approved, but they said that was the total and there was nothing they could do other than knock off $40 for a random shop charge. Beware!

They will sneak in random things and then act as if nothing. I felt taken care of, then the other shoe dropped. I even showed them the invoice of what I approved, still nothing. Dishonest.

We contacted Shawn in regards to a vehicle they had just brought in on trade. We are in St Louis and I asked Shawn to check 8 different items on the vehicle for me. He went above and beyond and sent YouTube videos to ensure my concerns were removed. We flew to KC 5 days later, Shawn picked us up at the airport and we signed the deal. I have often purchased specialty vehicles from a far and Shawn made this the easiest and best experience. If you need a great quality vehicle and the most professional service, contact Shawn Siegel

After having some pretty awful dealership experiences, I wish I had gone here first. Undra was awesome! The price was great, the warranty is amazing, and customer service by far the absolute best. I wish I'd have gone here first!

Had an amazing experience with Isaiah at this location. Ordered a new Jeep, which I had never done before and didn't know anything about. He helped me through the entire process. Was always available for all my questions and concerns. 10/10 would recommend him and this dealership.

Excellent buying experience. I drove around 3 hours to get to the dealership. Someone was available right away to help me. Tony was my sales person and he is the best! But everyone I interacted with at the dealership was great. Staff was very friendly and welcoming. It was a laif back environment. Staff seemed like they enjoyed their jobs which generally speaks to good management and work environment.

I purchased a new Jeep and had a Jeep for trade in. I was very happy with my trade in offer, and was given a fair price up front without having to negotiate. I had specific requests for my new Jeep, Tony listened and went out of his way to meet my needs. Tony answered all my questions. The buying process was great, I did not feel pressured to buy, and genuinely felt like it was more of a priority to find me the Jeep I wanted as opposed to making a sale.

I also worked with departments for aftermarket purchases and financing. They were super friendly, respectful of my time and did not push me to buy things I didn't need. Overall fantastic experience.

Great Experience. The staff at Gladstone Dodge Chrysler Jeep and Ram were professional, friendly, and fun to work with. Morgan, our salesman, was highly knowledgeable about the inventory and able to help me understand the differences between each vehicle I was interested in. We had some laughs and great discussion about the inventory, history of the Ram line.

He knew the history of each model, pros, cons, target audience, and technical specs. Morgan approached us with an attitude of "I am not here to sell you something I am here to help you decide what you want." I will be returning to Gladstone Dodge and recommending them to family and friends. While I was there I heard another client say "I'd so glad you had the car I was looking for." I couldn't help but think, yea I am too. I came here looking for what I am leaving with. Man, what a wonderful day.

This was the smoothest and easiest car buying experience we've ever had, we worked with Greg N, he was so helpful and made the process easy. We would recommend this dealership and if we need to buy another vehicle would have no problems coming back! Thank you Greg for the help!

Once again Gladstone Dodge Chrysler Jeep & RAM made life too easy! Our salesman Morgan was great to work with and helped me make the perfect decision for my new work truck! This is the second vehicle we have purchased from them, and we couldn't be happier with them.