Charimas Auto Sales

Went there to buy a Impala, after leaving with a nice ltz turned on the radio - screen lit up but no audio! Called them they said bring it in tomorrow, so I did 24 hours later radio works great.thank you. No audio could be an oversight and not a requirement but fixed.

I purchased a vehicle from this dealership. A nice used jeep liberty. Only a couple things needed some attention and I was taken care of immediately without any pushback. John and Cheryl are wonderful people and I enjoyed conducting business with them very much. It's nice to deal with people who deliver on their promises. These people absolutely did. I recommend them to anyone in need of a used vehicle. Thank you John and Cheryl. 2thumbs up!

DONT GO HERE. Bought a car from here and we had to take it to another shop to get a list of what was wrong with it they offered to buy it back but when we told them we wanted it fixed they stopped answering any messages or calls WASTE OF YOUR MONEY

I have nothing but GOOD things to say about them. From the moment I walked in the door they have been nothing but friendly and very helpful. They have gone beyond what any other dealership has ever done for me. If I call they return my calls right away. I had an issue and they picked my car up and provided me with a loaner car. They have definitely gone above and beyond what they needed to do. I recommend them to anyone looking to buy a car. Both John and Cheryl are awesome people.

Run! Super nice before the sale, then ignores and avoids you after the sale when you have nothing but problems with the vehicle.

Got my car right before I left for college! Great deals, supper friendly & amazing to work with!

They have great deals and will always back their deals up.if there's a problem they fix it emedeitly.they have great financing. I have nothing but good to say about this place.its hard to find anyone that's honest these days, and I found that with Charimas Auto Sales.again Thank you for your wonderful service.

Very friendly and reliable always willing to help when neccessary.

Went to look at a vehicle on Saturday that I was very interested in buying. The lady that I spoke with would not walk outside to look at my truck for a trade in I had to get her all the info. From there she could not give me a trade in value she stated she would call me in a few hours which I still have not heard from her. Looks like a company that does not want to be very customer friendly and for that reason I would not recommend them to anyone looking to buy a vehicle.

I have read some of the reviews given about this car lot and I must say they are a small business trying to make money that is the american way. I been to a lot worst places here in Syracuse his is my second car bought from them and I must say for such a small place it isn't that bad. Yes, as far as complete car service they have a lot to be desired but, my concern with them is service after the sale it's like once the money is all set they move on to the next sale I'm not saying that is a bad thing but, I can see why that would leave a bad taste in there clients mouths.

The first car I got lasted about as long as it was suppose to so I can't complain about that but, it is a business and in business if you don't keep up you won't be in business long. I would not buy a new car from them but, as far as getting a used car with bad to no credit you get what you pay for.

NEVER GO HERE EVER! Beyond disappointed. Feel as if I was lied too. The day I got my truck I started having problems. When I dropped it off to get fixed I did not get a reply to my emails, no return call for my several voicemails and was told twice I'd get a call back letting me know what's going on. When she wanted the money I was contacted 2x a day but now that I'm waiting around on them I get no reply.

I'm beyond angry at this point as I still don't have a truck I paid for because there have been no effort of contact. Only 2 weeks after I got my car back the steering system failed and my truck flipped. Thank god I wasn't injured but I for sure feel as if I wasted every penny and second of time I spent. She has been so disrespectful never will I refer someone to this place. Lesson learned. This place is a joke.

Please do not be fooled into buying a car from Charima's. BIGGEST mistake I have made. Car immediately had trouble. she did try to fix it (with chewing gum). she will say anything to make a sale. Very disappointing experience. I do not want to leave even one star but apparently need it to post!

Been to several dealerships today and this was by far the worst. We pulled in and the women was immadetly rude. Cars were way overpriced. Will spend my money else where. DONT GO HERE!