We buy trucks and select cars! Trophy Auto is proud to announce the Opening of our Service Center! Qaulity used trucks, cars, vans and Suvs in Syracuse, Central Square, Brewerton and Central New York! We buy, sell and trade stop in today for an appraisal! You always win with Trophy Auto Sales and Service!
Reviews (10)
Aaron Storey
Jun 10, 2022
Make sure to do your car fax and throughly look over the car. I did not being that the car was less than a year old. None of the tires matched and scratches on the rims leading me to believe it was in an accident even though they sold as a clear title. Steering rack needed to be fixed by manufacturer the first month I owned the car. Car was also missing all back seat headrests.
As well as cargo liner. If this is what they sell for a 1 year old vehicle I would not trust what they would sell you for a five year old vehicle. They try and get you in and out in an hour so you don't notice them scamming you. Learn from my mistakes and choose a different place when buying a vehicle
As well as cargo liner. If this is what they sell for a 1 year old vehicle I would not trust what they would sell you for a five year old vehicle. They try and get you in and out in an hour so you don't notice them scamming you. Learn from my mistakes and choose a different place when buying a vehicle
Meegan Riker
May 18, 2022
I was very disappointed to find out that the car we had purchased from them for my daughter had been in 4 accidents - only found this out when we went to trade it in. This was her first vehicle and she loved it but MAN did it cost us a lot in repairs in 3 years - we probably put in as much as we paid. CHECK the Carfax before purchasing from any dealer. We know better now. You can not trust ANYONE. I wanted to choose NO stars but was not an option
Boxcar Bobby
May 12, 2022
Don't have any experience here. Very luckily for me I knew several people who had purchased vehicles from this dude. They told me basically that he sells junk and salvage cars that have been in accidents and to stay away from this thief. And based on what I'm reading in all these 1 star reviews they were right. Thank God I had friends watching my back. I ended up buying my jeep from Lowery Brothers 10 years ago. After 10 years and 250 thousand miles later I still own this jeep and couldn't be happier.
Candice Carey
May 11, 2022
Dean Mykietyn
Apr 26, 2022
Purchased a 2017 330i here in February. So far, all has been well. The sales team is pretty good, but So far the service team, led by Joe, has been GREAT. They have no issue if I bring my own parts and ask questions. I have intermediate auto knowledge, but these guys ARE experts, and they are respectful and take their time to explain things without being arrogant. I would recommend others to try this dealer as they are reasonably priced and seem to be very customer oriented!
Mike M.
Apr 24, 2022
Anne Shledon
Mar 19, 2022
This establishment sold me a lemon. I purchased a 2018 vehicle from Billy Whittaker Cars & Trucks in September of 2021, now just recently broke down in the middle of a busy intersection. Proceeded to call the office and I was told to bring it to a Chevy dealer. Come to find out, that my vehicle was in a front end collision in the past and I was screwed out of every warranty possible. Billy Whittaker's purchased a surrendered, severely damaged vehicle from auction and put lipstick on it.
I have pictures and statements from the Chevy dealership that I used, proving that said vehicle was 100% in a severe front end collision. I am beyond disappointed that I was sold this car without any disclosure, and I am beyond livid that any salesman would let me drive my three daughters around in a piece of junk for full price. I actually believe that this is an illegal act & am currently looking into my options. If I could leave a zero star review I would. Being a Central Square local, sorry Billy, but I am blasting this place because these cars are NOT "gooood to go".
I have pictures and statements from the Chevy dealership that I used, proving that said vehicle was 100% in a severe front end collision. I am beyond disappointed that I was sold this car without any disclosure, and I am beyond livid that any salesman would let me drive my three daughters around in a piece of junk for full price. I actually believe that this is an illegal act & am currently looking into my options. If I could leave a zero star review I would. Being a Central Square local, sorry Billy, but I am blasting this place because these cars are NOT "gooood to go".
Jerry White
Dec 12, 2021
Bought a 2014 GMC and day 1 had to bring it back with electrical issues. Now after service visit number 4 and one incident of it parking me in a ditch. Missed 5 days worth of work with it. The salesman that sold me this heap (Mike) just pushes me off to the service department finally he pawned me off to (Chris) the GM. SO, I tried talking with GM (Chris) took off work cause he set up a meeting.
I show up and he isn't there (needless to say I was more than upset) even after threat of getting lawyers involved still no call back. Now I try calling and leaving voice messages and he still ignores me. Side note, I tried calling Billy Whittaker himself and guess who wasn't in. If you want lemonade Billy Whittaker has lemons.
I show up and he isn't there (needless to say I was more than upset) even after threat of getting lawyers involved still no call back. Now I try calling and leaving voice messages and he still ignores me. Side note, I tried calling Billy Whittaker himself and guess who wasn't in. If you want lemonade Billy Whittaker has lemons.
Matthew Vincent
Oct 12, 2021
The sales team worked fast and efficiently at the expense of poor customer service. They obviously don't care about what they are selling and just want it off the lot for a bonus In their check. They don't bother to take care of your concerns with the vehicle if you have them. I have had multiple friends and colleagues to purchase vehicles here only to be disappointed by the time their 30 or 90 day lemon law is up. I recommend taking your business elsewhere and not giving them the time. Not worth it. Service itself seems to do fine work.
Gregory Kruger
Sep 18, 2021