Crestmont Hyundai

I recently bought a new 2022 white Kona N Line from Crestmont Hyundai in Brunswick. Jared Dresp was my salesman and he was awesome! Jared answered all of my questions and helped me through the entire process. Kate was great too as she helped get me the best finance option. This dealership is 5 Star and I recommend Crestmont Hyundai and Jared anyone that wants a great vehicle and an easy helpful transaction. Thank you!

We were in need of obtaining a new vehicle quickly and visited this dealership for the first time. From the moment we walked in, everyone was friendly and professional. We were pressed for time and everyone was very accommodating so as to make sure we accomplished what was necessary in the short amount of time that we had. Our salesperson, Ryan, was wonderful.

He worked with us to find a vehicle that met our needs and helped us find what we were looking for quickly. Nancy in the office was helpful and friendly. Overall, this was by far the most positive car buying experience that we have had and we will not hesitate to return to this dealership when the time arises.

If there were zero stars I would give them. Although an initial decent experience, our car purchase turned into a nightmare when, within 3 days of purchase, we had to fill multiple fluids. Within a week of purchase we had a major muffler issue among other things. They had talked us into the extended warranty, had stated at purchase that we had a 3 month bumper to bumper warranty to find out that was not true and did not disclose the thousands of dollars of issues wrong with the car which would not be covered by the warranty apparently.

When we called immediately to schedule for service and inspection it took weeks to get an appointment. We brought it in and they did not give me an actual estimate for almost 2 weeks and that was after calling multiple times, speaking with the manager, the sales rep and anyone else we could find. At that point they offered us a "good faith" discount for our trouble which only amounted to a couple hundred dollars.

They did not assess the rest of the car and they were going to repair something that was not even broken. We picked up the car and took it elsewhere to get repaired. They barely apologized, they also claimed they would be in touch that day to smooth it over, still haven't heard months later. Incredibly poor service, no integrity, completely unreliable.

Don't be fooled by their better car prices, they were a complete waste of time and a couple thousand dollars more out of pocket, along with the lies and lack of fixing anything through the warranty, the inability to give us a repair estimate and just in general frustration and disgust over how we were treated. Do Not Recommend!

Alexandria was fun to talk to about the recent changes in the Automotive Industry and made my car buying experience very enjoyable! We managed to find what I wanted despite the shortages and we had fun doing it too. Very happy with my new 6-Speed N-Line, she worked hard to find it for me and I L O V E it - except the fact that I'm learning the clutch, haven't stalled it yet though!

Working with the folks at Crestmont Hyundai was by far the best car shopping experience I've ever had. It was fast, painless, and very accommodating. Would definitely buy from there again. Shout to Joe and Nancy for working with me to get my new car!

Hands down the best car buying experience I have ever had and my wife agrees! Our salesperson Alexandria, and Nancy in finance really know their stuff, but more importantly, they are good people. There was never any pressure, or condescending attitude directed at my wife and I, but rather a genuine concern to help make it work for us. Give these ladies a raise Crestmont Hyundai! The care itself drives amazingly smooth, accelerates quickly, and is good on gas. The technology is simple but effective. This is our third Hyundai- it won't be the last.

My experience at Crestmont was personable and professional all around. Zach, the original staff member who connected with me was quick and attentive with answering all my questions. Zach gave me thorough information and ensured the vehicle was available for a test drive prior to scheduling me to come in. As a result of the vehicle being used by another client (as his was being serviced) I came at a time that Zach was not available. Zach provided contact information and transferred me to Ryan. Ryan collected ALL documents necessary and was very accessible via text and email throughout the process.

Due to time constraints I let Ryan know that I couldn't spend a lot of time at the dealership so he confirmed with the Finance manager Nancy that everything was in line in advance. Nancy was great! Patiently explaining various terms and warranty conditions. Nancy also explained a few ways that I could save on interest payments and raise my credit score throughout the life of the loan.

This is the 4th car I have owned and NEVER have I been so thoroughly impressed with the collective service, attention to detail and genuine care I received at Crestmont! Go here.you won't regret it! P.S My car is amazing as well! Best, Veronica

Overall great experience with Richard. Had scheduled an appointment and the car had disappeared (was borrowed by someone else) and he promptly messaged me to reschedule before I made the one hour drive to see the car. Furthermore, he went out of his way to get the car back the next day so I could ultimately test drive and purchase it. Good communication and customer service attitude.

You really don't know there's a shortage of something until you need it. I spent nearly 6 weeks in search of a Tucson that wasn't inflated thousands of dollars. Then I found Crestmont Hyundai. Everyone there is friendly and knowledgeable. Alex is the best. She's so cool, calm, and collected. She found a Tucson for me and walked me through all the steps of buying a car. I highly recommend Crestmont Hyundai. Any of the sales people can help you, but ask for Alex!

Chris and Ryan went above and beyond to make sure they were able to get me the deal my family needed. We were grateful that they found a way to make sure we got the vehicle we wanted in this crazy time. Would recommend checking out this dealer for you next car.we love our 2022 Santa Fe XRT!