Salvadore Chevrolet Buick Pontiac

Walked around the lot, drooling at the cars & trucks. Used vehicles prices are off the hook.

Last truck I would ever buy from Salvador. Nothing but problems. They will not stand behind your warranty, and sold me a 42,o oo LEMON. Avoid this dealership at all costs.

I brought my truck in twice because it was calling. They had their world class technician look at it both times and they could not find anything wrong with it. They charged me for an alignment even. I brought it to another Chevrolet dealership and they immediately notified me that one of my front calipers with sticking. I would not trust the service department with anything and I do not recommend you bring your vehicles there. There are much better service departments at other dealerships available.

They found out what was wrong with my car when the place that I bought the car from had NO idea what was wrong with it. GLEASONS auto in orange mass. Bad place to buy a car.

Service department is absolutely the worst. I've overlooked numerous problems, but I will no longer bring my vehicles to them. I have purchased a number of vehicles from them and yet their service dept is terrible, both Chevy and Dodge.

Although recent reviews have been negative, I visited the service department today. One of the only Chevy Service Centers open in Mass on Saturdays. For people who work 40 hours and no time off, this is a blessing. Rick was my service coordinator and he's also the person who scheduled my appointment last week. I was in and out in 1 hour. They did a thorough check of my vehicle and I can tell work was done because my cabin air filter smelled super fresh and the latch on my dashboard was tightened.

At Balise, they could not do that and they don't even know how to rotate a tire without causing more issues. Salvadore rotated my tires for 19.99. This was under 100$ and I come back for a diagnostic in few weeks. I recommend this dealer

The guys here atr amazing! I went in to have a recall on my Jeep Renegade and they had it done in no time at all! They went above and beyond by replacing the battery in my key fob, for free, without me asking! Such a nice gesture!

Bought another car from Salvadore. We are lucky to have a local new car dealership who does such an outstanding job. Always satisfied with sales experience and service. My wife and I were taken care of by Larry at the Chrysler Jeep who got us exactly what we wanted at a great price. Everyone at the dealership was attentive and easy to deal with. Thanks.

They sold me a duramax that had a cracked egr valve and it failed only 20 miles down the road after i bought it sent it back and was without a truck for a week. Refused a rental just bad business and shady people.

Great service, knowledgeable staff. Ordered parts were ready for pickup the next day. Genuine GM parts at comparable prices to the parts houses, so, why settle for aftermarket parts?! Got a killer deal on the Missus' new Charger, too!

Randy and Merle were great to work with. No pressure, honest people. I have bought many cars from Salvadore and have never had any problems. Highly recommend

I purchased my car used from Salvatore's. The gentleman selling my car to me was extremely nice and patient. I test drove several cars. After I picked up my car I have had nothing but problems. Only 2 weeks after buying my car the check engine light came on. I immediately brought it back 2 them where I was told it would cost $100 for them to run the diagnostic.

I left there and went to AutoZone where they rent to a diagnostic for free and found out it was my gas cover. About 4 months into owning my car it had a recall which they did fix after speaking with several employees and then speaking with the owner. The owner was very nice and did put me in a rental car for 4 weeks. I will never buy a car from them again because of the customer service I received after purchasing my car.

I've had two very different experiences here. Once was good. Today I'm still waiting over 2 hours for an oil change and inspection WITH an appointment. I'd say stay away if you're a busy person.

Although the sales person was friendly and professional. My wife and I got the vibe that he was playing games with us. we were very specific about what we were looking for in the price we want to pay and he kept trying to tell us all the reasons why we were getting the best price when we knew for a fact that we were not. We are not bad customers but we expect honesty and we expect the dealer will know when a customer is not messing around.

We found the same vehicle at a different dealership and they were willing to give us a significantly better price for both our trade in and the bottom line. I'm not saying that this is a bad dealership to visit but they definitely burn their Bridge with myself in my wife. So my advice is do your research and know the answers to your questions before you go there. And don't expect them to bend over backwards because they definitely do not seem overly motivated to move their product

Eric is always helpful and has great knowledge on the vehicals. I would recommend others to Salvadore Chevrolet in Gardner Mass

Most inept and incompetent service department ever experienced. Dodge garage was a complete mess. Looks more like a salvage yard than a repair shop. Every person that I mentioned too that I was going there told me I'd regret it and they were right.

Great crew over there. Best prices, service and selection I couldn't be happier with my experience at Salvadores. My family has been buying vehicles from them since 1994. With good reason. These guys really treat you individually like a family member and they take good care of their customers because they want you to be happy with your purchase and not just your first purchase but your second and so forth. Shout out to Rich in used sales and Merl in finance. Thanks guys

I have to say the entire team at Salvadore Chevy are amazing. I have coming to see them for the past 2 plus years for service on my vehicle. Sadly, my vehicle has seen better days, and while there for my latest servicing, some things were brought to my attention that I was not ready for. Financially or mentally. After going over all my options with the team, they were able to take my car as a trade for a newer model with less miles and everything worked out awesome. I bring my new car back to them for service and have told others about it here.

My son went in with the intention on buying a 2016 chevy pickup. He had a trade worth 22.5 they offered him 19. The truck was 30 he wanted 21 for his car and the truck for 28. Nope they didn't want to do it. He has a 800 credit score said how much he wanted the truck they said thier not moving on the truck being the end of the month one would think they would want to sell nope.

And they didn't have a title for the truck so why is it on the lot. They said he could wait 4-6 weeks for the title again why is it on the lot for sale. The salesman could care less if he sold it or not. Stay away from this dealership.

I've been to my share of dealerships over the years but my recent visit to Salvadore's was bizarre. First I call ahead saying what I'm looking for and they say come down, we have plenty of Colorados in stock. I get there and there are 3. So I get greeted by some young guy who didn't appear to have any clue as to what was going on and couldn't answer basic questions. Looking back, he maybe didn't even work there.

I don't know, all I know is that the place did nothing to earn my business and when my credit came back in the mid range they said there's nothing they could do. Most places will try to work with lenders or the leasing company, but they flat out refused. Maybe they were busy. Oh wait the place was empty so that's not it. Guess they just don't care for people who have below a 720 credit score.

Salvadore's staff is the best! They have great service & you can tell that they truly care about their customers.

During my initial visit Tuesday, i inform the service center rep i needed warranty work done. I handed the man some written specific mechanical issues. I also tried to explain the work needed beyond mechanical but, apparently I didn't or didn't elaborate as much as i have on the mechanical written issues from my visit at Midas. I asked the rep for the diagnostics cost, he couldn't provide it.

He just informed me, if its covered in warranty I will pay my deductible only. I informed the rep, I looked over my warranty and the diagnostics tests is not stated in it in which, is why I'm asking for a estimate. He could not provide it. I decided to schedule a diagnostics appointment for today 10/9/15. I verified my diagnostics appointment issues.

The rep stated he wasn't aware I will need a electrical diagnostics to doe to a security theft system issue light in my 08 Chevy cobalt LT, it wasn't expressed to him. So, I had to reschedule again. However, I called colonial west Chevrolet and, I expressed everything in best detail mechanically and electrically. The colonial west Chevy service rep provided some causes of my issues and, was able to give a mechanical and electric diagnostics cost.

I canceled my appointment with Salvador and scheduled with Colonial west Chevrolet. I have to agree with Derek. P, the service center isn't the best. My reason of 2 stars is because I couldn't get a diagnostics estimate in which, makes me feel they want to take advantage of me. I also gave the 2 stars because the place seemed organized and, the rep did conduct himself professionally.

As another reviewer said Sales was great. Extremely helpful without any pressure or tactics. Service on the other hand is HORRIBLE. My brakes failed while I was driving on the highway in my NEW 2013 Sonic, and they were the closest dealer I could get it to safely. They worked on it, but I could tell after I picked it up that it still wasn't right.

They went to the floor, but when the car accelerated, for some reason they became solid and unusable. Service rep argues "First you say they are soft, then you say they are hard, which is it". After getting them to go for a ride and do what I say to prove it, they kind of acknowledged there was Still a problem. it was fixed the 2nd attempt, but when I inspected the engine compartment the engine was covered in brake fluid. It's destructive, and I had to wipe it off the best I could.

At least I had brakes. A few weeks later. I don't drive many miles, so car had sat for a week. It had rained a few days back and when I went out, the car stunk like fish. Rain had leaked in on the passenger side and soaked the floor. I decide to give them another chance. I go back and find there's a bulletin to fix the leak problem I had.

So they work on it. I get it home and it rained within a few days. Yep. Wet floor. They took it back again, replaced a part and I get it back again. When I get home I notice a hole in my passenger seat. It was NOT there before. I don't know if it was swapped or damaged. Looked like a screw driver head pierced the seat. I went and complained. The manager agreed to replace it and ordered one.

I waited, and thought about it, but i REALLY lost trust in them and decided I couldn't afford to let them touch my car again. I cancelled the appointment and decided to go elsewhere. I'll pay the $108 for the seat myself. A few days later it rained. Guess what.

Sales department was great. Service not so much. Brand new 2011 Dodge Journey has been taken back numerous times over the past few years for a banging noise in the front end and they have yet to fix the noise. Replaced a bunch of parts but the noise is still there. Will never buy another Dodge.