Dillon Chevrolet

I just recently purchased my beautiful Suburban from McGovern of Greenfield. I worked directly with Zachary and Rashka. It was the most pleasant, stress free experience I've ever had purchasing a vehicle. Zach physically went out of his way to accommodate me on his day off. The purchasing process was the quickest, smoothest, easiest experience I've ever had.

It doesn't stop there, the follow up emails and txt's making sure everything is going great speaks volumes. They truly care about their customers and take pride in the vehicles they sell. They will forever have our business. I can't thank them enough. If you're considering making a purchase, I highly recommend this dealership! Sincerely - Danielle

Not very helpful. To many mistakes were made on paper work etc. Would have cost my mom a lot of extra money. Thank God I caught these mistakes. Paper work for motor vehicle was also not filled out correctly. Cost me and my mom a lot of grief and time. Never got any apologies for their mistakes. Be very careful when purchasing a vehicle there.

It's been a rough few months between the head gasket and my pedal position sensor breaking. But that guy Paul was an amazing guy who went above and beyond for me. And I'm super grateful for him and the rest of the staff there.

We recently had our vehicle serviced at McGovern of Greenfield. We were so pleased with the job done (we had a broken car charger - so thankful they were able to fix it!) and they also serviced our car. Customer service was above & beyond! Great place! Excellent experience!

Recently took my GMC Sierra for service and I have no complaints. Very quick service, very kind people. I would definitely recommend McGovern of Greenfield for service or to purchase a vehicle.

This year my vehicle needed service as it was running rough. Dillon has been our family choice for many years. This year it seems they have changed their aditude and refused to work on our vehicle. They Installed the new motor and we asked for service while under warranty. It got worse over time. We were told to take it to another dealership which we did at our cost. Turns out the tech who installed our motor never locked in the snaps that keep the injectors in place on the right side of the motor. 4 hours we had to pay for to check that everything was good to go.

The truck now runs great again. Shocked it took almost three years to create an issue but, it did. Dillon gave us many good years of service. Jay is the former owner and we understand he is staying on. I would hope customer service will be better. Note: We did have to get Chevrolet involved as it was under warranty when we started to complain. We also understand the dealer may have been overworked and understaffed as Jay said.

But 6 months with no truck is not acceptable. We were forced to purchase a new truck not knowing about what to do with this one. Only one dealer was willing to work on the engine that someone else installed. McGovern, I understand that our complaint effects you as the mark with GM will also be with you as I am told you had taken control when GM got involved in Dec.

By the way, I did not want to ever leave a review like this. But, as we left messages with no attempt to make things right. We did hear the rumor of ownership change. Just this week it was made public. Kinda explained our experience? Tom and the sales team have been fantastic over the years as well. I assume Tom will be retiring. We wish you luck.

I called the day ownership was new. Tried making a appointment for a simple relearn to Throttle position sensor and was told I'd need to leave it all day for a 15min job or else I could find someone else. I'm a Chevrolet Guy but I Won't be going here anymore after this.

Always have been treated with honesty, fairness, and respect. I sure hope the new owners treat their customers the same way!

Was very happy about the service received. The only thing missing was the proof of the radiator leaking. I wish they had shown me the old radiator so I could see it myself as I told them I had never see a leak on my clean concrete garage floor. Guess I just believed them, my fault. I should have asked.

Professional and thorough in their assessment of the damage to my vehicle. They did a good job at repairing that damage at a fair price. Peter, the body shop manager was honest and forthcoming in his assessment and price of repairs and his crew did well. I am completely satisfied. They even cleaned the inside of my truck! Did not expect that. Thanks for the quality of your work guys!