Long Automotive - Buick Pontiac GMC Hummer

Mastria dealerships do it right. Couldn't be happier with my service.

Alex Sierra at Mastria of Raynham was very knowledgeable about the Subaru I wanted and thus a wonderful buying experience purchasing a 2022 new car that surprisingly was on its way in from the dock and was delivered on the dot as promised a mere week and a half later. The quick process was stress free and pleasant. Alex was very thorough; knowledgeable; helpful & accommodating & friendly!

I received updates as promised with a No pressure transaction it was so easy as we were both on the same page and he was eager and thrilled to take in my car for trade as I was of purchasing a new vehicle.and importantly did not add on to the sticker as Other dealers do. Numbers calculated and an amicable transaction from start to finish. Alex Sierra set the bar across the board for a perfect customer experience.

From the moment I walked in I knew after walking into 2 other Subaru dealers what I wanted and the genuine sticker price and researched my kbb value; It could not have been more seamless pleasant experience which Alex Sierra exemplified from start to finish with confidence!

Working with Kelly Cronin was a great experience! I am very happy with my purchase and the service I received on Sunday. I recommend Mastria Auto Group!

Very nice dealership. I visit frequently to use the EV charger as well as to do business with the parts and service folks. They have a very laid back, relaxed environment. I have never felt pressured to buy anything from them, and they are always willing to answer questions or help out.

I had the best salesmen ever. Mike Y. was very polite, knowledgeable and listened to our needs. I wish all companies had a Mike Y.

Mike Y did an outstanding job. As we began to talk about what I was looking for he kept on calling me till I found a great car. 5 stars

Everyone was amazing. Friendly and caring. I will purchase all my vehicles moving forward from them.

Great service, work is always done fast and right. First class place

GMC has a very limited selection of trucks, and the vehicles Masteria has; have all been marked up thousands over MSRP. I am used to purchasing a vehicle with incentives on the past 20 vehicles I have purchased. I would say right now is the worst time to buy if you can help it. (Sadly I needed a truck now and have been forced to pay more) I am lucky to have gotten the truck I needed, but was not given any incentive to purchase here beyond the availability of the vehicle.

What I will says about Mastria is they're at least honest about why their price is so high and are straight shooters. Salesman Tyler Shay is polite, expedient, and knowledgeable of the products.

Please do not purchase a vehicle from this dealership or go there for service. I purchased a 2020 Volkswagen Passat from this dealership a little more than a month ago. The housing for the driver's side mirror cracked below the directional signal. It started about two weeks ago as a small hairline millimeter long crack. After two weeks, the crack is now about a centimeter in length and the clear plastic turn indicator fell into the mirror.

I took it to the service department this morning and expected it to be covered under warranty. Instead, they told me it would cost roughly $450 to replace the parts. There is no visible damage to any other part of the mirror and the interior of the housing directly below the turn indicator is the only place that cracked. I believe it is a manufacturing issue, but was told it may have been caused by someone walking past my mirror and brushing it with their hip.

I was also told by the general manger that plastics are not covered under warranty. (A large portion of the car is plastic) Either way, the mirror should not have cracked. I have included photographs of the mirror and it is clear that there is no external damage. I am frustrated that I purchased this car new recently and this dealership is unwilling to stand behind the vehicle. I implore everyone to go elsewhere for your Volkswagen purchases and service.

The sales team at mastria Subaru and the service department are one of the best group of people I have done business with they make you feel right at home.

I just bought my second Subaru from this dealership, through the years I have been with them they have been very good, to the point and friendly. Bruce was outstanding with his customer service skills.

My Daughter and I went last week to see a preowned car at Mazda Showroom. We were told upon entry they were short staffed but thanked us in advance for our understanding and patience. Well, we didn't wait at all. Diogo, our Sales person was excellent! The most we waited was about 25 minutes for the business manager, Riccardo to square up the paperwork! Wonderful customer service. No flash, No hard sell. We will be back again!