For more than twenty years, Duncan's Automotive has provided quality automotive service. Our ASE certified technicians are trained in the latest technologies and use state of the art diagnostic tools to keep our customers' cars and light trucks in peak running condition. Our three locations provide you the quality, convenient auto repair Citrus Heights, Lincoln and Roseville CA have trusted for over twenty years.Don't let your next smog inspection become a nightmare. Our Citrus Heights, Lincoln, and Roseville auto shops are all California Certified Smog Stations and have the experience to solve the toughest emissions problems.
Services
Once your request has been received, our service advisor will call you within the next business day to confirm your appointment. Duncan's Automotive respects your right to privacy. Your personal information is used only for booking your appointment and will not be given out to any other person or entity.
Duncan's Automotive offers an exciting working environment, four 10-hour workdays, aggressive pay, 401k, medical, dental, optical, paid vacations. Duncan's Automotive respects your right to privacy. Your personal information is used only for keeping a list of job applicants and will not be given out to any other person or entity.
Reviews (10)
Margaret Christina Genung-Slater-Houston
Jun 19, 2022
Kelsey Richards
May 21, 2022
Aaron Taylor
Apr 19, 2022
Zack Schmitz
Mar 20, 2022
Brandon Scholl
Feb 19, 2022
Susan Whitfield
Feb 11, 2022
Gregg Moore
Jan 14, 2022
Stacy Eaton
Dec 08, 2021
Update: I returned my vehicle to Duncan and they diagnosed the gurgling problem to a faulty fan. The problem has been fixed and they credited my initial $240 diagnostic fees toward the cost of labor to replace fan. They've always been very pleasant to deal with even after my nasty review. I will use them again. I had my car towed to Duncan bc they were AAA certified.
I called to make an appointment a week in advance. They are very busy. After my car was on the tow truck on it's way I called to confirm and give a little more detail of it's intermittent starting and overheating issues. I was then informed it would be $100+ for each diagnosis. Granted it wasn't 7AM, probably closer to 10AM. I was informed they wouldn't be able to look at it until the following evening, no problem.
When we spoke the next afternoon they had a long list of future repairs I was going to need, but the overheating was blamed on a cracked seal in the radiator cap and being low on coolant. They fixed those for $24 each. Car was overheating by the time I reached my next stop a mile at most away. I believe it had something to do with the electrical problem.
The starting issues were blamed on an aftermarket alarm system that came with the car, never worked. Suggested I take it to someone that installs stereos to have it removed. I paid my $266 and took it immediately to Pacific Audio. The next morning I was informed the only problem was a broken battery terminal cable. The 2 halves were barely making contact under the rubber insulation.
The alarm had nothing to do with it, however I had them remove it anyway. I was charged $50 and no further issues. I will be reporting Duncan to AAA and complaining that AAA had sold me a new battery 2 months prior when the same starting issue began and assured me they had checked starting system and it was definitely the battery. Having a new battery doesn't bother me, but not discovering the cable was bad does. I have never felt strongly against a service enough to write a negative review in my life. I love to write good reviews.
I called to make an appointment a week in advance. They are very busy. After my car was on the tow truck on it's way I called to confirm and give a little more detail of it's intermittent starting and overheating issues. I was then informed it would be $100+ for each diagnosis. Granted it wasn't 7AM, probably closer to 10AM. I was informed they wouldn't be able to look at it until the following evening, no problem.
When we spoke the next afternoon they had a long list of future repairs I was going to need, but the overheating was blamed on a cracked seal in the radiator cap and being low on coolant. They fixed those for $24 each. Car was overheating by the time I reached my next stop a mile at most away. I believe it had something to do with the electrical problem.
The starting issues were blamed on an aftermarket alarm system that came with the car, never worked. Suggested I take it to someone that installs stereos to have it removed. I paid my $266 and took it immediately to Pacific Audio. The next morning I was informed the only problem was a broken battery terminal cable. The 2 halves were barely making contact under the rubber insulation.
The alarm had nothing to do with it, however I had them remove it anyway. I was charged $50 and no further issues. I will be reporting Duncan to AAA and complaining that AAA had sold me a new battery 2 months prior when the same starting issue began and assured me they had checked starting system and it was definitely the battery. Having a new battery doesn't bother me, but not discovering the cable was bad does. I have never felt strongly against a service enough to write a negative review in my life. I love to write good reviews.
Jose Cervantes
Oct 25, 2021
Review is not for services performed, but service provided. I called towards the end of the day for a last minute smog. They were unable to accommodate since they didn't have a tech in, but she was more than willing but actually offered to call another place. She got back with their hours, and told me they price match. Who does this? This is absolutely superior service! Brittany is a rock star in customer service. Just a phone call has got my business, even if they weren't able to smog me today.
Stephen Richardson
Sep 22, 2021
I recently took my daughter's Honda Civic to have brake fluid flush and diagnose problem with the a/c that's not working. The service writers and mechanics are top notch. They quickly fixed everything and even put a loaner battery in the car until we can get another battery from the supplier under warranty. I highly recommend Duncan's Automotive for all you service needs!
