Janko Import Cars Repair/Sales

My 2015 Subaru Forester was making a strange noise. We took it to Janko Import Cars for a diagnosis. I wasn't sure they even worked on Subarus because that brand wasn't listed on the web site. The first thing John said was, " Subarus are good cars." I knew he was on my side right away. He accurately diagnosed the problem and fixed it before the day was over. The price was less than the estimate and the mechanic even showed us the broken part. We are customers for life!

Went in with BMW that was making noise, changed out three different parts and the problem is still there. When I went back to let them know that it's still making the same noise I was now quoted something new for the same problem. I was told that they are in business to make money, I found that to be very arrogant and not an honest business owner.

Excellent customer service and extremely knowledgeable about imports. The only place I trust to take care of my Subaru.

I had been in an accident and when I was looking for help getting my truck fixed, this company was super helpful!

I just moved to Raleigh a year ago and have gone to Janko for my second oil change. The staff is always generous and professional. I haven't made an appointment for either visit and was in and out within a matter of two hours. I had an oil change as well as a state inspection done. This will continuously be my go to for car maintenance.

Awesome staff. Took in my bmw for repairs/ engine work. Runs like new. At a great price as well. The only place you should take your import. 10/10

To give you the whole story, I changed the suspension on my BMW myself. I borrowed the tool from Advance to compress the spring and was not able to use the tool (I think because I had sports suspension it needed to be compressed more than usual). I literally drove around for hours looking for a shop that would assemble the front strut for me because I couldn't even out the old strut back on without compressing the spring. Bimmer performance center required the car to be there before they could install the springs (how does that make sense?).

I went to a shop that tried to compress it and flat out lied to me and said the machine couldn't go anymore (it was only halfway) and stated they didn't want to hurt themselves and couldn't stop saying how I should've just brought it to them before I took it off. They finally sent me away after wasting an hour of my time. I stopped by Janko Imports and they told me they could definitely try.

The tried tool after tool until they decided to use the same wall mounted machine the other place stopped using. They kept going until they were able to compress the spring enough to install. Overall they were able to complete a task nobody else I took it to could. I also paid a very fair rate as it did take a full hour to get this done. Thanks to the guys at Janko Imports for your hard work and I highly recommend bringing your vehicle to them.

Mr. Janko and his staff are professionall, fast, curious and give you the very best deal that they can. I love that give me a file of all work done on my car and they keep one. They will also tell me when I can find something cheaper. What a team I've been with since 2016 and I give them 10 Stars.

This was the worst service that I've ever received! I took my BMW X5 in to have the brake booster and water pump replaced. I was quoted $500 for just labor. The owner Jan made it clear that he was unhappy that I supplied my own parts. He said that's how he makes his money! Don't be mistaken by what some have called his years of knowledge. he's only trying to upsell you on work that you don't necessarily need.

We had several conversations after he looked over my car. He kept trying to tell me that I needed 2 new hoses, 2 new belts, a new battery, & that I needed a new brake pressure line instead of replacing the brake booster. All parts that he wanted to provide so that he could charge me. By the 3rd conversation which had gotten a little heated by that point I made it clear that I wasn't interested in the hoses or belts and that I only wanted him to replace the brake booster & water pump that I was quoted for and I would purchase my own battery.

When I arrived to pick up my car 2 days later he handed me a bill for $900 for the parts and labor that I never agreed to! He told me to return the brake booster that I provided & assured me that the car was running fine and the brakes would improve after driving. The car had NO brakes and I returned it only for him to tell me that I needed the brake booster replaced and he could provide the parts & labor. To be continued.

We have to give 2 huge thumbs up for Janko Import Cars - Auto Repair for being the most honest auto repair guys we have met. We have taken in our lemon of a vehicle into them over 4 times this year and they have cost efficiently fixed the problem in a timely manner. This final time they were honest enough to tell us repairing our vehicle may not even save it therefore losing themselves money but saving us from throwing thousands more dollars into our lemon. Highly recommend them to anyone anytime!

Honest, hard working family who looked after our vehicle that needed a lot of work. They keep us up to date, dealt with the warranty company and repaired the car all within a reasonable budget.

If you have an import car and need any type of work done take it here. They do everything from routine maintenance to full on race cars. They are the only people I let touch my subaru. Fair prices and they treat your car like its their own!