Starr Motors

Normally I write nice reviews but this time I can't help but share because I would hate for someone to get killed. The first time I took my grand Cherokee they didn't put oil in my SUV like they were suppose to. THE SECOND TIME THEY ALMOST KILLED MY HUSBAND B/C THEY DIDNT PUT THE RIM ON CORRECTLY. Then had the Audacity to get upset because he wanted the rim back and now denying him Service. ALL IM SAYING IS PLEASE PLEASE BE CAREFUL.You were WARNED

5 stars for Starr Motors! I had the absolute best experience buying my new Jeep. Glenn Ellis was fantastic and really went out of his way to for me while ensuring I had all of the information I asked about and he was so personable. There was no BS and I really appreciate the honesty and transparency, it made for a relaxing experience. They will always have my business! Thanks again Glenn and team!

I've always been well taken care of at Starr Motors. I had my tires rebalanced while on a trip out of state. The shop there kept the key for the locking lug nuts which made it pretty difficult (since new Ram trucks come with free spinning lock nuts) to get new tires when I got back to VB. I called Starr and Madison was very helpful and had me come straight out.

By the time I got to Suffolk the service dept was very busy but Lisa really made an effort to get me in and out quick. Big thanks to Lisa! Also thanks to Madison and the mechanics that squeezed me in.

I've purchased my last 2 Jeeps here and had a great experience both times. I guess I have a trend going on!

The most enjoyable experience! Devon was an excellent salesman. Showed me what I wanted to see without being pushy. All of the staff we interacted with was polite and friendly and all interested in helping. Even their mascot is friendly. It was so pleasant that we didn't even go anywhere else to look. Would buy from them again.

I have been servicing my truck at Starr Motors for many years. I have never thought that they install lift kits on trucks until I had a conversation with one of the mechanics while I was waiting for my truck to have an oil change done. I was referred to speak to Ryan and Seth. Both gentlemen explained in detail the process and the length of time to install the kit.

Once I was convinced to have it done, Ryan eventually did all the planning and scheduling for the installation, and Seth was the mechanic who installed the lift kit. I've had the truck for a few weeks now since the installation and the ride has greatly improved. Kudos goes to Ryan and Seth for the outstanding job. I would definitely continue to service my truck and as well as refer others to Starr Motors.

The experience was phenomenal! We have taken our van to the dealership that we bought it at brand new 3 times because we couldn't use the entertainment system. I called, made an appointment that wasn't months down the line and brought them our vehicle. With in two hours, we got a call that our system was never updated and there was a R&R update for the spark plugs and they reached into the door about the rattling.

One stop and they corrected all the issues we had with this 40,000$$ vehicle to where we could use it for what we were paying for not. Thank you guys At Starr Motors! Will definitely return

My experience from start to finish was fabulous. Danine, my sales rep, took excellent care of me. She listened to my needs and made sure all my questions were answered. The entire process was very smooth and honestly one of the best experiences I have had when purchasing a brand new vehicle. I would highly recommend this dealership and plan on referring everyone I know to them.

Always a great place to have your vehicle serviced! Usually pretty quick and informed me that my vehicle had a recall and offered to take care of it during the visit! Great de-brief on findings and recommendations. Highly recommend for Service!

I had the best car buying experience I ever have with Glenn Ellis at Starr Motors. Unable to find the truck I wanted on any lot around I came to Glenn and he ordered exactly what I wanted. He was very laid back and there was zero pressure. The truck came in a few weeks earlier than expected. When I went to pick it up I was in and out in an hour with no hassle or pressure to add extras. I highly recommend Glenn at Starr Motors.