Torrance Toyota

I really liked the service here. I had some issues with my vehicle and maya was my advisor she went above and beyond to make sure my issues were resolved and done in a timely matter. She was nothing but professional and very compassionate. So thankk you again i will definitely be back!

Exceptional customer service thank for servicing my RAV4 I look forward to service there at DCH Toyota of Torrance

Came in for my first time the other day and wasn't exactly sure how everything worked. Ended up being helped by Maya and she was the most helpful and made sure i had a great experience! Will be coming back to her for anything else i need.

Update on my experience at dch Toyota I've been trying to get proof of Jose saying he was crediting me back part of the money they ripped me off. But it's been 4 days more and sent me a email to a Karla in the office then I check on this Yelp review and same Karla that says she is there to talk to about my review the same Yelp response she post to all the negative and positive reviews people post and I've been trying to get her on phone for days now so I'm convinced they are all in khoots of scamming customers.the sales manager has admitted to me they did a 10 grand markup when first agreement was 4 grand but won't make good. Said he is going to make it right and admits my deal is all messed up. So please people go to any other Toyota dealer so you don't go thru what I did.

I Just purchased a Toyota Camry for 25k. i was there or about 3 hours. the financing manager did not let me see any numbers just told me i was signing for a warranty & i added on and gap insurance. i received no print out just a flash drive - I trusted them. jus got my laptop from work and seen they marked my price from 25k to 39k! with extras i did not know about or request. this is so ridiculous. i am planning on stopping by after work today to get this figured out BUYERS BEWARE! GET YOUR PRINTOUT. the whole time the finance manager was complaining abut too much paperwork and did not want to print anything out, THIS IS WHY!

Daniel the service department is awesome great attitude very friendly he was just doing his job now the service department in general is all messed up but Daniel was really awesome

We had an amazing experience with Philip Rivera. He has a wonderful, nice, friendly and positive personality and helps you with all he can. He always smiles and makes you comfortable and happy with your purchase or lease or anything you need there. He was so personable and helped us find the best deal for us. Phillip will remain our go to person with Toyota. I highly recommend DCH Toyota of Torrance as a dealer, and Phillip Rivera as a salesman!

Be HIGHLY aware of what you are getting yourselves into. I went in because I wanted to buy a Lexus that was available- I called the Sales guy the night before and told him what car to hold or what I was interested in. He told me the next morning that he was getting the car ready for me, when We got there the car was being detailed and washed ans was told someone already purchased it- but then showed cars that were more than double the price. NOW THIS IS WHERE YOU HAVE TO BE CAUTIOUS.

I got approved for financing so was able to look around the lot. I checked out maybe 9 or 10 cars, test drove 2. NOW. EVERY SINGLE TIME I LOOKED AT A CAR- THEY AUTOMATICALLY RAN MY INFO WITH THE CAR- MEANING, THE RAN IT AGAINST MY CREDIT. following. At the time of financing I asked the amount I was approved foe which would help me in knowing what car I wanted so I know what price to stay under.

He told me " OH; You are good. just pick the car you want" my credit score went down 135 points. Why you ask! THEY RAN MY CREDIT THROUGH DIFFERENT FINANCING COMPANIES 9 TIMES BEFORE ASKING ME- SO EVERY CAR I SAT IN- THEY RAN THE CAR THROUGH FINANCING! See attached images to further prove what they do without care. At this dealership for 8 hours and finally purchased a car at closing time.

The guy who helped me today seemed like kind of a dick to be honest lol. I caught him in multiple lies, and after asking questions, and his story fell apart lol He gave me a number (an out the door price).I asked him "Who do you need to speak too to get this number lower?" He then proceeded to dodge my question, and then finally say, "I'm not gonna".now tell me.why would ANYONE come to a dealership if the person selling the car isn't trying to come to a deal that's best for the customer?

The first time I went there Rico gasperin helped me out and he gave me all the information I needed on the cars I was interested in. He made the experience nice and helpful on looking at cars. If you guys are interested in looking at cars and getting information ask for Rico Gasperin! Finally when I was ready I went back to the dealer and Rico helped me out to close the deal and he was very helpful. I definitely recommend to check out the Toyota in Torrance dealership and ask for Rico! The people in there were friendly!

This dealer. very dissapoint. At first time, They promised value decent price. However, when i get there, they changed price and trying to take more money to me. lol. I feel Im very look like noobie when i arrive to here. When I trying to sign the paper. i saw price was little weired and Im very dissapointed and shooked. Because my promise price was 245 for 72 month but price was 279 for 72 month on the paper.

I asked about this to sales man and he said it's already been 1 month and price already got more higher. Actually It was even not 1 month. I showed to him txt msg with sales man date and time. but he keep saying and think more time and tell me. I just cancel to buy and got out from here. I was very mad and dissapointed. wasted time. For example - they said my car price 245 for 72 month but when i go there 279 for 72 month. before i go I gave all my credit information and they already checked and promised but when i get there. they tried get more price. (My credit and everything was great.) so, I decided to buy other dealer and they get me more decent price and other dealer keep save priomised decent price. Don't go here. very waste time and you will losing money.

Just purchased our 2022 Camry! Hudson was pretty awesome! Super helpful and knowledgeable. He really helped us get the best deal and genuinely wanted to help us find the perfect car and he did! Thank you so much Hudson!

I recently bought my 2022 Rav4 Hybrid from DCH Toyota and had an excellent experience with our sales person, Jennifer. She was kind, knowledgeable, personable, and in no way pushy or aggressive. She let us take our time making decisions and answered all of our many questions. I had to wait a bit for my car to arrive and when it finally did she went above and beyond to personally pick up the car and get it to me that very day.

She is by far the best car sales person I have ever dealt with. She made buying a car an overall pleasant experience. I highly recommend working with Jennifer if you find yourself at DCH!

We had a wonderful experience buying a brand new car from DCH Toyota in Torrance. Our salesman Eddie Flores worked hard to find us the perfect fit. We needed space for putting our vacation things in the car but good gas mileage around town. I can tell you that we are extremely pleased with our 2022 Toyota Camry. It's very comfortable and easy to handle.

The finance department was very organized and sensitive to our needs. Lyndon Bull made the process very easy and understandable. Finally, Eddie Flores cleaned the car for us and made sure that we understood how some of the amazing features worked. I highly recommend DCH Toyota in Torrance if you need to buy a car. We're happy customers!

I purchased a new, white Toyota Corolla Cross XLE on the 29th of April this year with Leonardo Solis at DCH Toyota of Torrance and he was very helpful and accommodating to my specific needs/situation and went over all options with me. Since the car was back ordered like most cars these days are, there was a wait but it wasn't long all things considered, and I was updated on logistics throughout that whole waiting period which was much appreciated.

Once the car arrived on the lot on the 12th of May, Leo graciously and with much knowledge walked me through all of the car's features and technology and provided a very thorough rundown of all its capabilities which I really loved. There was also a test drive, and any further questions I had, he helpfully answered. He made me confident in choosing DCH Toyota of Torrance to purchase my first new car at because of his competency and his prompt and diligent correspondence. Gianni Valencia is the amazing finance manager with the infectious smile who broke down all the maintenance costs and other costs into a very simple, digestible yet thorough manner all while having an authentic, sincere energy about him that made him feel more like my friend that solidified that I was making the right choice getting my amazing Corolla Cross with DCH Toyota.

Car buying is always a stressful thing, especially these days, but the great team at DCH Toyota of Torrance that included Leonardo Solis and Gianni Valencia helped me every step of the way to make sure I was satisfied and I'm definitely satisfied. If you're thinking about your next Toyota, I'd recommend DCH Toyota of Torrance.

They had a great car listed online and we were looking for a first car for my son. George Soliman came out and greeted us with a smile and was super friendly. He got us to the car immediately and got us driving. We were very happy with his service and he got the ball rolling for us to purchase the car. He explained everything and made it easy. They are a reputable dealership that's been here for years and George's attitude and friendliness showed us why.

I love my sales Alexis. She explained everything with patient and smile. She's not only sell you a car, she'll also help you to figure out all those financial things. I had a really good experience in DCH Toyota of Torrance with ALEXIS. She's definitely the best sales you would like to buy from her again!

I purchased a rav4 from Dch Torrance in July of last year. The sales person complained about their management while showing me the car. I agreed to buy the car. I was told while completing the loan application that the car would be filled with gas and washed. I complete the purchase. The car is brought up front for me and the salesman tells me that his manager had actually just told him that they wouldn't be able to fill the tank because they didn't really get a good price for the car! LOL SO THE CAR literally had less than a quarter tank of gas and the E light was on when I got in and the salesman just said "hey sorry about that man" I get an email from Dch Torrance about a month later saying that they'd like to welcome me back for a complimentary oil change, a free car wash and free Toyota welcome package.

I bring the car in. They change my oil, there is no car wash and there is no welcome package LOL. When I ask about the car wash and the welcome package that I received notice of in the email, I'm just told "oh we stopped doing that a long time ago". Apparently there are so many customers that Dch Toyota doesn't have to pay attention to any of the details for anything- I sure won't be returning here for any of my future business.

I saw a car online and Teresa V. Was helpful in getting my appointment done right away. I was connected with Anthony Lopez and he was personable and responsive! We went through with the buy and Im super happy with it.

Great service from my call to Will in the parts department to Daniel for overseeing what I needed to be done on my Prius. Thank you all for your excellent service. I will definitely be returning. Also, very nice facility.

We just bought the Honda Accord 2020. I walk in on Sunday 04/10/2022, we spoke to Sirag and he was very information and helpful. He explain everything you need with a very kind attitude and clear. With a few hours, we can drive the car out of dealer and so happy. Before going here, we lost our time at another dealer and what we got was unprofessional customer service, rude attitude and I couldn't buy or sell anything. If you don't want to waste time like me, come here with Sirag. I am for sure you won't be disapointed Highly recommend Sirag

I went into Toyota DCH, saw a 2016 Honda for 18k. When I left, I had purchased it for 25k. How did that happen you ask? Well James Taylor and his sales manager made me feel like I was getting a deal, because my credit score was only 750. I bought the car, and in my first oil change, I was told I have a significant oil leak, and should not have been sold this car. When asked to speak to a manager, no one replied. Worst experience ever!

Went here with my mom last Tuesday to buy mom and my dad a new car. Our sales rep Alexis was super sweet and determined to get us the car that we wanted. It took her and the manager few negotiating but it was done. With this pandemic still going on, there was no way, my monthly payment would be around $300. After negotiating for hours Alexis finally wrote on a piece a paper " I can not go any higher then $500" and she made me sign it and she took it to her manager and it was a done deal.

I got my mom a 2022 RAV4 hybrid. All the staffs were very friendly. I asked Alexis, what dch stood for, and she told me dch meant delivering customer happiness. lol. Guess, it makes sense. Now, the car is incoming from the manufacturer so it will take 3 weeks the latest, and 7-10daya the earliest.

I had such an experience looking for a car with Rico. He was more the welcoming and very helpful! I was going in today just to talk to someone about prices and stuff and I didn't think I'd come out with a car. I will most definitely recommend Rico to other people. I can't thank him enough for helping me.

I had a great experience checking out the 2022 Toyota Corolla SE Hatchback with Lawrence, he had answers for all of the questions I had and helped with evaluating my options. I also had a great experience financing the vehicle with Gianni and I cannot thank him enough for how much he helped with finding me a great deal. Everyone here is very welcoming and ready to help, I highly recommend this dealership!

I had the best experience at DCH Toyota with my recent 2022 Corolla Hybrid purchase. Amado, Leo, and Kareem had a great team approach to making sure my needs were met by finding me the best fit both financially and personally. Such a big purchase can be stressful but I was put at ease knowing they listened to what I was looking for and worked to make sure I was pleased with my decision. I highly recommend DCH Toyota! You will not be disappointed with the care you receive.

Went to test drive a Highlander Hybrid this weekend. Not looking to buy, just a weekend hobby of mine to test drive new car models as they come out. 0 star for the dealership management, 4 stars for the friendly, no-pressure sales staff. I am sure they are not complicit in what I'm about to warn the car-buying public -- the EGREGIOUS dealer markup as shown in the photo. Sure, car dealers have the right to price-gouge for supply chain disruptions, and consumers have the right to be warned.