Automotive Credit

I hated to even give this company the 1 star! this company is a JOKE! THEY WILL NOT GIVE YOU A BREAK AT ALL IF U WANT TO PAY OFF YOUR LOAN! The people there are RUDE! they already collected more tan $10,000 off of me in interest, tried to pay off completey my loan and they included the whole interest in the pay out! NO BREAK AT ALL! DO NOT GET A LOAN FROM THIS CRIME ORGANIZATION!

This company is terrible. Currently too upset to write a detailed review. If you feel down on your luck, just wait it out. 24% Interest rates, they remind me of a loan shark. Customer service sucks. All of the above. If your dealer uses them choose a different dealer!

GET OUT WHILE YOU CAN, , LITERALLY ANYONE ELSE WOULD BE BETTER! There's a darn good reason they only work with dealers and WILL NOT work the the general public (they won't even let you refinance with them if you have an account). I have well over $200,000 in accounts I manage for 3 households including 4 other car lenders. THIS IS THE WORST LOAN COMPANY I HAVE EVER EVEN HEARD OF ANYONE USING.

They will give you the run around, treat you like garbage and blatantly lie to you every other call and blame other departments. Honestly I could write a book about their disgusting, unprofessional, childish, bully behavior. Once the dust settles and they finish digging their own grave with errors and illegal practices we will be seeking restitution.

Disgusted! Do not ever try to deal with this company! Trying to charge me over $600 claiming don't have insurance when i do & they sent over the proof. There so mf money hungry it's ridiculous. Cannot wait until i pay off this dumb car and get a different one. Never again going through that car place or this loan company. ZERO STARS! Always rude!

Everything was fine until I had the car paid off. The following month after paying the car off I was charged the full car payment by auto pay, you would think that would get shut off once the account has been paid off. I had to sent a bank statement showing they took the extra payment though I'm sure they could easily see it on their end. after that I received a check for 11.20 when the bank statement I gave clearly shown I was charged 265.00, at this point I just want to be done with this company, which I'm sure is their hope.

How many other people have had additional money stolen and may not have even realized because the auto payments just keep going? When I called the following month it was still set up to charge me. How long would that have went on if I hadn't caught it? Makes you wonder

-0 stars if that's possible. When I went in to buy a car, they told me this would be my bank that I'm financing through. Little to my knowledge did I know I was gonna be jumping through hoops to get my money back. I bought a brand new car in November for my birthday having traded it in. They told me they were gonna pay off the remaining loan to the car I had prior. Months later they are still taking money from me from my account.

I have told them countless times to take me off automatic payments so I won't be charged for a car I don't have. Every person I have talked to has been of no help. First by telling me it's a "personal problem that they can't fix" to giving me the wrong email after I had her confirm it at least a dozen times. Worthless company for sure. Nobody seems to understand perfect English.

I was only with this company for 5 months before paying the vehicle off, even though it was a 60 month loan (paid off early, never a late payment) and they were the most unprofessional people I have ever met. Paid off my vehicle charged me a monthly payment and withdrew it straight from my account and now I'm still jumping through hoops trying to get back money that they literally stole from me for a paid off car!

The people who work for this company are so quick to get rude with you the customer. Tried to make a payment today and got hung up on once and i hung up on person once. The employees have no common sense whatsoever. They are more concerned with your info then your payment. Who would call a company to make a payment on someone elses car? Will defenitely be refinancing and moving to a better company

I have been making my payments on time every single month, they send me a paper saying I'm 3 months late when I have receipts saying I made my payments. They are more concerned asking you all these questions every time you call rather than fixing the problem. Now my account is still showing wrong information. They said they gave me the wrong account number but I don't see how that's possible if my other payments went through. I just don't want to be associated anymore with them at all.

Zero star. Out of nowhere I started receiving text notifications on my phone about payments made. I did not have an account with this company. I called twice to have my number removed from the account (don't know whose account it was) and explained that it was probably due to a human error/typo. The first person assured me that he deleted my number from the account. 4 days later, I received another text message on a payment made to that account. Called again, "Larry on the recorded line" was extremely rude. He was getting upset at me for asking him to triple check to make sure my number is completely removed.