Brian Harris BMW Mini

I purchased a vehicle from this dealership a month ago and was told its mileage was at 80,000 miles. A month later a check engine light came on and I had it scanned and it told me my mileage is at 123,000 miles. The gauge cluster is clearly swapped out.

Tricia was cordial, she greeted me at the door, she has outstanding customer service skills. What a waste of talent, she needs to be promoted into upper management.

After posting a 1 star for my experience, I was emailed by the general manager to "talk" about my experience. I emailed him on Tuesday. Today is Saturday. Still no response. He must be busy responding to all the other unhappy customers. 1 year later, no change. Still no response from dealership. Terrible experience. I may go to Mississippi for my next one.

Another great experience at Brian Harris. Allyson and the team over there are amazing! Great service, no fighting. just great customer service.

Always a very nice Service experience. Rick is always very helpful and sweet! Love the upscale environment of the dealership its self.

Great experience from sales to service. Beautiful facility that is state of the art.

Brought my 07 335i here for the recall parts to be changed. because who needs their car set a blaze? Everything went well, they took my car on a Monday, gave me a courtesy vehicle which was a brand new X5. That was nice. Then I picked up my vehicle after work at about 5pm on Wednesday. While driving away in my car I realized that the buttons on my steering wheel were not in the same settings. Whatever.

I can fix that. Probably disconnected my battery to switch that steering airbag and f***ed around with my programing. Well, got home and locked my car out of habit. Went to go somewhere a couple hours later and couldn't unlock the driver's side door. It wouldn't unlock. Not even from the inside handle. I had just changed the actuators on the driver's side a few months back.

They showed no signs of wear prior to this day. Called Brian Harris BMW the next day to ask what they did to my vehicle. Of course they didn't do anything to it and it must be because my car "has a lot of miles on it." even though it's in pristine condition.

They have some great deals on the new BMW X3 going on right now on both 2018 and 2019 year models, if you're in the market you need to check them out

Neil Coll the sales person is very professional, knowledgeable, friendly, and patient. Neil was a great help, very nice guy, truthful, honest! What a great experience my wife and I had. We purchased here and will again. Thanks Neil for a great car buying experience! Buyers ask for Neil!

Out of all the BMW dealerships I have visited this is hands-down the best one. And the Geniuses over there know exactly what they're talking about, and they know how to drive.