Big Island Used Cars

I love my new car! These guys really put the family in their family business. They were so friendly and welcoming. Brandon was very helpful and I didn't feel pressured at all. He really took the time to explain the features of the vehicles I was interested in. He was so knowledgeable and helpful throughout the whole transaction. I will definitely look here first for any future needs. I highly recommend BIUC!

We were looking for truck to fit the needs of our Agricultural non profit programs and found the perfect truck! Friendly staff and very knowledgeable. Mahalo for the test drive, the features of the vehicle, honesty, and affordable for our needs. I will definitely look to you in the future for my business and Ohana.

I couldn't have dreamed of a more seamless car buying process! this company is family run and I wish they would adopt me they were so sweet and kind and went above and beyond in every way possible! they helped me secure the exact price point I was comfortable with on my dream car and I am so grateful! I am new to town and they even hooked me up with recommendations for a vet, groomer, etc - I love this family so much! don't shop for a car anywhere else on the big island!

BIG ISLAND USED CARS HAVE THE BEST SERVICE EVER! Their fast, helpful and make you feel so welcomed. I recommend everyone to check them out! My son got his truck from them and I told myself if I needed another car, I wouldn't look anywhere else but Big Island Used Cars. Brandon is the "Man." Mahalo to you and your family!

Bought a nice truck from Big Island Used Cars, 4-18-22. Salesman Brandon was efficient, friendly, knowledgeable, and worked with my bank to get me a good deal. BIUC made my day, and my work, much easier than I anticipated.

It's been about a month since I purchased my first vehicle and I am so happy with the choice I made in going with Big Island Used Cars, let's start off with how amazing it is that this is a family owned business because who doesn't love supporting the community we have. I wanted to share my easy, and stress free experience I had here this was my first time ever purchasing a vehicle off a lot I was worried and didn't really know where to start or how to make sure things were ok on the car, but before all of that I initially filled out In inquiry on the website and filled out everything that was needed and spoke with Katherine the next day I let her that it was my first time and I saw a car on their inventory list that I was interested in, she explained that the car was on its way from Oahu and when it got here they would contact me to proceed with the process, I can't remember if it was a couple days after talking to Katherine or that same day but I got a call from Brandon explaining that they needed to look over the car coming in to make sure it was safe and operational to sell at all, but he said if it wasn't he was more then happy to help me look for something that worked for me and my family, a week or so went by and the car was in, looked over and ready to go I got the ok from Brandon and the next day I was on the lot ready to go, everything at the lot was quick and easy beyond anything I was expecting when buying my first car I was expecting a lot of head stress but it was far from it now my family and I have a beautiful full functioning 2012 Ford Escape just so thankful for all the help and for making this experience far from a stressful one. Thank you Brandon and Ohana for getting my family and I in a amazing vehicle. Highly recommend Big Island used cars for anyone looking for a car you won't regret it.

Big Island Used Cars is a great family owned business to support! It took months of trying with larger dealerships and even private sellers to get a car. Stoked to have gotten mine here! They are kind, honest, and work hard to get you into one that's right for you. The only thing that I was bummed out on was the detailing of my car. It was a family car prior to me purchasing it and still had some small things under the seats, most likely from little kids. But, I should have also checked prior to taking it off the lot because they most likely would have detailed it to my liking!

It also might have just been because I was in a pinch to get my car and start work. They really are good people. Other than the detail bummer, they were patient, accommodating, and helpful. I would recommend this place to anyone! Quality cars and quality people.

I want to just give Brandon and the entire family over at BIUCs a big Mahalo for getting me and my wife into an affordable SUV for us and our kids. Look up Ohana in a dictionary and their picture will be in there. I love their small family atmosphere and the way they conduct themselves both professionally and as a family owned business. Meet them half way and the rest of the grunt work will be taken care of on their end.

I enjoyed how we didn't feel pressured into adding GAP insurance and the warranty they offered (we went with it anyways because you never know nowadays). Brandon explained everything to us without pushing that "salesman" first trait on us. You felt like talking to a real person. He went out of his way to ensure we got what fit our budget and our small family.

They will work with you and listen to your car needs based on credit, vehicle availability and down payment. Thanks again Brandon and family! Much blessings and looking forward to continuing doing business with you guys! What are you guys waiting for? Head on over and experience car buying the way it should be: Easy and Stress Free! E & S

Best used car dealership experience I've had by far! I inquired online of 3 different car dealerships and Big Island immediately reached out to me. The other 2 dealerships called but sounded half interested, one of them said he was going to call me back but never did. Don & Brandon were absolutely professional! Exactly the honest qualities of a father-son example missing today.

As having a Sales Professional career myself, the way these folks conducted themselves inspires me to be better in how I treat people. Brandon was totally attentive to my needs and also listened to my hour long education of where I am originally from. Long story short: Their family values along with their Aloha Spirit exposes the need for 10 star reviews. I will definitely recommend this used car dealership over anybody. They put to shame lots of "sales people" who've been doing it for 2-3 decades. Awesome people!

Unhelpful! Won't even get off their butts to assist you when you go onto lot. Vehicles look a lot worse in person compared to photo's on site.

This family owned car business offers great service and has cars at very reasonable prices. I bought a used Lexus and it works great. They aren't open on Saturday and Sunday and that is a testament to their focus on their family life, not just chasing after dollars. Highly recommend going here if you need a car.

Very honest people. Wonderful family owned business. The process was smooth and the vehicle we bought is really solid. Come check these guys out they will take care of you! Thank you

I live in Kona & traveled to Hilo to see if I may find a great used car deal there. I initially visited their dealer to see & test drive a car that I was potentially interested in from their online inventory, which was super helpful. He educated me on what to look for when buying a used car, which is unheard of from typical used car dealers. He knew that I wasn't as knowledgeable/experienced about used cars shopping, compared to an auto mechanic, dealer or enthusiast.

He was honest & unbiased about everything - which is also rare in car sales. I ended up going for a better car that I saw & test drove from their lot. It took us over 3 days to negotiate a deal with a local credit union & he stayed patient, helpful, honest, understanding & committed to the very end. Brandon went above & beyond for me from beginning to end.

I also appreciate his honesty & integrity at what he does. I cannot say enough positive things about him & their wonderful family-owned business. Go there! I highly recommend them to anyone looking to buy a used car. Hands down, one of the best car shopping experiences ever.

Couldn't be worse anywhere on the planet. The ugly old short man is the picture you'd see in the dictionary of a snake oil used car salesman and so is the facility. The boy had such better charm and told me he'd accept a deal and I drove two hours there to be verbally abused by the old man. They then totally lied to the police about the whole thing. They'll NEVER survive the current crisis.

Just wanted to stop by to say thank you to Brandon and Michelle for being so accommodating and amazing! I put in a request online Wednesday night for a vehicle and was contacted by Thursday morning about my claim. It is now Friday and I left with a Toyota Corolla that fits by budget and needs to the fullest. I needed a car ASAP and because they are going to be closed Dec 21-Jan 2, they were fast and efficient to find a vehicle to fit my needs. Thank you for being amazing and I HIGHLY RECOMMEND this dealership for anyone interested in buying a used car.

5 Stars are not enough for this Family Run Business. They are Heaven Sent. Truly here to help the people. I recommend everyone to See Brandon & Katherine Perea and the rest of there Ohana for all your Vehicle needs. I sent them a message, gave them my situation, within 48 hours they had me qualified for financing and 5-8 vehicles ready for me to choose from within my budget and my needs.

He put me in a perfect car.that I did not even think would of been an option for me. But Brandon knew best. They also make sure you are taken cared of after the sale with an awesome warranty plan and Gap Insurance built into my pricing. I am way over satisfied with their customer service and products. They have the utmost compassion and are genuine people that care from the heart. You can feel that they care about each of their customer and its was not about just making the sale. THANK YOU SO MUCH & I PRAY GOD CONTINUES TO BLESS YOU AND YOIR FAMILY!

Per recommendation from my in-laws, my husband and I checked out this dealership knowing that we were definitely going to get a new-used car! As you go to the lot with all the inventory, you'll pass the office. Someone will come out through the back to make sure you were dealt with and thankfully, Brandon was happy to help. He was tremendous help from the start as we didn't have many specifics on what we wanted from the start. However, under 10k was our ideal price for financing.

With our circumstances, he took all the hiccups that came along the way and made sure we could get a decent car that was spacious and good on gas. Brandon always kept in communication with us and was not too pushy like other salesman in this industry. We came back the next day to go home with our '04 Toyota Camry. Our trade-in really helped with down payment as well and got our monthly payments down a bit which was in line with what we could afford.

Though I gotta say that we scored! The camry was so low on mileage, only 30k! There were some minor scrapes and dings, nonetheless we love our car and would definitely recommend this dealership. They're family owned and operated, so the atmosphere is quite telling of the experience you will have with this dealership! Loved it here and we will definitely be back when we need that second car!

I love my experience with big island used cars! Everyone was very nice and helped us with every step which helped a lot, I absolutely loved the work vibe and how they made us feel very comfortable. I appreciate everything that was done and provided for my family and myself. Love my 2014 Honda Accord! Mahalo everyone at big island used cars for setting me up with the best car ever!

My husband and I had a wonderful experience with Brandon and his mom. They were both so happy to answer our car questions and show us what they had on their lot. We went to the other new lots in Hilo but didn't find anything. We went back to Big Island Used Cars to see if Brandon had any new arrivals and sure enough this amazing team found a great car for us. Mahalo for making it a pleasant experience!

I've bought 4 cars from this place over the past 10 years. This is a family owned business and they are for real. They are courteous and helpful. The last time I bought a car one year ago, I tried 4 other car lots in town, it was ridiculous! No help whatsoever so I just waited untiI I found my SUV at Big Island Cars. I had my vehicle the same day.

All the cars I bought from these folks have been very well maintained and were in perfect working order. See Brandon he's awesome. Want a car but don't know who you can trust? Look no further, big island cars will treat you right. guaranteed!

I did not buy a car from Big Island Used Cars (yet, haha!), but I stopped here once to check out a car that I was on the lot that I was interested in. From the time I stepped on the lot, Brandon was very helpful and. He presents exceptional customer service and makes you feel comfortable while shopping for a car - he definitely shatters the negative stereotypes often associated with car salespersons.

If you're looking for a used car in Hilo, I encourage you to check them out. Their website is also very helpful, it's kept updated with a lot of photos and information on each vehicle in their inventory. A great local family-owned business in Hilo, Big Island Used Cars makes shopping for a used car a positive experience. Mahalo!

We were taken care of the moment we applied to the moment we signed for the car. Brandon is a great salesman! I really felt he was going the extra mile to give us the customer service. He made sure we understood everything we were signing and made sure we knew he was there to answer any of our questions and concerns. It really took the ease off being first time buyers.

He even gave us recommendations on what to do with our old car. From I learned they have been a family owned business for more than 10 years now. I really felt the aloha! My husband and I are very happy with the service and very happy we got the car we wanted. Was able to take it the next day! If you're looking for a vehicle, I totally recommend Big Island Cars!

When my parents retired in Hilo they needed a car. We were fortunate enough to find Big Island Used Cars where we found a great car for my parents. Big Island Used Cars is a local family business and all their cars have a warranty, which gave me an added level of comfort. My parents are very happy with their car and I am forever grateful to Don, Michelle and Brandon for all their help, we always felt we were in good hands and we will definitely be back for all our future cars!

I must admit, I always dread buying cars. When dealing with Big Island, it was a very different experience. They were honest and extremely knowledgable, giving me the very best recommendations. I ultimately bought a used Lexus. Thank you Brandon and Don. You've earned my trust and recommendation!

This is an outstanding family owned business. They are honest, very hard-working, and really know their cars. They try hard to keep good inventory, and really went above and beyond for me and my husband. It's very refreshing to see a family with good ethics that works hard and tries to give the best deals with good customer service that can actually make a living and seem to enjoy what they do! Add to that they are very nice people with a strong sense of ohana. Thank you again for the Accord, we love it.

I had visited this used car dealership on my own on a Sunday when they were closed and looked over their inventory. I was surprised that the vast majority of their cars were in "good" to "excellent" condition. The make, model, year, VIN# and asking price were displayed on each of the vehicles. (not all dealers do this) I found several I liked. Took down the information, went home, did my research and chose one car I wanted to make an offer on.

I went down to Big Island Used Cars the following Thurs. and seen a sales person, Ivan. He and I went over the car. He answered all my questions. I did not feel pressured at all. I got the mileage from the car and went back home to do more research. I returned the following Sat. and made an offer on the car. After a few minutes of negotiating with the owner of the business, Don Perea.

I walked out of the dealership with a very clean, 2005 Pontiac Sunfire 2DR coupe. Excellent interior, low mileage at a very fair price. I've been to all the dealerships that sell used cars. This dealership along with Honda, (although they have very limited selection) are the only two places where the used cars were worth buying. I'd definitely buy another car from them. (actually I have my eye on a 1995 Buick Century they have)