Kihei Rent-A-Car

We didn't rent a car until we got here, we got the recommendation from the front desk about this place. We couldn't recommend this place more already, they are unbelievably nice, their options are great and suitable for anything from a sedan to 4x4's. And the best of all are their prices, without to mention they take you to the airport if you need the shuttle complementary. We are very satisfied

Super friendly and very accommodating to whatever your needs might be. They also have the best prices in the area so you can't go wrong. I did thorough research and this place was the best price. Quality cars too - a little older than average.

Kihei Rent A Car is super awesome to book through.our experience was outstanding! They kept in contact with me to ensure that their pick up for our group of 9, was current with our flight coming into Maui especially since the airline had made several updates. While waiting for the paperwork to be completed, they also gave our 3 young grandchildren ( 4, and two 3 year old's) tattoos which was not expected and put a smile on their faces.

What really impressed us the most, was at the airport getting ready to head back to the mainland, I locked the car as told to but forget my phone! A quick call to their emergency line which Matt answered and said he would be there in 30 minutes. Matt came sooner than he reported which made enabled us to be able to board our plane (last passengers).I wanted to tip Matt for his time in helping us out and he declined the tip and said that he was just happy that we gave them our business and that we were happy with their service.

The prices are the best on the island and the service was friendly. We had the worst car of their fleet and it was still pretty nice. The car had quite a few scratches and dents which was nice because I knew the company wasn't going to be upset if a random rock hit the car.

We rented a car from them last minute. We were not going to get a car and then decided at the last minute to go ahead and rent a car and we are so glad we did. This company was awesome and had great prices! They picked us up and brought us back to the airport which was super easy. The drivers were both very friendly and nice to talk to. We highly recommend them if you need a car on Maui. Thank you!

This is really the only place you should rent a car from if you're going to go down the road to Hana. These Nissan Sentras they rent rip through the twists and turns of the mountain like a go-kart with ease. Super fuel efficient too! The staff are really nice and are very helpful! Pro Tip: They have a shuttle that can pick you up from the airport. When you're leaving, you can ask for instructions on how to just leave the car at the airport. Highly recommend!

5-stars: Service and Price 2-stars: Cleanliness ---- Awesome awesome service! We stayed 6 minutes away so choosing them was a no-brainer. Picked us up from the airport and took us back. Friendly staff, patient with tourists and willing to share local recommendations. Got a 2018-ish Nissan Sentra and it was exactly like the one we have at home, so it was perfect for us.

The price is exceptional! No issues with the car - we did regular city/surface street driving, no volcanoes or hills, and it was a breeze. AC was cold and strong. Giving 4 out of 5 stars only for cleanliness inside. I don't need a new pristine car by ANY stretch of the imagination, we don't even care about sand, we just would've liked something **clean**.

We wiped down the car before pulling away and the wipes we used to *scrub* (a wipe didn't do) the steering wheel, seatbelts and basic high-touch areas came out completely black. This wasn't a few days or weeks of not cleaning, but a few months. Especially with Covid alive and well, I was disappointed with the cleanliness and nervous to breathe in the AC air.

It takes very little labor to do a quick wipe and vacuum in between guests - even at a local gas station car wash. Hire a teenager from the neighborhood or charge folks a cleaning fee or something. I'd happily pay a $30 fee to feel safe touching the seatbelt.

Friendly, effecient and an excellent way to save money on car rental expense. If you are satisfied with driving a used base model import that won't wow your condo neighbors, this is the place to go. Airport pickup and shuttle back is convenient. We rented for 3+ weeks and will use them again.

Straightforward and convenient rental process-from reservations to paperwork and shuttle and return! Overall just love the no-BS no-hidden fees and friendly way they do business. Cost less than HALF of what I'd have to pay at Budget Avis Dollar etc. Made a reservation on their website for a 2018 Sentra and was confirmed within an hour or so with no upfront payments or deposit needed. Pick-up process was very smooth; their shuttle picked me up at OGG and they came on-time for me even though I was the only passenger they were picking up. Got a private ride! Check-in and paperwork was minimal, took less than 10 minutes to get the car.

They really hooked me up with a rare and stylish midnight edition of the Sentra! I think it's the only one they have so you'll have to book a 2018 car to have a chance to get it. Return process also had no issues at all. Would highly recommend renting from this place!

No words can describe how awesome our experience was with them. The shuttle was early to pick us up from the airport, picking up the car was very quick and easy and the staff was absolutely incredible. The shuttle drivers were so informational and very friendly. Each interaction with them was very very pleasant. We filled the gas tank a bit more than what we had started with and they wrote us an I owe you for next time. I highly highly recommend!

Excellent service. Get the discounted cars to look more like a local. Ours was perfect for all of our adventures.

Very nice local family run however customer safety is not a concern. Last year we were rented a car with a thin tire. Had a flat on a busy highway in the dark. This time we had to exchange car because it veered to one side and brake was metal on metal/ loud Cars need to be driven before being given to a customer LIABILITY

Do not rent from Kihei Rent a Car! The Big guys Hertz, Avis Etc. are Gouging you on prices, however they do it up front. Kihei's own policy states if you rent "5 days or more pickup is free, less than 5 days a pickup fee is charged". Nowhere does it state that you cannot rent for less than 5 days. Once you start your reservation you are told it is a week minimum (not 5 days, a week 7 days). again, this information is withheld until you are way into the process. Use Turo. honest, up front and better cars.

We saved a lot of money by renting here. Shuttle was easy and with no long lines like we have sometime experienced at rental counters, it didn't feel like the process took any longer despite having to pick up off airport. Every person we interacted with was very friendly. Car was older with dings here and there, but drove fine.

These folks have the best customer service and the best deals on Maui for car rentals! Had a service issue and they replaced the car, No Questions Asked! Fantastic! Will you them again!

AMAZING customer service! Everyone we interacted with was so so understanding and nice in light of the many issues and delays getting to and from Maui. There is a convenient shuttle to and from the airport. The car wasn't all bells and whistles but it got us around the island reliably. They were recommended to me by my cousin and I would happily recommend them to anyone traveling to Maui who doesn't want to overpay for a rental car. Thank you to everyone there for making our experience there so pleasurable!

We went to Maui for 9 days. Car rentals were so high and we were staying in Kihei within walking distance for us so we decided to get a car for 5 days only. But on the first day there our host gave us the name of a good car Rental, Kihei Rent-A-Car. We got our car thru them for eight days and paid half the price we would have paid for 5 days. Everyone at the rental place was amazingly friendly and accommodating. We only have great things to say about this Family company. Thanks for making our trip more affordable! We'll see you again. Mahalo!

Always a great place to deal with. Would definitely recommend it. This is the 3rd time renting a vehicle.

Kihei Rent a Car experience falls short. We started off by being late on picking up took over an hour to arrive to the airport. Car was older and look like it went through the ringer. Then we missed the transporting van to the airport. They provided no solution other then the next transportation leaves at 11am. The lady at the desk looked at me saying it's not my fault that you missed your transportation. Had to pay $50 for an Uber to not miss our flight. I can't believe they wouldn't call to follow up with their customers if they are running late.

Amazing staff. We has a small issue with our first car and were quickly given a newer model at no extra expense. Ryan and the rest of the staff made the experience great. Prices were a fraction of the airport.

Easy to do business with them! They are fast to respond and very reliable which is great when rental cars have low availability. Their prices were reasonable compared to the other rental outfits in town.

The van we rented was older, but in great condition. The costs for a van from the major car rental companies were significantly higher, even if they even had a van available! The shuttle pick up and drop off worked well for us. The staff was helpful and very friendly. I would recommend renting your car/van from them.

Great experience here. Cars are not brand new which is perfect for us. Cheaper than the big rental companies and the cars are less conspicuous, we didn't run into any issues. I like their shuttle to and from the airport, though the hours are limited so make sure you arrive during the day. If your flight lands super late or super early then this might not be a good fit for you.

Their location is in central Kihei too which is nice. If you were planning on going to Costco or something right after arriving, their location is a bit far from that but still not more than 45 min max.

Very solid company to do business with. Easy check-in process, attentive employees, reliable car, and even a CD mix to jam out to, what more could you possibly want out of a rental car company? Great value, highly recommend avoiding the big name rental companies and going local instead!

Aloha, Fast and efficient pick up from the airport, knowledgeable driver gave us a tour and a history rundown on the island. Welcoming and friendly staff, fast and helpful. Appreciate your service, looking to rent with you again and recommend your company to our family and friends. Mahalo

Never had a bad experience when renting with them. I like renting with them for the more local look. All the cars I've rented have had air conditioning. The staff is always friendly. We had a pickup and drop off at the airport. Definitely recommend.

This was exactly what we needed in a rental car experience - very fast, efficient, and no-BS approach. They also had a shuttle service that was easy to/from the airport. I'd recommend them before you try to grab something from the airport. You'll be pleasantly surprised.

They are the best! Have rented cars from them at least 4 or 5 times and have always been extremely satisfied. SO much easier and stress-free than renting at the airport! Very nice people, shuttle service to/from airport, great prices. Many of the cars are a bit older and may have a dent or two, but if you just need a reliable car to get you around the island and would like terrific customer service - this is the place for you.

We got a small older Nissan, we had it for two weeks. It was perfect. Ran smooth, AC worked great, great on gas, got us from a to b. Definitely recommend this place and next time we come back, goin straight to Kihei car rental. Thank you! Oh and they also picked us up from and to the airport.

*COVID Update* They are open 9AM-5PM, but they will schedule people on call for shuttles that run after hours. Masks are required indoors. They have hand sanitizer. They didn't check temperatures. No bathroom. The prices here are way more affordable than the car rental companies at the airport! Here's the main reason: the owner gets used cars and then rents them out.

The cars will have normal wear and tear, and in our case, an old engine!? Keep reading. Our group really needed a mini-van, but they kept insisting that they could not give that to us. We were forced to rent two small cars instead of one big car. [The rental cars are an issue in the HI islands this year.] During our trip, the 2015 Nissan Sentra check engine light turned on while we were driving the Road to Hana, so obviously my group freaked out.

We called them as soon as we had service, and they told us to drop by next morning. In the morning, we made the trip out to their office (mind you, this was out of our way and in the middle of our plans). Two people told us the light was completely fine. They were going to turn off the light and send us back with the same car. We really didn't feel safe because we didn't want to get stuck in Hana with a car situation!

The guy (not the lady) was able to accommodate our request, and I'm really glad they worked with us. I'm here at home now writing this review because I made it back in one piece. This was a super risky situation, but I guess we did save hundreds of dollars by going with this company. Not only that, their office was close to our stay in Kihei, and they charged $30 for airport shuttle, which runs every hour on the hour between 8 AM to about 10 PM. We did have to wait 40 minutes for the shuttle to pick us up upon arrival at OGG airport.

Thanks to the insane prices for the big chain rental car outfits and the utter shortage of rental cars, I ended up at Kihei Rental Car again after almost 9 years. This time we ended up with a 2014 Sentra. Our Sentra had 85k hard Hawaiian rental miles and the CVT transmission acted a little confused at times but in all fairness CVTs are weird gearboxes.

Everything worked as it should and most importantly we faded into the scenery of island traffic; wouldn't happen with a Mustang/Camaro or a brand new Jeep which just scream mainland tourist. Airport pickup was quick as well - Mat grabbed us and booked it down to Kihei and had us in our Sentra less than 45 minutes after our flight landed. Mahalo Kihei Rent a Car.next time we'll be back for a 4x4.

We arrived to the Kahului airport, and called Kihei Rent a Car to notify them we arrived. Within 15 minutes, we got our bags, and was greeted by the friendly shuttle van driver. She helped load our bags, and gave us the scoop on her favorite food spots. So happy to rent our car through them! While other car rentals are hiking up their prices with the car shortage amidstCOVID, this local business has kept costs affordable.

We rented our car for 3 weeks and saved over $600 (compared to Costco's car rentals). Never seen a rental car with over 100K miles, but don't be deceived. We could care less about the car appearance, and just wanted to make sure we could get to our destinations safely. The 2010-ish Nissan Sentra we received had plenty of juice to drive all the way to Haleakala and all around the island.

Could not be any happier with their service and aloha spirit. They were reliable, friendly and had the best prices! Tip: call them ahead of time for their shuttle services. As first time customers with them, was thoroughly impressed with them! We were initially skeptical since we never rented with them and their location being further away from the airport. Their shuttle ride was super convenient and easy. Support local -- we will most definitely be using Kihei Rent a Car the next time we are in Maui!

Excellent rental spot in Maui. Affordable prices, great cars, and great service overall. They pick you up from the airport which is about 30 minutes away, but it's worth it, simply for the amount of money you will end up saving. Maui can rip you off, but not this spot. If you need a car rental and don't mind it being 30 minutes form the airport, this the perfect spot.

I rent from them all the time. Fabulous customer service and a great prices on there fleet of Nissan's. Highly recommend them!

The age of the rentals are newer and the rate per day has gone up over the last year. My guests just rented for four days and paid 178. That's 44. Pd. About 15. More per day than a year ago. Now the airport rentals are less by that amount. I really like this crew and I have been sending all my guests here. But now I will advise guests to shop around.

To me, the difference is substantial. Update August 2020 We have come home to Maui to work and live. Again we look to Kihei Rent A Car for transportation. They have come thru in a superior way with monthly terms. Mahalo to Mat and all the Ohana there.

This is the Greatest Rental car service. They picked us up in a shuttle van from the airport as well as returned us. They prices are Excellent. This is a family owned company with a great reputation. They are so helpful and go out of the way to assist. They are very knowledgeable about Maui and gave the best recommendations for site to visit as well as places to eat. They represent Maui with humility and a smile. I can't say enough about them. We highly recommend this car rental services.