Quality Used Car Rental

Art and his company are truly amazing! They are flexible, reliable and just great to work with! His cars are very reliable! Overall a great experience!

Arts courtesy go above and beyond the large vehicle rental companies; he is ideally sensitive to your needs, down to earth. You won't be disappointed renting from him and you'll be glad you did business with one of the best mom and pop proprietorships in the Bay area. This is all based on my own personal experience from renting various vehicles from Quality Used Car Rentals.

Arts business has as much soul as he does! Rent here and you will be supporting an ethical local business!

Great competitive prices, used cars in good condition, friendly and helpful owner.

QUCR is just an awesome business with a great owner. If you need something to get around town in this is your place, hands down. Art makes it easy and comfortable, like you're dealing with a friend. So much better and with a much better price point than the soulless corporate entities most people rent from.

We went first to enterprise and they would not rent us a car as we were out of state renters who only had cash or a debit card and they refused both forms of payment. Raining and wet we called Art who came right away to enterprise and picked us up. Art gave us a good price on our rental car. The rental was not the newest model and lacked a detailed cleaning, but it served our purpose and Art was true to his word. We would do business with Quality car rentals and Art again!

Art hooked us up when we were in a bind and went out of his way to get us a car when the corporate car rentals failed us. Amazing, personable service. This place deserves the business, not the corporate spots. They actually personalize the customer. 10/10 would book again.

I would give zero stars or negative stars if it were possible When I make mistakes, they're big mistakes, and this was a very very very big mistake. I rented from here many years ago with no issues, so looking for a lower price than the big businesses, I gave them a call. Art told me he could give me a much lower rate. When I asked what the monthly rent was, he replied to come in and see what's available and I would be taken care of.

I should have stopped right there. Not getting a solid quote should have been all the warning this would be a crooked dealing. The morning of the renting, Art woke me calling, asked what time I was coming. I said 11/11:30, he said 10:30 works better. Rushing and feeling heavily pressured by Art calling back a few more times, I left my home discombobulated and without everything I needed for work.

I even mistakingly got on the freeway with no gas and had to turn back, making me even later which resulted in Art calling and texting a few more times, even a text at 10:30 to tell me he was waiting at the location he was going to meet me. When we met, he asked me how much I paid for the car I just turned in. I had paid $289 including $80+ @ $10+/day for insurance and $50+ for taxes When I saw his contract the weekly base rate was written in at $250 not including insurance.

I commented about the price being no lower and he said he's charging the monthly at $660 and saving me a lot over $289 per week. I suspected at this point he was trying to get over on me. I think he believed I would compare their weekly rate to his Monthly, making it seem like a savings, but even comparing his weekly to theirs, $250 with no insurance was more than the big companies base weekly rate of $150 without insurance for a new 2020 or 2021 car that's CLEAN and STERILE, before fees and taxes.

The other company was closed until Monday so I had no choice but to go ahead with the transaction. That was BEFORE I was given a car. I couldn't believe what I was thrown into! For the rate of $660/per mo I received a 2008 car with a broken windshield, a busted front bumper, no way to connect or charge my phone, and the air-conditioning only worked while moving, but got hot while idling. Worst of all, it was filthy, layered with dust, crumbs and grit.

The glove compartment had a half drank water bottle, and the drink holders had several plant buds in it. Then the morning after, the front right tire blew out on the freeway and I had to wait for hours on the side of the road for help. He's trying to claim the tire blowing had to be my fault, so I had it looked at by a mechanic who found nothing to implicate me.

He told me it was just old from 2016 and had numerous aging cracks and wasn't surprised it had blown. I told Art I was returning the car because I have stepped far down in quality without savings. He insisted I'm saving big, a hundred dollars and he could take off $50 for a $150 savings but It wasn't even $100 in savings from the start. It was less.

Even at a savings of $150 in a month, it wouldn't be worth it with the unsafe car! The filthy and definitely NOT Covid-19 sterile junk car from salvage. Last he offered to exchange for a new or newer car. To me that confirms just bad practice. Why didn't he give me a decent car for a decent price from the very beginning. I feel like he saw me as a sucker and tried to take advantage of me.

I didn't end up renting because my family's plans got cancelled but I wanted to give a shout out for great customer service to Art for taking my call late in the evening, patiently answering all questions and having good prices when every other car rental company was hiking up their prices. Thanks again.

Had a great experience! Art's great. You just can't beat the price. Had a little Toyota Corolla for 3 wks while my car was in the shop. I'm so pleased with Quality Used Car Rental that I took a bunch of their business cards & I keep them handy! Thanks Art!