Runde Chevrolet Inc - Service Department

Runde Chevrolet was the best car buying experience I have ever had and I have bought many cars from dealers. My salesman Harrison was great to work with and I feel gave me the best trade-in value for my vehicle without a bunch of bickering back and forth. Harrison kept me up to date on when my truck would be complete and in stock at Runde. Runde even offered to deliver to me in the Quad Cities, which to me went above and beyond most dealerships that I know of. All in all, Runde was great to work with and highly recommend giving them a chance when looking to buy a vehicle.

Jacob was was super! Got information I asked for quick. Friendly and the type of fellow that make you want to be friends. Delt with him before and when I emailed another salesman called and found out I had dealt with Jacob previously and he got me in touch. A feature that is unheard of anymore, not trying to cut in.

Jacob was very personable and straightforward. The deal was fair and Molly was easy to deal to deal with on the financing. My wife even enjoyed the experience. We are very happy with entire experience.

I usually HATE going to a dealership because I've had bad experiences with shady salespeople, s who don't know what they are trying to sell, and overall just scummy practices. But this was the FIRST dealership where I felt at ease buying from. Usually, when I visit a dealership, I'm prepared to have to spot weird deals, weird tactics, and just overall unpleasantness.

Not here, from the JUMP, my salesperson, Harrison Runde, was upfront and honest about their practices. He was upfront about the logistics for delivery. He didn't try and upsell me products, didn't reject my offers, didn't give me a run-around. Instead, he worked with me from the day I inquired about the Camaro to the day I took delivery. And I don't mean he worked with me getting financed or anything like that.

But he worked with me getting information about when the vehicle was going to arrive, the status of the transport, if the car was missing semiconductors, and stuff like that. Those who are looking for Camaros know that a lot of them are missing parts, have weird shipping times, orders getting straight-up canceled, or dealers marking them up as high as 60k (for a normal 2ss).

Even one dealership had one marked up to 100k, YES 100k for a 2SS. Another thing was he listened to what I wanted for the vehicle; I didn't want it washed since that would have introduced swirls into the paint, I didn't want holes drilled for plates, and I wanted the interior left untouched. They did exactly that, any other dealership I've talked to either to buy a car or get prices wouldn't have done that.

They would have disregarded what I asked and made me resent dealerships just that much more. The entire time he kept me updated about the vehicle, and when the vehicle arrived I picked it up with no hassle. If I need another vehicle or someone I know needs one and don't mind making a drive the first dealership I would recommend would be Runde.

I liked the way i was treated. I did not feel pressured into buying a vechile. However the only thing i was disappointed in was the fact that when i was told the truck i bought would be here maybe a couple of days or possible week. Then still did not come for a month. Although my sales person did offer me a equivalent truck that came in but differant color. I did like the one he offered better. The downfall was i had to pay more money because of the price increase. 2200 dollars more. But i am happy at least i got one.

We worked with Jacob Puls - he was very easy to deal with. We had to order our vehicle due to the shortages. Jacob kept us informed with updates on the vehicle. He also did a great job with our trade, showing us about our new vehicle and the service center. We would definitely buy from him again!

I was kind of sad to see that Chevrolet took so many options away from the Silverado. Such as the fog lamps, sliding rear window and the power safety door locks for the rear doors @ our finger tips. I guess we could have had those things by paying Thousands of dollars more, but we weren't wanting to do that. Our previous truck had all the bells and whistles, and it came standard.

This is our 9th brand new Chevrolet truck. The dealer Brent was a very nice guy to work with and answered all of our questions. Gave a good explanation of the functions of the inside of the vehicles control panel. A hell of a nice guy. I'd recommend anyone to buy a vehicle with him.

I was receiving phone calls several times a week for 3 months to come up and get new brake pad installed so when I had time I made an appointment and I am about 35 miles away, got to my appointment and was checking in and was informed that not all of the pads were there. So I asked why all the phone calls then. The guy explained the situation and was very nice but someone else dropped the ball on this.

So I insisted that the calls stop until all the parts are there. Talking to the service guys about it and it sounds like that system need some work. So after 140 miles and. 3 1\2 hrs. the pads are on.

Worked with Tim. He and everyone in the process was awesome. I was in town for business. They made all the paperwork easy. Jacob and Joe stayed late so I could pick up my new truck. Drove 1300 miles home with a huge smile. Thanks everyone for your patience and help.

1. Had a great time buying a car from an EXCELLENT sales guy. (Brent) Very knowledgeable and detailed. Used car (2002 Camaro SS Anniversary) was exactly as he had told me on the phone. (We drove out from Canada - 13 hours each way.) 2. While we were looking at a potential car purchase, the service department fit us in, and serviced our car. Very friendly and detailed service chap and service manager. They specifically spent time making us feel at home.

RUNDE is awful. They sold us a 2016 chevy 9 passenger van last year with 2009 tires on it. When I contacted them about it they the refused to help in any way. Don't buy from them.

My car was totaled on Halloween after being t-boned by another driver. I'm 38 weeks pregnant and it really was just terrible timing! I went to the Hazel Green location and laid out everything I wanted in a car. and my price range, Don was able to pull up 4 or 5 cars to test drive in less than 5 minutes and I found one I liked. I explained my situation and while we waited for insurance to finish paperwork over the weekend, they were able to get me approved and ready to role come Monday.

They reached out with the loan information and I made a few final requests that we were able to come to an agreement on in a short time over the phone (since I live nearly 2 hours away). Once I got word from the insurance company I drove back up, filled my paperwork out and walked out without any hassle. Very professional and straight to the point. I didn't feel hounded or pressured to do anything I was iffy about. Definitely one of my smoothest transactions and certainly a sharp looking car. Thank you!

I just purchased a 2021 Chevy Equinox Midnight Edition, traded in my 2 vehicles and had an exceptional experience! Harrison was my sales associate and did an outstanding job throughout the purchase from start to finish. Highly recommend Harrison and Runde Chevrolet!

Great service to care of your needs. Would hard to be beat. I'm not local, and they treated me great. Thanks for you service with a smile

Very easy to work with dealership. I love that their vehicles have to pass a 170 point safety inspection, makes me feel much better about buying a used but new to me vehicle and trusting it's safety with my family riding in it. Thanks for the amazing service, Mike G! I'll definitely be back when we're ready to buy again!

After many local recommendations from our small town of Roseville, we decided to give Rundes a try. Needless to say, they did not disappoint! Harrison was our salesman. He was very responsive and was not pushy. at all. (Which we liked) He talked us through everything and even got us a lower finance rate than our original loaner. We did our trade and sale all via email and phone.

They even delivered it and our paper work, all the way to Roseville, as soon as it arrived on their lot. He made it so easy. All around great experience and we will definitely be repeat costumers. Great job guys!

This was our first time interacting with your dealership, we found a vehicle listed on Edmunds website for $20,921. Website had a listed price of $24,921 as well as different mileage. After multiple people first telling me it was not posted anywhere for that original price of $20,921(it was also posted on another dealer services site for $20,921 before they changed it). False advertising is a huge NO for me in my book and it really is unfortunate that this happened today. Extremely disappointed.

Thank you to Mike in Manchester for squeezing us in while we were hauling our camper we had a sensor issue on our Ram. Great service and very friendly! Thanks for getting us back on the road and being honest.

Excellent service. Traveling through Iowa and developed a leak in tire. Stopped there and they fixed it within 20 minutes

Kind and up to beat service. They do the job right and with the quickness. Customer service all the way to the finished job is honest and 100% reliable.