Due to the high demand of Rental Vehicles and the shortage of vehicles on the market during this unprecedented time, we still stay committed to managing a quality fleet at competitive prices and look forward to accommodating your Car Rental needs. We continue to take safety precautions and stay vigilant in fighting the virus; keeping our office and vehicles clean and sanitized.

As per our Massachusetts State Governor, Charlie Baker, masks are no longer mandatory. Our establishment welcomes masks if you so desire and encourage the use of masks if your health is compromised in any way.

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About Us Report

In an ever changing industry we strive to become a leading and well respected car rental company offering the highest level of service and clean reliable vehicles at competitive pricing. Infinity Auto Rental is backed by 35 years of Auto Rental experience. We understand that excellent service means something different to everyone as every customer is unique. We will never fall short of your expectations.

Location Report

We love our customers, so feel free to visit our car rental office during normal business hours. Infinity Auto Rental is conveniently located at 74-80 Baldwin Street, off of Memorial Avenue and across the street from the main gate of the "BIG E" in West Springfield, Massachusetts.

Testimonials Report

I needed a car rental for local use and checked pricing and availability at a number of rental companies. The most economical for any vehicle was infinity and I was very satisfied with the cleanliness and operation of the car. My car was totaled and I was entitled to a rental. I chose to go with Infinity Auto Rental, although, the Insurance Company was really pushing Enterprise. I couldn't help but wonder why? I was really glad that I chose Infinity Auto Rental. Joe, the owner is a nice guy and professional and friendly.

Vehicles for Sale Report

Used Vehicles for sale have never been rented by our establishment and are exclusively for resale. Daily Rental Vehicles for sale are purchased by our establishment for our rental fleet and then retired for resale. Our rental vehicles are well maintained. You won't be disappointed!

Drew Flye

Jun 23, 2021

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Rented his beige 2008 Chevy Malibu in March decent car for the rental price. Just three very minor issues. Check engine light on for gas cap, loud muffler, and needed either a strut or sway bar link on right rear. Would definitely go back again

Melissa Caffrey

Mar 04, 2020

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The people who own this place are wonderful. They took such great care of my family! I was stranded with 6 kids for a short time and they were nothing short of amazing! Go see them! You wont be disappointed!

Eb Bush

May 15, 2019

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I would give this place 0 stars if i could the owner joe took money off my wifes disability card without being authorized to do so. He then told me to take him to court. If you rented a car i would check your statement. He is a cheat and a lier. Fraud charges will be what goes to court. Good luck

William Lonis Ii

Dec 10, 2018

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Fair prices, but some cars are not worth their rental prices, the rental we had just for one day had a few problems with it and some sensors, customer service was great though

Christopher Behrens

Jun 27, 2018

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I wouldn't use them again. The car we rented was stained in the interior and stunk. It was also unsafe. The steering was not accurate when going around bends. The tie rods or ball joints were bad and the car would tilt and dangerously suddenly head in toward the inside of the turn. When I described it to the owner there was no apology, just an "I know what that is" and a strange confession that he can't keep the cars in working (safe) order. It was an old beater car that looked like it had seen quite a history and frankly wasn't worth the inexpensive rental price.

Nikky Gonzalez

Jan 07, 2018

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First Joe is the greatest! Always nice, extremely accommodating. I've rented cars many times and have NEVER had a problem. Variety of cars and is the cheapest rate in the area. Have and will recommend him to family and friends.

Jillian C.

Oct 27, 2017

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Great price, friendly owner. Not sure if any of the cars are specifically non-smoking, but if you're sensitive to that you should call and ask

Mike Cecchetelli

Apr 16, 2017

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Unlike Enterprise or Hertz, Infinity is small enough to provide personal service to each renter as well as prices well below any other location I've seen. Renting a standard size for a full week, today I searched 4 places, Infinity was the cheapest by $70.

Ashton Ruby

Jun 25, 2015

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We needed a car on short notice because a brake line on ours blew. It was stressful because it happened on a Sunday and it's our only car that my wife and I to get to work. We called Infinity Auto Rental that evening and they had a car ready for us the next morning so we were both able to get to work. We originally reserved it for two days, not knowing how long repairs would take.

Our car was fixed that day and we were able to return our rental the next morning and were credited the day we didn't use. We appreciated them accommodating us and helping get around no problem till our car was fixed. Also the price was really great which was nice since we were also paying to fix our car.