Richmond Ford

They did a great job making my transaction simple. I bought a new truck with everything being as agreed when I arrived to complete the purchase. Brad spend a lot of time getting details set before I arrived and keeping me excited for my new truck. Evelyn did a great job finding me a better interest rate on my loan than I found shopping before her. Marco took a lot of time to explain the features of vehicle to me. Overall everything went very smooth, exactly as they stated it would. I recommend anyone come here for the next car purchase.

They obviously have a mechanic that is VERY knowledgeable on older vehicles. I brought my old 1996 F-150 in with an A/C vent problem, expected the worst, but it turned out to be a leaking vacuum hose. Fixed fast (overnight) and the bill was reasonable. I'm happily on my was to 400,000 miles.

Where do I begin, the Ford squad has made my first truck purchase an Experience to never forget! (They know what I'm talking about) shout out to Chance, Chase, Stephen, and Kevin for the amazing service! They all took part in making the deal happen. Chance didn't just sell, he built a relationship! Couldn't have made a better decision than to come here!

Traveled 8+ hours to purchase a car from Richmond Ford Lincoln and they did not disappoint! Keira was professional, kind and caring. Mike in finance was professional, patient and attentive. The car we purchased was in nothing less than perfect condition. This level of quality customer service we received, even from 8+ hours away, is unmatched. We will be forever thankful for one of the best car buying experiences we have ever had.

The staff at Richmond Ford Lincoln are the absolute best! A few of them in particular I want to recognize for their efforts in making this a flawlessly simple purchase, my second within the past few years. Jazz was the first smiling face we met when we arrived and his jokes and witty banter made for a great time. Joanna helped from start to finish and even came in on her day off to ensure that my new vehicle would be shining and in perfect condition the day I could pick it up.

She was a very kind soul and she truly made this experience fantastic! Evelyn in finance was so warm and inviting; spending a while in the office with her felt like we were having a conversation over the dinner table, very relaxed and worry-free. Jamie was super helpful as well, ensuring to answer all questions that I had when I returned to the dealership.

Chase really helped guide me in the right direction with other upgrades I hadn't considered previously too. Amy even let me know I had Ford points that I could use for a bug shield for my new purchase. Richmond Ford Lincoln has definitely hand picked their best and brightest to ensure that care and comfort are at the top of their list of priorities and I couldn't be happier with my experience!

Brandon at Richmond Ford is an excellent salesman. He was able to get me into a custom ordered truck with an unbelievable deal after I had been looking around for weeks. He wasn't pushy or constantly calling me like you would get at some other dealerships. He made great recommendations and I ended up extremely happy with my purchase. Kevin and Dino are excellent mangers who were able to provide me weekly updates about when my truck would arrive. Overall great experience.

This is now the second vehicle I have purchased from Richmond Ford Lincoln and I couldn't be happier! The first was for my wife's Expedition and I purchased it from Mike Muniz who is a long time friend of mine who is amazing so work with! The most recent is my dream Mustang that I purchased from Brandon Ferrera. I've only had good experiences when working with this dealership!

Guys! This was my first experience buying a used vehicle from a dealership. I will say it was one of the absolute best experience I ever had! I dealt with a salesman name Chase and sales manager I dealt with was Jazz. They were the best to guys to deal with. Very friendly, made me at home while here, took lots of time with me. Their were a few issues with the F-150 2019 and I asked that before we did my deal that these issues be dealt with and the promised that.

I had to bring the truck back a time or too to be finished, but with no hesitation at all the put me in a loaner vehicle, full of gas and off I went. I'm telling you folks, great experience! I have absolutely zero complaints for Richmond Ford, I know that's hard to believe these days but it's very true.

I'll recommend this dealership to everybody I can. Purchased a new truck and the entire process was seamless like always! They're such an awesome dealership that my wife and I, collectively, have purchased 4 vehicles from here in the past few years! They work hard to sell you the experience and lasting relationship. They aren't like other dealerships where they do a deal and kick you to the curb to the next contestant.

If that isn't a customer testimony, then I don't know what else you're waiting for. Don't bother with the other dealers in the area, go here first and save yourself the time and hassle. Thanks for working with me!