Auto Parts & Service in WOOD RIVER Serving Collinsville, Edwardsville & Granite City Chevrolet Shoppers. Why do so many people drive the Malibu in WOOD RIVER? The Chevrolet Malibu is a popular family sedan that's comfortable and enjoyable to drive. It offers a range of engine options with up to 250 hp, so you can have some fun while driving down the road.It's a top-quality car at the right price, with great styling and cutting edge tech, such as the available on-board 4G LTE Wi-Fi and the capability to connect up to seven devices.
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Buying a new car is a huge decision and often very confusing, but Jack Schmitt Chevrolet Of Wood River can help! We pride ourselves with having a friendly, well-trained staff of sales and service associates. We quite proudly serve the Chevrolet needs of the metro St. Louis area, primarily helping customers from Alton and Granite City.
Having regular service appointments at Jack Schmitt Chevrolet Of Wood River for your vehicle is necessary for keeping it running at its best. If you are driving around the Wood River, Alton, Granite City areas, there is no more convenient location for all of your service work. You should have the oil changed regularly, fluids must be flushed, tire pressure must be checked, wheels should be aligned and more.
Financing your new vehicle can be a stressful and confusing experience, but not at Jack Schmitt Chevrolet Of Wood River. Let our expert team of lending professionals find the perfect financing terms for you. We'll work with over 40 lenders, banks and credit unions, big and small. You'll have dozens of options financing with us, making sure you get a much better deal than you would only visiting your bank or a handful of lenders. Don't waste time and money shopping around for a loan. We'll do the leg-work for you and make it a piece of cake!
Reviews (9)
Tammy Moore
Jun 15, 2022
The service department is awesome, I called on Friday 6/10/22 and spoke with Jeff about my car giving me problems all week. "he said oh no, you cant keep driving that car like that, can you bring it i"? I really appreciate Jeff being so concerned. The best customer service a person can ask for. Service Department you all ROCK!
Josh King
Jun 10, 2022
Our buying experience at Jack Schmitt Chevrolet was nothing short of delightful. Chris Louth was our sales rep and worked very hard to earn our business. He was honest and upfront about all costs associated with our purchase. Chris kept us updated and made this purchase painless and easy. His no pressure sales approach was a pleasant surprise! Our experience with Jack Schmitt's Finance Department was equally pleasant.
We didn't feel pressured into buying or adding on anything that was necessary. Lisa Shain made our purchase as quick and simplified as possible. Thank you to Jack Schmitt for building a great team to make our entire buying experience as perfect as possible!
We didn't feel pressured into buying or adding on anything that was necessary. Lisa Shain made our purchase as quick and simplified as possible. Thank you to Jack Schmitt for building a great team to make our entire buying experience as perfect as possible!
Justin Raby
Jun 05, 2022
Kaylee Bowen
Jun 05, 2022
Updated: Jack Schmitt's GM did give me a partial refund and apologized. The manager was very kind. AN OIL CHANGE COST ME $800. please read so you do not get taken advantage of by this awful place. Out of convince I have always had my car maintenance done at Jack Schmitt. I take very good care of my car and have had 0 major issues. On multiple occasions an oil change would take 4+ hours.
I would call to see when my vehicle would be ready and no one would answer or say "not sure". I finally showed up after 4.5 hours one time and they said "oh this was done an hour after you brought it in". Yet 0 phone calls and when I spoke with someone they "didn't know". I made the mistake going back for one last maintenance. My boyfriend had warned me that after all the negative experiences clearly this place did not care about customers. Yesterday, I took my car in for an oil change.
I had 0 issues with my car. Again I have only ever had it maintained at Jack Schmitt and was always diligent about taking it in on time to make sure everything stays pristine. I was told immediately I need 4 new tires. I told Jason at the counter I would take an estimate but would probably get those somewhere else. I had to run back in to ask the size of the tires and he gave me the estimate of almost $1000.
I told him no on the tires as I was going to take it somewhere else (NBT had the same tires to put on that day for over $200 cheaper). Also, he told me I had a few other things due. I said I didn't think anything was due. Jason handed me a paper with things that were due and all the prices were separated. No labor was included in these prices. While I glanced he was like "oh its just a few things you wouldn't know about unless you dug through your report".
He mentioned air filters and spark plugs. I said okay that's fine. After 4 hours, I called the service desk because I hadn't heard back. When I spoke with my representative I was told "at least another hour because we had so much stuff to do". I thought this was strange as again nothing was ever wrong with my car and i wasn't getting tires. When my car my finally finished I got a bill for over $800 (more than my 4 tires are going to cost at NTB).
I was in shock and asked to look though the bills. They did everything under the sun as far as maintaince. They "cleaned my engine" and "cleaned the air in my car" exchanged my transmission fluid, exchanged my brake fluid. Aka a bunch of unnecessary things. I will NEVER go back to Jack Schmitt for a vehicle or for maintaince. I fully believe they took advantage of me because I am a young female. Also, I felt they were annoyed I was getting tires else where so they wanted me to still have to pay them a lot of money. Please please please be very cautious if you go here. Never send your daughter or significant other here alone. They will get taken advantage of!
I would call to see when my vehicle would be ready and no one would answer or say "not sure". I finally showed up after 4.5 hours one time and they said "oh this was done an hour after you brought it in". Yet 0 phone calls and when I spoke with someone they "didn't know". I made the mistake going back for one last maintenance. My boyfriend had warned me that after all the negative experiences clearly this place did not care about customers. Yesterday, I took my car in for an oil change.
I had 0 issues with my car. Again I have only ever had it maintained at Jack Schmitt and was always diligent about taking it in on time to make sure everything stays pristine. I was told immediately I need 4 new tires. I told Jason at the counter I would take an estimate but would probably get those somewhere else. I had to run back in to ask the size of the tires and he gave me the estimate of almost $1000.
I told him no on the tires as I was going to take it somewhere else (NBT had the same tires to put on that day for over $200 cheaper). Also, he told me I had a few other things due. I said I didn't think anything was due. Jason handed me a paper with things that were due and all the prices were separated. No labor was included in these prices. While I glanced he was like "oh its just a few things you wouldn't know about unless you dug through your report".
He mentioned air filters and spark plugs. I said okay that's fine. After 4 hours, I called the service desk because I hadn't heard back. When I spoke with my representative I was told "at least another hour because we had so much stuff to do". I thought this was strange as again nothing was ever wrong with my car and i wasn't getting tires. When my car my finally finished I got a bill for over $800 (more than my 4 tires are going to cost at NTB).
I was in shock and asked to look though the bills. They did everything under the sun as far as maintaince. They "cleaned my engine" and "cleaned the air in my car" exchanged my transmission fluid, exchanged my brake fluid. Aka a bunch of unnecessary things. I will NEVER go back to Jack Schmitt for a vehicle or for maintaince. I fully believe they took advantage of me because I am a young female. Also, I felt they were annoyed I was getting tires else where so they wanted me to still have to pay them a lot of money. Please please please be very cautious if you go here. Never send your daughter or significant other here alone. They will get taken advantage of!
Bad Drummer
May 19, 2022
Our salesman was Chris Louth, He was great to work with. He gave us a great price for our trade in, and got us in to a new vehicle the same day. He made the transaction stress free and no worries. Linnessa Maronie handled the paper work and got us in and out with a quickness and ease. I would highly recommend Jack Schmitt Chevey in WoodRiver to anyone looking for a new or used vehicle. Also Fred in the service area is always great to see when getting an oil change or service to my truck! Always friendly and happy to help.
Kyle Batson
Apr 07, 2022
If I knew stuff was going to start messing up after just a year I wouldn't have spent 60 grand ona. New truck. I ask to get the truck looked at and they say they have me set for 8am. I show up and apparently every one is set for 8am. The entire point of me buying a new truck is so I don't have used truck problems. They don't even know when they can just look at it and let me know what's wrong which royally screws my time and my business' time.
Luigi D.
Mar 14, 2022
The staff here was incredible! Helped a friend on his journey buying a new car and it was great here! Staff is well informed and helpful. From the receptionist, to our salesman, to the finance office they were all kind, professional, and knowledgeable. Also got a great deal on a used car we wanted! Absolutely recommend working with them.
Elisha Gilmore
Mar 14, 2022
Frank Vitale
Jan 28, 2022
I bought a vehicle from Jack Schmitt 2019. This has been an outstanding vehicle. I had to go up there to get some warranty work done and a few other things and I am always treated with the utmost care and respect. Ron who is the sales manager Jason who works in service are the absolute best. As always I recommend jacksmith everyone. Plain and simple they are awesome. Sprite
