Riteway's customer service, competitive prices, vast inventory and solid guarantee are known across the country. Riteway is a proud member of Team PRP and the United Recyclers Group. Riteway Auto Parts has been serving customers with quality used and recycled auto parts and excellent service since 1977. We are family owned and operated, and place prime importance on our customer relationships. Riteway Auto Parts is committed to giving you the highest quality used auto parts. All of our used parts are cleaned, tested, and fully warrantied to ensure YOUR satisfaction.
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Riteway goes green wherever possible, following strict environmental guidelines when we dismantle and acquire recyclable parts. We have been serving the needs of auto repair professionals, insurance companies, and the motoring public for over 25 years. We have thousands of late model, low mileage, fully warranted and tested recycled engines, transmissions, and all other car, sport utility vehicle, and light truck parts.
If you have any questions or concerns, call one of our knowledgeable parts specialists for an immediate response. To speak with one of our sales specialists, just call our toll free number between the hours of 8am-5pm, Mountain Standard Time: 800-873-8733. We'll ask the right questions to help assure that you get the correct part as quickly as possible.
Riteway offers one of the most comprehensive warranty programs in the recycled parts industry. All our parts are offered with our standard 100-Day Warranty. We also have available extended One-Year and Lifetime Warranties. You will have the option to select the extended warranty terms when searching parts in our database.
To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. On some pages, you can submit information about other people. For example, if you order a part online and want it sent directly to the repair shop, you will need to submit the shop's address.
Reviews (14)
Matt Stassen
May 22, 2022
Amy B. Campbell
Jan 05, 2022
Mugahid Ali
Nov 02, 2021
Terrible customer service they are very rude on the phone when I call asking for part.dishonest people I don't advise you to buy a transmission or engine from them they always lies about the mileage. I will never do business with this company, and I highly suggest you don't either. I highly Recommend phoenix auto part or Arizona auto parts they are the best always have warranty for parts and labor.
Mark Thompson
Jun 02, 2021
Russ Blakeslee
Apr 12, 2021
I found a car on google images, when I got the number and called Greg the sales man was outstanding. Most places don't want to take the time to look for the part or just don't return your call. I'm working on a old 560SL and parts are hard to find. Not only did he return my call he checked on other parts for me and keep me updated. I want to say thank you Greg for your WONDERFUL customer service.
Keith Hegwood
Dec 12, 2020
Michael W.
Oct 31, 2020
Tabs Curry
Nov 28, 2017
Beyond impressed- First let me say there was a problem with my order and they made it right! I purchased a side view mirror online, which was very scary but they provided a description indicating the product was in grade A condition and after months of online searching I found what I needed in their inventory. Package came quickly however, when i took the box to the body shop for installation I was very disappointed to see the product wasn't quite grade A.
I took pictures of it and emailed them to Riteway. Within hours i had several reps reach out to me, once on the phone they asked me what it would take to make it right. I explained the extra expense of painting it and they refunded me most of the cost to paint. With no hesitation in escalating the request to their owner for approval. I have a side mirror once again and I have full confidence in this company as a source for body parts!
In fact, I just googled the company to browse for a few other parts because I most definitely plan on purchasing from them again. Thanks for your great customer service, it goes so far in the auto industry. Great company!
I took pictures of it and emailed them to Riteway. Within hours i had several reps reach out to me, once on the phone they asked me what it would take to make it right. I explained the extra expense of painting it and they refunded me most of the cost to paint. With no hesitation in escalating the request to their owner for approval. I have a side mirror once again and I have full confidence in this company as a source for body parts!
In fact, I just googled the company to browse for a few other parts because I most definitely plan on purchasing from them again. Thanks for your great customer service, it goes so far in the auto industry. Great company!
Tim Martin
Dec 23, 2016
As a long time employee of this company, I can tell you that nobody would ever need to be concerned about leaving any personal belongings here. All of our employees are screened and back ground checked. I'm sincerely sorry that this gentleman lost his wallet but I assure you it was not here. We sold him a part that was inventoried incorrectly and promptly refunded him in full.
I cannot say if there was an apology given but am extremely offended by the suggestion that we would steal anything from anyone. Sorry you had a poor experience with us Michael Keleher. Our goal is always 100% satisfaction!
I cannot say if there was an apology given but am extremely offended by the suggestion that we would steal anything from anyone. Sorry you had a poor experience with us Michael Keleher. Our goal is always 100% satisfaction!
Michael Keleher
Nov 23, 2016
I had one experience. I needed a cd-changer. They had one advertised. I bought it, and found it was not a changer but a single player. Drove back got refund, but no apology. Took out wallet to give credit card for refund never put it back in my pocket. Nobody but staff at counter when I left, and went straight home. Their counter staff said I could come and look for it when I noticed it was missing. A call to the office has gone unreturned now for 4 days. I wouldn't drop my wallet here if I was you.
Jim Sconce
Jun 16, 2014
Bought a used transmission from them for way cheaper then anywhere else I checked and my mechanic thought it would be a piece of junk for that price. We were both pleasently surprised, my vehicle is up and running very well. My transmission is even warranted thanks Riteway I will be recommending you to others
Chris B.
Jan 21, 2014
These other reviewers are correct. My story also involves their "Gold Warranty" which I purchased thinking it covered full parts and labor in the event of a part failure (I bought a complete engine from them for $1500). Right before the warranty was about to expire the engine failed and my mechanic told me it would have to be replaced again (in an old car not worth spending more money on).
After I realized it was still under warranty I felt a bit better, but then I realized that the warranty did in fact NOT cover labor and that even if it had, it would only cover up to $50/hour for labor which is approximately half the going labor rate for mechanics. So even if I had bought the right "full parts and labor" warranty, it still would not have covered more than half the labor cost, which also, by the way, is calculated according to a chart that all shops use and not by how much time is actually spent on the job.
These guys are worse than used car salesmen. There's a lot of money in "green" parts (used parts). My advice is to stay as far away from them as possible and tell your friends to do the same.
After I realized it was still under warranty I felt a bit better, but then I realized that the warranty did in fact NOT cover labor and that even if it had, it would only cover up to $50/hour for labor which is approximately half the going labor rate for mechanics. So even if I had bought the right "full parts and labor" warranty, it still would not have covered more than half the labor cost, which also, by the way, is calculated according to a chart that all shops use and not by how much time is actually spent on the job.
These guys are worse than used car salesmen. There's a lot of money in "green" parts (used parts). My advice is to stay as far away from them as possible and tell your friends to do the same.
David C.
Jan 18, 2014
Back in October I was in a car accident that affected the transmission in my truck. GEICO contracted with RITEWAY to get a rebuilt transmission. The shop installe dit and it was defective, so they had it rebuilt. Reinstalled it and immediately I could tell there was still aproblem. The shift from 1st to 2nd is way too rough. "drive it for a month" they said.
So I did and it is STILL a major concern. Now they say they will send it out under warranty but will not cover the cost of a rental vehicle while they do so. That is the LEAST they should do since they delivered an inferior product. Stay FAR away from this company. Should be "WRONGway" Auto Parts.
So I did and it is STILL a major concern. Now they say they will send it out under warranty but will not cover the cost of a rental vehicle while they do so. That is the LEAST they should do since they delivered an inferior product. Stay FAR away from this company. Should be "WRONGway" Auto Parts.
Nancy K.
Nov 21, 2011
The man who answered the phone spoke in that speedy way that let's you know how very busy he is. It only took a moment to tell me that they did not have the part I wanted and when I asked if he could order it for me he told me I could go to the U-Pull and get it cheap. I said I'd like to order it through him and he informed me that it could take up to ten days.
I had already priced the part at two other stores that would have also needed to order it, and it was running $40 to $50. I told him that's okay, and asked him what it would cost. So, off the top of his head he quickly said that by the time he got it there for me it would be about $90. At that point, he got rid of me, as it seemed he was shooting for from the start.
I had already priced the part at two other stores that would have also needed to order it, and it was running $40 to $50. I told him that's okay, and asked him what it would cost. So, off the top of his head he quickly said that by the time he got it there for me it would be about $90. At that point, he got rid of me, as it seemed he was shooting for from the start.
