Chapman Hyundai

Highly recommend Alan Robb, he was very helpful. Very happy with our purchase, his knowledge of our new "baby" (2022 Palisade) is exceptional, it's everything we wanted and more. Thank you so much Alan, very happy with our experience at Chapman Hyundai

Very pleased with the level of service and friendly professionalism I received! Boston Shawn was very upfront and honest as a salesman and made the process very easy. Roger helped greatly with the financing side and also portrayed the same honesty and upfront integrity! Cant express more how impressed I was and the vehicle is fantastic! Highly recommend!

Mike and Veda were great. I had the entire deal worked out with Mike through their online portal. When we showed up to the dealership Veda took over. No games, numbers were exactly what we had agreed upon. We love our Pallisade.

I'm very grateful for the attention and help especially to Robert Sahawneh. Honesty and clarity from the beginning of the negotiation, fair treatment and without pressure. They complied with everything they offered and beyond, in a record time, they even got the vehicle sooner than expected. I also want to give thanks and show gratitude to everyone else in this dealership, they are very kind people. May God bless you all and your families,

SEE UPDATE BELOW This is hands down one of the worst shops you could possibly go to. They price gouge, make up extra charges (gotta pay for the gloves the techs wear) and as you can see in the photo they are filthy. On a separate trip, I asked Joe Baritzal if he tested my battery like I asked and he said, "oh yeah, it tested fine. You're good to go." THE NEXT DAY, the car wouldn't start, took the battery to another shop and they couldn't believe it passed any test. Update, after writing this review, Rita reached out to me to correct all issues and was even kind enough to provide me with a loaner car while they were detailing the car. Anytime you have an issue here, reach out to Rita, she will take care of you.

Robert Sahawneh is the guy to see! He had me in and out! I had originally went to their sister store in Scottsdale and the hybrid Elantra I was trying to purchase sold while I was filling out the paperwork. I went to bell road location sporadically one Thursday afternoon. The first Elantra SE I was looking at sold while I was filling out paperwork so we went for the SEL and I was in love!

It was fresh off the truck and still fully wrapped in plastic! In less than 2 hours I was driving home in my brand new car! The entire team is fun and personable. I will be a life long customer.

We have taken our Hyundai vehicles here for years. Now we have a 2019 Elantra GT N Line. It has a known mechanical issue that Chapman has repaired previously under warranty. Well, the issue popped up again. It makes the car ( with only 22K miles) difficult to drive. So I called for an appointment on 2/3 and they are booked until 2/28! 25 days! Super disappointing that they blame the lack of new inventory for a 25 day wait to get a Hyundai vehicle repaired for safe driving! BTW: The lack of new car inventory has nothing to do with the lack of timely service. As a senior citizen drivers, we are worried that the wheel will not freeze and cause an accident in the next 3 weeks.

Was able to make an appointment within next day, their online was fast and easy. They even contact me ahead of time to look up any current recalls. Experience was great from beginning to end. I had gone to different Hyundai dealership (Larry Miller) just prior to this visit where the experience was terrible, so I was glad for the experience at Chapman Hyundai, definitely recommend their service team.

We just had the best car buying experience ever! My girlfriend was treated terribly at another Hyundai dealership in the valley and coming here was a breath of fresh air. Chapman is family owned and we were treated like family. Zach was wonderful and the sales manager Mike was incredible too. We were there for 2 hours and not a moment was wasted. They are fast and efficient, while giving us the deal that we were promised on the phone.

Highly reccomend you buying a Hyundai from Zach. Buying a new car is typically a hassle, especially during these times. It could not have gone any better. Huge Thank You to the team at Chapman Hyundai!

Had a great experience dealing with them. Alan was my salesperson and he did a great job. My car was delayed multiple times due to COVID impact but Alan worked it all out for me. He truly understood what I needed.