Black's Tire & Auto Services

Walked in at 7:45am this morning with an almost flat tire. They were fully booked, but immediately agreed to patch my tire to help us out.

I sent my son to get an oil change on his Audi on 4/14/2022, he was told that they couldn't get the bolt off to change the filter so they ONLY changed the oil, still charging $80 for the services. My son got 5 minutes down the road when the car knocked off and wouldn't start with his oil pressure light on. He called his father who was a NON licensed mechanic, he took the bolt and filter off laying beside the road sound so.

On 4/15/2022 I went to talk to a manager about why a NON licensed mechanic could get a bolt off and they couldn't and why my son was charged full price for a service they didn't do correctly, he only answer was they couldn't get the he bolt off and he surely charged him full price and maybe next time I should have the oil changed instead of sending my 22 year old son.

The employee was rude and unprofessional he eventually ended up calling the police on me because I demanded answers, he called it being irate. The police agreed and actually gave me info on a better place to go! Worst experience ever!

Excellent tire store. Very helpful and knowledgeable employees.

Thank you to Jerod and Tim in Shallotte for taking care of my VW, best customer service hands down!

Took my work vehicle in to have my brakes replaced for the second time in three months. After the first brake job the brakes pads were gone, metal on metal.(Explain that?) They replaced everything under warranty but in the process my 250.00$ Bosch impact drill disappeared out of my truck. When I spoke to the manager the first thing out of his mouth was, ( We don't have cameras.) I'm very thorough when it comes to my tools and I know it disappeared while I was there. My conclusion is they are incompetent and thieves. I am filing a report with the sheriff's office. I recommend avoiding this place at all cost!

The service was horrible and they didn't even fix the issue with my vehicle.

While waiting for my car to be serviced, a lady was checking out and they told her her tire was fine and only the outer portion of her tire was punctured - nail went diagonal instead of straight through the tire. No charge for them to look! She was so surprised! She went to another place yesterday and they told her it couldn't be patched and quoted her over $400. That is why I only use Black's Carolina Beach Rd in Wilmington, NC- Excellence every time!

Took my truck to Stevenson Toyota in Jacksonville for an airbag recall. Was quoted $1400 for a mysterious leak. Took it to Black's and had them look at it as I had heard they are a trustworthy establishment. Sure enough, no leak found. Griffin was my mechanic and did a great job looking at the truck bumper to bumper. I will continue to take my vehicles here. Great service at the desk as well. Highly recommended!

These people are awesome! Friendly and professional staff. they did an excellent job on my car. Will definitely be using them in the future.

My wife had an appointment for brakes and a alignment at 10am. 6 1/2 hours later, they are just getting to the alignment. Great place to go if you are homeless and need a place to hangout all day. Otherwise, stay clear of this place. Stewarts Tire Service in Coats, NC blows these folks away. easily.

Shallotte NC : I've never had issues with this company, in fact I've taken all my vehicles here. However - that'll never happen again! My work schedule is the opposite of their business hours which I totally understand, however I have one single day off of work today, I called ahead of time after being on the road for 8 hours today, to have my oil. changed and tires rotated and was turned away. Again, I called AHEAD to ensure I would be able to be seen.

They said sure, come on in and we will get you in. Once I get there, I'm told they had a couple of guys leave unexpectedly today so they can't do anything for me. I then stated I even called ahead of time and all I got was "I'm sorry". It's 1:00pm and you're already turning people away. That's ridiculous

I went there several years ago. They sold me two defective tires and never did correct the problem.

Terrible service, arrived at the Dickerson Blvd store in Monroe NC at 1245 on 8/21 only to be told they close at 1 and they wouldn't mount and balance 2 tires.

Service was excellent. Came out right away and recommended replacing rims because of rust. Then technician Chuckie came the very next morning with new rims and lugs and was very pleasant, through and efficient. Would highly recommend#Blackstire.

If I could give zero stars I would. Terrible customer service. Called for an estimate for new tires for 2007 chevy impala. Greeted the person who answered my call and asked how they were doing today. I got snapped at bc they had a long line of customers. I was straightforward with what I needed. I was just told "I have a long long of customers". Like I'm sorry man but you may wanna figure that shit out cause y'all only opened 6 mins ago and you already have a stick up your ass to customers lol

I would like to thank the Black's Tire and Auto on Bragg Boulevard in Fayetteville NC. They are very professional and also take care of the customers like family. Special thanks to the manager the young man from Sanford, NC.

Their free tire rotation after purchase is impossible to get. I have been to 2 separate locations at opening and am told it's 2hour wait time minimum. I also was told they do not make appointments to do it either. I suppose since they are not getting money they are trained to give out long wait times so you will just leave, after the sale customer service needs work. How about do not offer services you do not honor

Great customer service! Get it done on time and very dependable

Amazing people, clean waiting area, fast and dependable service. Charlie and Griffin helped me out tremendously. These fellas are walking Angels.

Great service - friendly staff Scheduled 4 new tires and an inspection. Two guys behind the counter were super helpful and pleasant. Took my truck back as soon as I arrived and work was completed in about 30 mins. One tire leaked down overnight. I took it back in the next morning and experienced the same treatment all over again. They confirmed my suspicion of what occurred to cause the leak and acknowledged it and corrected the problem. Yea, a little hassle to have to go back, but I had a great experience and they got me out the door quickly both times. Will definitely go back.

If I lived closer to a Black's Tire, they would be my number one stop for all of my regular vehicle maintenance that I can't do myself. This shop is particularly good. It being a little ways out in Dunn, you don't have to deal with the crowds that frequent the locations in Fayetteville or the other bigger cities. The staff is very helpful, and easygoing.

The manager is particularly good at getting on your level when discussing what your car needs. You often feel like you're getting led on when you go to repair shops but I've never felt that way here. I got four new tires installed and balanced at a reasonable price - remember that you don't HAVE to go with the Goodyears that they clearly have a relationship with here.

I got Falkens, for example. You can order any tires and they'll put them on for you. The waiting area is large and spread-out with plenty of seating, including a table with chairs. There's vending and WiFi if you need to work while you're here.

Amazing place and people! I was passing though and didn't have a lot of time to fix a tire. They squeeze me in same day and went above and beyond. The entire staff was very friendly and knowledgeable, from the front desk, to the technicians to the owner. All for an adorable price too! If I lived in the area, I would never go anywhere else.