BMW Of San Jose

Took Bean, that's the motorcycle, in for a well-deserved 12k bike sauna at San Jose BMW after our trip to Utah. She was happy and so was I.thanks to all the kind people at San Jose BMW

Amy and Cory are exceptional people to have I sales. Extremely knowledgeable and low pressure. They make shopping a fun experience. The guys in parts and accessories are super helpful. Introduced me to quality aftermarket parts for my R1200R and were very quick in facilitating getting my parts. And what can you say about service? They are just RAD! Pete was super helpful in troubleshooting and getting my bike in and back out on the road.

I know there are other people in service but I've only worked with Pete so far. I will continue to recommend this shop to anyone that is looking for a new bike or new to motorcycles. Thank you to the whole crew.

Fantastic experience overall, I couldn't be happier. I actually showed up about 45 min before closing time (sorry again) and was treated unlike it was quitting time. Really everyone that helped me was excellent and had first hand knowledge of bikes and gear. I ultimately purchased a new Zero FX and I love it. I would recommend anyone looking for a new BMW or ZERO to check these guys out, it wasn't a typical stressful dealership experience at all.

I didn't feel pressured in any way to buy anything but the way I was treated made me want to! I'll be back here should I need to upgrade or have my bike serviced. Thanks again

I purchased a Specialized bike from San Jose Motorcycles and it was definitely a higher level of buyer experience than your typical bike shop. The owners of the shop have smartly infused BMW and Specialized products into beautifully staged showroom. Everyone is very professional, courteous, and welcoming with a friendly smile. Don't doubt their expertise on the bicycle end.

They are an authorized Specialized dealer and have all the support and knowledge readily available. I also got to tour the service area and they have everything and then some more to work/assemble the Turbo Levos. Because they deal with high-end BMW motorcycles, the care and attention to detail trickles down to the bicycles as well. I would not hesitate to shop at SJ Motorcycles and refer my friends and family. Kudos to Alex and Willie for a fantastic family owned and operated store.

Great experience purchasing a new bike. Cory was the coolest salesperson I have dealt with in a very long time. Absolutely no pressure buying experience, even though I made multiple trips to make sure I got what I wanted. No silly hidden or add on fees that you find at other motorcycle dealerships - everything was super transparent. Definitely recommend that your next bike be a BMW and that you buy it from Corey @ San Jose Motorrad

Excellent buying experience with Cory! He is very knowledgeable and flexible, explaining clearly the pros and cons for different bikes. I also really liked the discussion with Randy on the bike servicing offering and Cristian did a great job on the paperwork. I pick up my bike on Saturday :-

This BMW shop is excellent! Zach deserves MAJOR kudos for diagnosing my bike's problem quickly and implementing the repair. I have worked directly with Pete, Randy, Justine, Geoff, Robert, Sergey, Bill (parts), and Zach - they are all excellent people - courteous, happy and productive - a credit to the shop's leadership! Not only is the shop excellent, but they are a major part of the local community - supportive and kind. I particularly like the shop-sponsored Wednesday afternoon group rides - they are a lot of fun! You CANNOT go wrong with San Jose BMW!

On my 600 miles service for S1000rr paid for detailing, didn't detail the bike or care to inform me that the bike was not detailed (total cost $566 for 1 service: 390 for labour overall, 80 for detailing service). On noticing there was mud on the bikes underside the site manager said they wiped it down and they don't do detailing even though I have a receipt and messages where I was promised detailing.

Then he goes on to tell me that the detailing guy didn't come in thus they couldn't detail and returned my money. Also they found fork seal leaks, and the site manager went on to tell me he was doing me a favor by covering it under warranty and that he is returning the money out of goodwill, its not a favor that you are doing Pete, its your job. Worst BMW dealership regret giving them my business will not recommend others to go here.

This place is the epitome of what a dealership is supposed to be. From the moment I inquired about a motorcycle being available, to when I had questions, to when I went in and test rode the 1st time Amy and her staff have been absolutely fantastic. This place is a family run and operated dealership. They have ties to all the brands that they sell and they're knowledgeable about the bikes that are on their floor.

From the moment you walk in to the moment you leave they are going to treat you as a customer should be treated with respect and kindness and they're gonna pay attention to you and make sure that you feel comfortable with everything that you're doing and you're not gonna be forced into any decisions. Upon buying my bike from them they took me around and introduced me to all their staff so I was comfortable with who was there, who was going to be expected to be there, and who can help me.

Then when I had my 1st small issue, They immediately reassured me that it would be handled or they would even replace my motorcycle to make sure that I had the best experience possible. I'm 38 now and I have had multiple vehicles from multiple dealerships and I really can't rave enough about how amazing they treat their customers in comparison to all the other dealerships that I've been to in the Bay area. I highly recommend if they have a brand or bike that you're looking to buy, you get it from them.

By far the best experience I've had at a dealership! First off, the place is amazing! Eye candy everywhere! The staff are super friendly and make you feel at home right away. I was looking for a 1250 GS, and Cory helped me out, gave me a tour of the place, and was just a overall great guy to deal with, his knowledge of the GS's was awesome! I took home my first GS and look forward to my many adventures on it! If you are considering a BMW bike, this is your place! They will definitely have my business from now on.