We're a Five Star dealer situated conveniently at I-17 and West Camelback Rd in the middle of Phoenix, Arizona. We have just completed the construction of our new state-of-the-art dealership - complete with new service, parts, body repair, and sales departments. Please feel free to stop by or visit our departments online!
Reviews (2)
Dally
Nov 27, 2013
Dealing with this dealership is the worst experience I have ever had! We pre ordered a 2014 Jeep Diesel and we were treated horribly from day 1 of the pre ordering all the way through the arrival day of the jeep approximately 3 months later. From the sales rep Robert Sturrup to the business Manager Neville Flintoft all the way up to the General Manager Kim Cotter, they were all rude, unprofessional and treated us like we were second rate citizens and that we were just a burden. If you are looking to buy a new car, take it from my experience and avoid Bill Luke Chrysler, Jeep, Dodge!
Greg
Nov 05, 2010
They send you emails stating you can buy from them at a specific price and when you get there they say they don't have to honor it because it is not a contract. They said it doesn't matter what a salesperson says or writes only what is in a contract. They advertised a wrong price but when asked about it they said yes, that they would honor the price if i come in so i did.
There General Manager says they only honor contracts NOT what salespeople put in writing. This is really a bad business practice to mislead and commit in my opinion FRAUD. The BBB and AZ Attorney Generals office have complaints already on file....BEWARE of THIS DEALERSHIP....
There General Manager says they only honor contracts NOT what salespeople put in writing. This is really a bad business practice to mislead and commit in my opinion FRAUD. The BBB and AZ Attorney Generals office have complaints already on file....BEWARE of THIS DEALERSHIP....
