Bergstrom Lexus Of Appleton

I have purchased a lot of cars in my years and this was the best sales experience so far. The price on their used Lexus was very fair and their offer on my trade-in was more than fair. This all went down much better than I had hoped and I'm very happy. Thank you to my salesperson Andy for making something I generally don't like doing a wonderful experience. Needless to say, they've fully earned my future business. Thank you so much!

Absolutely fantastic place! I'm always greeted with a smile and courtesy. My (silly?) concerns are met with seriousness and the staff makes a point of teaching me the many nuances of my new car.

O had purchased a Lexus recently and was having a problem with a couple of systems. I went to the Bergstrom Lexis garage in Appleton. They directed me into the dhow room with my car. A greater asked me about my problems and he made a phone call. Immediately 4 technicians came to the car and went to work on my problems. Everything was explained and some electronic adjustments were made.

Just 10 minutes later i was ready to leave. In my entire life and a dozen cars i had purchased and serviced i never had this kind of attention. What a wonderful organization.

We took our Lexus 300h here yesterday. From the genuine greet, to the above-and-beyond service, to accomidating our two kiddos in the play area. Everyone was kind and professional. We have worked with several Lexus service centers and this location, which is 2 hours away from where we live, is by far the best. Definitely a first-class experience! We will be back for our next service!

Getting a car might not be a big deal to some but it is and was everything to my mom. My mom has never had a new car and has always dreamed of owning a Lexus. Finally, at the age of 50 she decided to make her own dreams come true and purchase her dream car. Unfortunately, the car market has been difficult and buying a car seems impossible these days. Rick Bergstrom went out of his way to find my mom her dream car!

It was such a pleasure working with Rick. He was very understanding and compassionate. In these tough times, we need more compassion. Thank you Rick! My mom is beyond excited about her new car and crying a million tears at the kindness Rick and the Bergstrom team has shown to us.

Great experience with the dealer. Purchased a used car from them remotely and had it shipped to me without even seeing it in person. Would highly recommend. Thank you Rick

This Lexus dealership is THE BEST! They are good from sales to service. Everyone is knowledgeable and provides the best possible customer service. Stewart Wong is by far THE BEST Service Advisor EVER! If there was a worldwide contest for Service Advisors he'd win #1 in the WORLD! I give this dealership 100 stars! Thank you Lexus for being there and taking care of me and my car throughout the years!

I love how you explain things when you fix my car (which Lexus' don't need much, they are so reliable) and how well you wash and dry my car with every visit. They're service pricing is reasonable in comparison to other repair shops (I've checked out of curiosity). You always have a loaner for me in emergency and a private office for me to work and eat while waiting.

I appreciate you and you always let me know you appreciate me! Keep up the excellent work! I will forever be your customer from Green Bay or wherever I may live in the future.

I own two Lexus cars a SC430 and RX which I bought here. I have never gotten better service anywhere else. Stewart has taken care of me for eight years now. He is the best, always takes care of my car needs. He is very attentive and makes sure I'm happy when I leave.

Recently had to get service done to my Lexus. An experience that didn't begin too well for my husband, turned into a pleasurable visit thanks to Peter. As always, thank you for taking the time and making the effort to offer great service.

I am constantly impressed with the outstanding service! They always go the extra mile and provide an outstanding experience. I had my Lexus in for routine service and called for a ride to pick me up from my home when the vehicle was finished. They did one better! They brought the car to me! 5 Stars!