Wegner Auto

I tried to get information on the vehicle, both through email and through their online chat. The email response was canned and didn't answer my question. The chat was even worse, the lady did not answer my question and just stopped responding when I asked for a Carfax.

Want to send a huge thank you and appreciation to Spencer Young at Wegner Auto Company in town here for treating me like a human not a woman when buying a vehicle and answering all of my questions without rushing me and just being a down right nice sales person! Good company while waiting on different things and not often do you find someone so willing to accommodate you and not rush you when making such a large purchase. I for sure will be a returning customer for all my vehicle needs!

They provide incredible service and will go out of their way to help you! Even if you don't buy your vehicle there! I am so impressed. They've earned a customer in me!

This was the smoothest experience we have ever had buying a car, thanks to Kallie! She worked around our busy schedules and made it happen! Thank you!

We had an amazing experience on the Saturday of Labor Day weekend, while other auto shops turned us away. We don't live in the Pierre area, but for those who do, I highly recommend Wegner Auto and its service department for the quality service and care they provide, as if it were done for their own family.

Long waits and no decent reading materials. Buy some mags besides car and driver, like National Geographic. Tortuous wait but they are professional and courteous.

We've been dealing with automobile people since the 1970s and this is the best we've ever been treated. We are 1800 miles from home had the front window smashed by a duck on the interstate and they fixed it in the same day. If the car sales people are anywhere near as nice as the auto repair people I'd buy a car here every time I would buy a new car. Treated like kings even though we were out of state. Ed know everything about the body shop and the local commerce

Being a recent college graduate and transplant to Pierre, it was necessary for me to purchase a car on my own for the first time. On February 28th, 2014, I purchased a 2001 Saturn L300 with 87k miles for $4837 from Wegner. The following is a brief synopsis of the problems I have had not only with the car but the dealership and its questionable business ethics as a whole.

I feel violated and angry that I was screwed over so thoroughly by Wegner. The car had a documented issue from the previous owner when Wegner acquired the car. The head gasket issue was identified by a mechanic at Beck Motors when the car was under the previous owner. I have a physical copy of the invoice that backs this up as a 'known issue'.

The problem was overlooked and not disclosed prior to the sale. It is the dealer's responsibility to inspect every car they sell for major issues like this and to deal with them appropriately before the car is sold. It is unacceptable to me that a dealer missed such a major issue- intentional or not, both reveal their intentions as unprofessional, greasy, and predatory, pushing lemons they haven't bothered to properly inspect on the population.

The head gasket problem was not fixed as per an agreement reached by a manager, Don, and me when the problem was first dealt with in April. It was claimed by Wegner's Service Department after repairs had been completed that the head gasket was not the problem, but something else. Because of this improper diagnosis, the car's head gasket problem has recently resurfaced due to it not being properly dealt with in April. Repairs to this car to fix the known issue are worth more than the car itself, rendering an out-of-pocket payment by me financially unwise and impracticable.

I am stuck making payments on a car that was already at death's door when I bought it, and currently only has salvage value. As a new resident to Pierre most of my time here has been filled with stress and anxiety over this situation. Also as a recent college grad and given my starting salary, my options here are limited by my financial capabilities.

I will not risk purchasing another car from Wegner since this has been my experience so far. Therefore, because the Saturn was sold to me with a major known issue that was overlooked, and subsequent agreed upon repair work done by Wegner after I purchased it has failed to fix said issue, I expected Wegner to honor my request, which is that I receive a full refund of the purchase price of the car, to which I would reserve the right to spend at any dealership deserving of my business. This has proved unsuccessful and I've taken it upon myself to share my downright rotten experience with Wegner so others won't experience this.