Holman Motors RV & GMC Trucks

I can not thank the staff enough at Holman Motors. I needed some paperwork from them due to unusual circumstances. Everyone there responded very fast and efficiently. Thank you. I will buy there again. Buy the Pekin insurance if you are buying a vehicle.

Had the oil changed in the truck with no appointment and they got us in immediately. Just went back and bought a camper, Art our salesman was amazing in helping us find what we were looking for. He went above and beyond to help us with the criteria we desired! Would definitely recommend

We had been looking at used travel trailers as I converted our 2001 keystone into a utility trailer after rebuilding the super soft floor then discovering the molded deteriorating walls. The desision was made to purchase a new travel trailer knowing that Holman motors & RV has one of the best selections. On line I inquired about the best price and Eddie Holmberg was quick to respond, and we set up a time. Eddie spent quite a long time with us looking it over and being upfront and honest about the camper we chose, the upsales we're also handled well.

The buying "new" experience was an absolute relief. The whole staff was very accommodating and courteous, In the end I was very satisfied with our purchase and encourage anyone to stop in and see Eddie Holmberg at Holman RV for a real deal on an rv

Often my mind says just go to the "big box store" then I remember talking to someone who knows the products is superior to those who pretend and say isle "9 bay 4". When thinking RV for me my closest and best bet is Holman's RV. They understand the questions and have the products to get it done right the first time.

Purchasing our RV from Holmans was a great experience, everyone was super friendly and we were in and out in no time, after a few months we noticed a few things needing repairs so we scheduled an appointment to bring it in for servicing- huge mistake. They've now had my camper for close to 5 months, I finally got someone on the phone about a month ago and they said about half of the work is done and the parts for the rest are on back order and should be in within a week.

Well now I've called about 2-3 times every week since then and they transfer me to the guy that's apparently in charge of the repairs, he never answers, I've left numerous voicemails and never get a return phone call and I am 100% over getting the run around. I will never refer someone to a place with such terrible customer service.

My wife and I purchased a 2022 Keystone Outback 328RL from Steve McAfee. Steve was very prompt, attentive and kind through the entire process. I highly recommend Holman RV and Steve McAfee to anyone looking to purchase a new or used RV or automobile. After a terrible experience at Camping World in Piqua Ohio, this experience was a breathe of fresh air. Kent Winchester delivered our new unit and took away our trade and he was absolutely fantastic to work with as well!

The ownership and management at Holman RV and Holman Motors Should be very proud of these staff members. Top notch sales and finance process. Get your next RV from Holman RV! You will NOT be disappointed!

MacKenzie Watson my sales person was terrible. From call one never friendly, even at pick up not a hello or a thank you. Some people should really not be in sales, is it that hard to just be nice. Now the reason I didn't go one star is the guys that did the walkthrough were so friendly and nice. They were brothers, and a true pleasure to deal with. Finance guy was also nice to deal with.

Ron Cramlet made sure our buying experience was seamless. The inventory and price cannot be beat. Trust me, we tried. No one came close to Holman Motors. With the price and service we received it was an easy decision to make. We have already recommended them to family and friends. Best place in the Midwest to purchase a RV.

While we have not bought from Holman RV yet, we have stopped in to check out the inventory a few times. The lot is fairly large and they do a good job keeping it stocked with various brands, sizes and price points. They have everything from teardrops to 5th wheels in their new inventory and even a few drivables in their used. Almost everything is unlocked so you can actually see what the inside of the various models look and feel like.

They have a massive RV service department and offer storage as well. We purchased a truck from the auto dealership and had a great experience. I have to image the RV purchase experience would be equally as good. If you are in the market, I would recommend checking them out.

Delivery - we used Kent, their RV delivery guy, to move a fifth wheel for us and he was so amazing I had to leave a review. He works directly for Holman and I can't speak highly enough. He truly took the time to make sure it was a smooth transport from start to finish.

I am in the market for an RV so a friend recommended Holman RV. I jumped on the website this morning to look at the inventory and a virtual assistant came on and stated the sales people were not in but someone would contact me during business hours. Then about an hour later i received an email stating someone would contact me during business hours.

I had not heard from anyone at 2PM and i was off work early so i decided to go to Holman RV sales so i arrived at 2:55PM i went through what i thought was all the used RVs and no sales person came out so i went into what i thought was the car sales and RV sales are. When i walked in the main double doors one sales person was with a couple, one was on a phone call discussing a camper issue and two others were on their cell phones.

I stood there for a moment and then walked back out the doors and walked around and went in where the very large (Nice) truck is on showcase and still the two guys were on their cell phones so i walked through the area and figured i was at the wrong building. I went outside and walked to the the Holman RV building and the lady stated that that was not the sales building and she pointed to where i just came from.

I explained to her what just happened over there and she stated she would call over. I went back out to the campers and looked around another 10 min or so and finally i left there at 3:40 and not one person ever acknowledged i was there except for the young lady that was in the repair building! I have always heard decent things but this was a horrible experience!

Go in for a trade. No one approached me. I had to find a salesman. Then Once they appraised by trade in and gave me what I'd be paying for a new vehicle the price was $5,000 over the sticker price on the car. They stated it's a "sellers" market And all vehicles are over priced and everyone is paying the extra money. I said well I'm not paying extra its listed for $5k less.

We did not work out a deal and I wont ever buy a vehicle from them. When it's a buyers market I'll remember who was taking advantage of the people. They also cost them selves around $200,000 worth of extra business because my buddy who runs his own company came with me to see how the service was and he won't be buying his new trucks from them. Good luck treating people like a number. Won't make it long with that attitude.

I purchased a used car from Holman Motors last December. My sales persons name was Bill. Bill assured me that the vehicle I was interested in was a good, solid and reliable car. A week later I took the car back to be looked at by the mechanics at Holman because it was making a horrible high pitch noise and seemed to be losing power. They kept my car for a week and couldn't find anything wrong with it.

Two weeks later, I was able to start my car but it would not run. The car they sold me had a blown transmission. I again contacted the dealership and was told that I purchased the car "as is." I paid 4K for this used vehicle and now have put over 3 K into it. I got totally screwed and would never recommend this dealership to anyone!

On March 20th, 2021 I purchased a 2015 toy hauler travel trailer, my salesman was Craig Ochabot. I noticed many things that needed attention; liquid on the floor indicating a slide out leak, broken hand rail on the rear door, exterior places needing attention with caulk and the power bed in the rear needed adjustment. I picked the camper up and the walk through crew assured me all was fixed. There's were evident signs of caulking but two of the vents were cracked and just caulked over.

On March 27 I took my first trip and it was a rainy weekend. The fluid was on the floor when I opened the slide out, two off the three vents we leaking and the power bed was still jumpy. I texted Craig at 1030 and we exchanged in excess of 20 text and pictures regarding the issues. His response was "when can you get it here for us to fix those issues?" I told him I would as soon as I get back in town.

On March 29 and 30 we exchanged several more text and he was suppose to call me back with instructions on when to drop it off. I hadn't heard from him by April 6 so I texted again and received no reply. I then made multiple calls and left multiple messages for Mr. Ochabot over the next 2 weeks again with no reply. The last week I called the office and asked for the sales manager, Ron Cramling answered.

I explained the situation and Mr. Cramling apologized and stated he would get the issues fixed right away. Within an hr I received a call from Hayden Bailey, the RV service manager he instructed me to drop off my unit the upcoming Monday and it would be repaired. I dropped the United off and meet with Mr. Bailey. He assured me everything would be fixed but it may take 2 wks.

At approximately 2wks I received a call the unit was done. Upon inspection all of my concerns had been corrected. Mr. Cramling and Mr. Bailey are men of their word and an excellent representation of Holman motors. If my rating were on them alone I would have given 5 stars. That being said, Chad Ochabot is not a man of his word. He made all kinds of promises of being there after the sale and making sure I was happy with my purchase.

If I had to make a rating based solely on my salesman, craig Ochabot, I would have given zero stars. In closing I would say use Holman motors god your vehicle purchases. The management cares about follow through and doing what's right. If you happen to get Craig Ochabot as your sales representative immediately ask got someone else!

I only give 1 star because our salesmen was very nice. The service department is awful! We took our camper in for a year end warranty list. They had it for over a month but had to order a window. So we took it back when the window was in. They had it for another MONTH and when I called (on Thursday) I was told the window wasn't completed yet but the ticket was pulled so we could pick it up Monday.

My husband called Monday to confirm. He was transferred, hung up on and then redirected to parts every time he called back. Turns out the very nice lady (Cecile) in parts informed us that they ripped off our front tongue jack when moving it and were waiting on a new one. So David King completely lied to me on Thursday when I called. Apparently the window had been replaced 2 weeks prior.

We also installed lights that were connected to the jack that they had to reinstalled. They reinstalled them to the battery disconnect and when the battery was dead the employee told us a battery only last 3 days if it's not used. WHAT? Dumbest thing we ever heard! So I guess if I don't drive my car for 3 days my battery will be dead. I normally wouldn't publicly put a company on blast but when u call Holman RV they keep redirecting your call to voice-mail and talk to you like you're an idiot. Buy and service your camper somewhere else.

We live in California but found the travel trailer we wanted at an excellent price. Holman RV had it listed on one of the RVs-for-sale sites. I called expecting that it wouldn't actually be available. It was! The salesman, Gage, went above and beyond to answer questions and arrange our purchase long distance. He took and sent me pictures of the exact trailer we'd be buying, even though the pictures online were also of that trailer (they use no stock photos).

As it happens, we were soon to be vacationing on the east coast so we changed our flight home to land in Cincinnati instead and reserved a budget moving van to haul the trailer home. It couldn't have gone any more smoothly. The trailer was ready to roll when we arrived, all paperwork having been done via mail. Gage made sure we knew the specs needed on our rental truck, and then came to check on us after the walk through. Our experience with Holman's and Gage couldn't have been better! We so appreciate the excellent deal and service we got! Highly recommend!

I checked in my 2008 Fleetwood Bounder 38v Diesel Pusher in for repairs. I had a list of numerous repairs. Two repairs which are not going well. 1) My two air brake tank gauges were going from 0-150 psig over a 500 mile trip from Upstate NY to Cincinnati. I explained that the brakes were getting the proper air press but there is a short or ground on the gauges. 2) I was given an estimate by email and voicemail for $1300 to replace the freon hoses from the chasis a/c compressor to the air conditioning condenser.

I replied that I approved of the $1300 replacement of the freon hoses. In the evening around 5pm I received a call that the air conditioning condenser connections were heated and damaged by overheating them with a torch. Also that he misquoted the freon hoses replacement and that now the cost for parts and labor would be $4500. 3) I go to Holmans Motors/RVs to find all my hoses and air conditioning condenser lying in a heap on the garage floor with the mounting bolts missing for the air conditioning condenser. 4) Holmans admits to overheating the aluminium threads on the air conditioning condenser in the write up of the job status paperwork.

Instead of cutting off the old freon lines as they did on the other connections to the air conditioning compressor they overheated the two connections until the aluminium threads were melted releasing the hose connections but ruining the good air conditioning condenser. That's when Holmans gave me the new estimate of $4500. 5) No they want me to pay $4500 or walk away with my parts as a pile of debris from their inexperienced mechanics. 6) I working with BBB to resolve this. Do not darken their doors. They will do anything possible to cover up their bad work practices.

Our experience was great! We were able to get most of the process done over the phone and spent minimal time at the dealership. We drove from Louisiana to buy from them. Great prices made the long journey worth it. We are happy with our purchase and totally recommend them.

Great experience after we switched salesmen. Campers are flying off the shelf recently so it's easy to expect longer wait times from the manufacturer. We were quoted 6-8 weeks in mid-August so we went ahead and put ourselves down on a "list" for the next incoming camper of the brand we wanted. This is where Holman got a little shaky and didn't communicate with us.

We made phone calls a few times to make sure we were good to go but our salesman wouldn't respond. After sending a stern email, we were contacted by someone else who ultimately helped us the rest of the way. Holman apologized and took good care of us afterwards. They comped a few hitch installation costs for us which really saved us money! Very glad they made right on their wrong. We've done extensive research and feel we got a great price on our trailer.

They thoroughly went over the entire camper to make sure everything was working and gave us an in-depth tutorial on how to operate everything. Thankful we stuck it out with Holman.

DO NOT GET REPAIRS HERE. My camper was sent here after an overflow of water into the camper, on our part. The insurance company recommended them to do the work. The camper sat for 2 weeks with water in it, and all Holman did was run dehumidifiers for over 3k in work. Due to my work situation and Corona travel restrictions I was unable to get to the camper for awhile after the work was done.

We got there to clean the camper out, and the water all trickled down toward the slide area where the jackknife sofa sits. Under the jack knife sofa, 6 months after was damp towels, cardboard boxes with items in them that were damp and water ridden. Holman told me and the insurance company that the repairs were marked complete and nothing else needed to be done.

They refused to address the dampness under the sofa, and claimed it could be from something else. Laziest and most rude service department I have ever had to deal with. I am having my camper re-evaluated straight from their lot and if there is mold, I will be reaching out with an attorney.

UPDATE #3 Bought a used vehicle 6/17 have had to sign the paperwork now "3" times. They called back end of June and wanted me to come back for the "3rd" time as they said the bank would not accept it. I said no. I told the finance person Bill you screwed all this up with county wrong twice, totals wrong twice and being charged for warranty i told him I did not want.

So I said no I will not come back down. He faxed me the paperwork by fedx and told me to take from driver sign immediately and give back to driver. I said no i am going to read it sign it if it is correct and then take to drop box. Called them 7/11 about no paperwork on tag transfer or memorandum title. Salesman will not respond to any email and neither will finance man Bill.

So I called and asked for owner. Got an Eric. He could not get off the phone fast enough when i told him of the problems i had had. Said we have your phone number we will call in a week and hung up. Later a Lisa called. She said she does the title work. Went over the paperwork and had to once again correct things that Bill the finance man screwed up.

She said that she had to go to the "controller" many times on the things he is dong wrong. There is no customer service after the sale and very little during the sale. I would not ever go back to this place.

It is hard for me to provide such a low rating, but being yanked around by the staff there left us in tears and angry. I've given a little time between the events and this review so as not to be rash. We had done research on RVs and prices and talked to a few places. We visited Holman once and they let us explore inventory and ask a lot of questions without pressure.

At that time, we asked about some different models and were given prices. The one we were most interested in was on the lot but all present models had been sold and we would have to wait for more to arrive later in the month. We understood that and said we would talk about things. We did more thinking and research and ended-up back at Holman the next evening.

We even looked at buying a truck from them, too. When we went in to finalize things and talk prices, we were greeted by our previous salesman. Things were busy, but they were helpful. He sat us down and began talking about what we wanted. When we explained that we were fine to wait the 2-3 weeks for the models to come back into stock, he quipped that they had just gotten a new one in that day and it was already sold.

We were surprised since we had been told the day before that all 3 on the lot were sold and no more would be in for 2-3 weeks, but things happen. When the salesman left to see about some options, he came back and told us that the one that had been sold today (the unexpected one) was the last one that would sell for the price we had been quoted and the ones coming at the end of the month would be $1,000+ more expensive.

The sales manager had decided to charge more for them because they were a new model year. This was after we had been told twice that the ones coming in a few weeks were the exact model and price. The salesman went to ask his sales manager who came to the floor to talk with us and he was dismissive and rude to both us and the salesman. He refused to honor anything his salesman had said and wouldn't even let us get our explanation or questions out.

With the writing on the wall, we walked away. I have never been treated more unprofessionally by any sales group and now we will neither buy the camper nor any of the trucks we looked at. I would rather write a positive review for a locally owned business like this, but here I am. Do not trust them - even if you have it in writing. They may be perfectly fine individuals, but lack integrity as business people and professionals.

Dishonest service department, misdiagnosed repairs, repairs never correct every repair made was not done correctly be warned do not buy from them. I have bought 2 campers here will never buy from them again. Should have went to Couch's rv nation.

This place is the best! A++ they treated me with the absolute best service around. Super nice employees that work there and they know what they are doing. And the price is very reasonable. I highly recommend this place! Thank you so much everyone! I will come back again and tell all my friends and family!

Purchased an RV less than a year ago, they wouldn't fix a simple issue still under warranty. The staff is rude and saleswomen are jerks. They have crappy hours for a recreational business.

Absolutely do not deal with this place. I wasted over a week trying to purchase an Rv. I live out of state and they offered delivery. I got the price for my trade, the camper, and the delivery. After not returning phone calls, I finally spoke with the salesperson again "Mark" and he told me they could not take a trade from out of state. They knew all of this information up front and still wasted my time.

Go with a dealership that actually returns calls and sticks to their word. If it is this hard to purchase something from them, I would dread needing them to live up to their word.

I looked at fifth wheels across the US and Canada for months before finding Holman RV. I found a fifth wheel I wanted and negotiated for weeks to get the price down. At the end of the day, Holman's fifth wheel listed price was by far the cheapest. Such a good deal that I drove all the way to Ohio from San Diego. Yes.that's a long drive. And the best part about it is that they were so honest and upfront about the condition on the used RV that I felt very comfortable with the transaction without ever even seeing the RV in person.

Not only were their prices the best, but after stepping on about 10 different RV lots I can say with confidence that Holman RV had the best customer service.by far. Eddie Holmberg was exceptional. From the very first phone call until several weeks AFTER I purchased my RV, Eddie Holmberg exceeded my expectations. Let me be clear - I bought the cheapest RV on the lot. Nevertheless, I felt like I was the biggest spender they had seen on the lot in months. I'm extremely satisfied with Holman RV and when it's time to upgrade I'll make the drive again.

Holman Motors used unfair, deceptive and unconscionable practices to sell me a vehicle. When I went to check this car out, the salespeople at Holman assured me that it was in good condition. The maintenance light was on, but they told me that it was an easy fix. We agreed (in writing) that I would purchase the car at full price on the condition that their mechanics take care of the issues.

I left it over the weekend to be repaired and picked up the car on the following Tuesday. Everything seemed fine. The next day, the car wouldn't start. I gave it a jump start, but the maintenance light came back on. I called Holman and explained what was going on. They told me that it wasn't their problem anymore. Three weeks later, the car sputters at around 20mph and has a hard time getting up to speed.

And this morning, I went to start it and the battery was dead again. I did not leave any lights on. I might need to get a new battery; hopefully I don't have to get the transmission replaced as well. Holman Motors grossly misrepresented the condition of the car that they sold me. The car has given me nothing but trouble. If I had known what I was getting myself into, I would have taken my business elsewhere.