Sanderson Auto Sales

I had several issues with an ignition interlock device at my local shop. When I switched to Sandersons, they rewired the device and I never had an issue since.

Fantastic customer service! They got my vehicle in right away and kept me posted on my vehicle. They got my vehicle back to me in a timely manner. I will definitely be doing my business with them again. Services: Exhaust, Vehicle Inspection, Auto exhaust system repair

Will never go back to this place. Had a device installed in my vehicle. Had called with questions only to be brushed off and rushed off the phone. Very unprofessional and rude. Did a terrible install. Left the trim hanging off both door panels. Was told that's my problem when asked about it. Put my dash board back on and never clipped it back in properly.

Staff lied to me and told me they never touched the dash. They had to to install the wiring, and this is the first service I've had since buying my vehicle brand new. Overall, terrible experience and will never retain their services again

These guys were amazing. We had to have our engine completely replaced. During the maintenance they gave us one of the loaner cars for free It took over 3 weeks to get done and we were not charged once for the loaner car. The engines they kept getting from their supplier was not up to their standards so they gave us an improved newer rebuilt engine for the same price as we would have had for the original engine rebuilt style. There has been no issue since and our car even gets better gas mileage now because of it. They were amazing and I will definitely be going back to them for future repairs.

My car needed worked on so bad it was uncomfortable to drive or even to ride in. I took my car in to Sanderson's and had the repairs done. They were very polite, offered excellent service on my car, and customer service. I am VERY SATISFIED on the work done on my car. It is comfortable for my passengers and myself once again since I don't have no more issues and the car has been working like it just came off the production line. I HIGHLY RECOMMEND to anybody. Thank you once again Mark, and to your awesome staff.

Always do good work, bring plenty of vehicles from our fleet here and never had any issues. Quick turn around, good customer service, quality parts, all around no complaints. We can be fairly demanding and they always get it done

My vehicle was towed here after it died on me while traveling from Minneapolis to Des Moines at 3am. I am a traveling health professional and needed to be at work that evening. They called me with a probable diagnosis by 10 am but advised me that the car was running and they could not get it to fail. They advised me this repair would cost over 900.00 but again couldn't be certain since the car was running.

I choose to return the vehicle to my home in WI and crossed my fingers it would continue to run. They provided me with a 3 page check list of the systems they went through to diagnose the problem and only charged me $89.00 for their time which I thought was a more than fair price. They also picked me up from the hotel at no extra charge! I very much appreciated their honesty and the speed at which they got my car in to look at it. My home garage also could not find a problem and the car continues to run 2 weeks later.

Came here for the first time and will certainly be back. They got my car in as soon as they could and were very nice, helpful and informative in the process. Will certainly recommend them to anyone!

Long story short- These guys saved our honeymoon! I am debating driving 7 hours from home in WI every single time my car needs fixing. Trust these guys!

On 6/21/21, my daughter and I were returning to Seattle in my 1999 Anniversary Edition Miata, after driving Route 66 from Santa Monica to Chicago. The overheating issue that had plagued us on and off for much of trip reared its ugly head again. Despite being super busy, Aaron Bjorkland and his crew were kind enough to squeeze us in. They were very thorough in running various tests; they found the problem - an intermittently faulty thermostat. It was replaced and we had no further issues on the trip home. THANK YOU SO MUCH

Friendly and helpful. Regularly service my motorhome and recently repaired a leveling jack. Service: Oil change

Driving cross country and broke down in Albert Lea- no mechanic in town could schedule us in for a week but Sanderson squeezed us in for a fuel pump replacement. We were back on the road the same day. Excellent service, kind people.

A big thank you to the folks at Sanderson Auto. My Acura had several dashboard warning lights/errors come on while gassing up on our way through town. Not knowing the area I took a shot on Sanderson and glad I did. Very professional, very accommodating and very good communication. I think it says a lot about a company when they go the extra mile to help somebody who likely won't be a customer in the future. I would definitely recommend to anyone needing auto repair in Albert Lea.

Friendly, skilled service at a fair price. We brought a used car in for a pre-purchase inspection, and were very happy with the whole experience.

Very sweet owners. Was straight up and honest. Took care of our 02 Saturn l2.

Always work to get our vehicles back to us quick, communicate progress and inform us of our options. They give honest estimate on parts and work. They have earned our trust over and over. - J.M. & A.W.

Passing through & needed repair on trailer suspension. We found a gem of a place. Great people, excellent service. Our timing was blessed. So was our choice in Sanderson. Thanks guys. God bless.

Sanderson really understands customer service! Kurt and the guys stepped up to help me when I was in a tough spot, far from home. So grateful I found Sanderson Auto Repair!

Four stars! they gave us the best estimate on getting struts in the front and bearings in the back done! great customer service and treat their customers amazing! never been there before but definitely will be returning for all my car needs!

Sanderson's has the best customer service! Mark's Crew is an example of what service means. They are Flexable, helpful and Generous.

Have to give a huge shout out to Mark Sanderson. We had a guest with vehicle issues stranded in Albert Lea. Even though it's a holiday weekend they went above and beyond to make sure the guest had everything they needed out of their vehicle. Thank you so much for making a stressful situation better. You are very appreciated!

These guys are the worst. They wanted to charge me over $900.00 for a job that a nearby shop completed for $410. Not to be trusted by any means and that comes from someone who worked at a service station for many years. Beware.

They actually made a house call to help get my truck started. Thank you gentlemen you saved my camping trip and my Father's Day weekend.

Can I rate them a negative?! They put not one but TWO bad batteries in my car. after that I never went back. No more business there for me!

This place literally defines the phrase "highway robbery." They charged over THREE TIMES the price for parts compared to other shops. The alternator part they replaced can be found online anywhere from $70 - $120, yet the charged over $300 for it. They knew they had us where they wanted us, as we were several hundred miles away and our vehicle had. been towed to their facility by AAA because they are AAA approved.

When asked about the exorbitant prices, the response was one that essentially rag out, "We've got you where we want you." They knew it'd cost us as much to have it towed to a more reputable, fair place as it would to have them do the repair. The vehicle was on their property. We were pretty much screwed by them.