Wolf Automotive Center

We want to say thank you to Jordan and the team in Ogallala! We live in Scottsbluff and he made the transaction so smooth, delivered the car to us, at our home, and we were able to get most everything done before he even showed up. No pressure, no b.s., just quality service and customer care. Would highly recommend these guys!

They are friendly enough and so far no issues with their work. However, I did not get contacted multiple times when they said they would(when part was in, when wrong part came). I had to keep calling them. I did submit detailed feedback in an email and never was contacted. *Update-it's been 2 weeks and my service airbag just came on which they were supposed to fix.

Also notice the back of the seat did not get put back on properly. Will reach back out to them and see if they can make it right *2nd Update-they could not resolve the issue after 3 visits. However, their partners in Imperial, NE (HARCHELROAD MOTORS) figured it out shortly after looking at it, and resolved the issue permanently. They had great service and were wonderful. I still question if the original part replacement was even needed.

Had a few issues with my experience but Jordan and David went above and beyond to make everything right. Thank you

We experienced significant engine problems on our 2014 Dodge Ram while towing our camper and returning home from a vacation. We decided to pull off the Interstate and find a Ram dealer in Ogallala Nebraska. The service area indicated it would be a costly and time consuming repair that could not be started in the next week. So, we walked across the street to their used vehicle lot and began looking at a replacement vehicle.

By the next day, we completed the purchase of a replacement truck. The sales staff was helpful and friendly and were willing to work with us on issues that came up during the purchase process. Even after we returned home and discovered an issue that neither us or the dealer was aware of, Wolf Auto agreed to pay for the needed repair. We were in a difficult position that day when our truck broke down and Wolf Auto responded the way you would expect from a reputable auto dealer.

Everyone was friendly and very helpful (in the beginning), once the deal is done you are on your own. I had a question in regards to the aftermarket fog lamps and why these are not working, have yet to receive any communication this far concerning my 2017 Ram Laramie 1500 4x4. When we got to our trailer park site, I did give it a quick once over, drivers rear spring is buldged out of shape, the brakes need replaced and one of the toolbox doors don't lock, I have more but I will address all of the issues as we limp home t Florida and our mechanic can give it a much needed once over. If your buying used, please look over everything and point them out to the salesperson, don't do like I did and buy first and then look.

Stopped in for an oil change, received fast and friendly service. Cost a little more than I expected but needed 2 new air filters so was reasonable. Impressed that they actually showed me filters and asked to replace them before just doing it. Trustworthy in the service department.

Great staff, super friendly, and very helpful in getting you all setup with your new purchase. They also give good deals! I highly recommend checking them out for your next vehicle or trailer purchase.

I broke down far from home and had my car towed here. They were accommodating since my first phone call asking if it was ok to drop my car off. The gentlemen at the front desk with kind and patient as I was frazzled and sad about my car breaking down on my way home to see family. Then I was able to meet the mechanic who will be working on my car and he provided reassurance that it wasn't as bad as I had thought.

So thankful to have broke down close to such a great and friendly auto shop! They even helped me out with a ride to the nearest rental car shop! I'm so thankful! Thanks guys!

Had a problem! Was not happy Mike made it a point to follow-up. That something that goes a long way in today's world thanks for letting me know customer service is Important to you. I will not use any other dealer or service business loyally is earned.

Waited all day for them to simply read the code on my new FORD truck. And by the time they did read the code and diagnose the problem, it was too late in the day to order the parts and it would take three days before the part would come in because it was in Tennessee. Truly ridiculous. I should have gone to Summers in North Platte.

Customer service was absolutely horrible. That wasn't even the worst part about it. When I brought up the experience I had with the front desk worker to the GM I was met with "talk to the owner". It was apparent that confrontation was not his forte while speaking with him and made me upset that this was the Ford service I would receive in this town, and I also began to question the quality of employees here. I will drive up to North Platte to avoid any other experiences similar to what I had here. Would not recommend to anybody looking to shop for vehicle

I definitely have to say this place deserves more than 5 stars. I broke down on a road trip and had to be towed from a rest area to the nearest repair shop and it happened to be here. At first I was reluctant to have repairs done at a dealership because of how expensive they usually are, but I'm so grateful that I was towed here. Derek the Service Manager understood my situation and was able to get his crew to assess the problem and get my vehicle repaired and back to me faster than I expected.

And the total on my bill was not only reasonable but cheaper than I expected. I feel his professionalism and understanding are of the utmost to be Thankful for, as well as the crew behind him that did my repairs. You guys were able to turn my nightmare into just glitch in my road trip. Thank you so much for your hard work in getting me and my pets back on the road! I truly appreciate you and your crew. Thank You So Much!