Orr Chevrolet GMC Buick Pontiac Cadillac

I would neither work here OR buy a car from this dealership, even if my life depended on it. Customers, take your money elsewhere! They are crooks. Definitely need new ownership/management.

Aaron J. and his staff did an outstanding job! Thank you so much for your help with the new Wrangler. I definitely recommend!

The salesman that we met with told several out and out lies. He gave us a price on FB for the vehicle and then we went to look at it. Then my friend was a friend of a employee and she gave him a call to make sure we got the best deal. So the price stayed the same which was ok. So we told him we either wanted to use our lender or pay cash he said that this dealership because of the shortage of vehicles that they would not take cash or let us use or lender because they make $1000 per vehicle to use there lender so we let them try to meet or interest rate which they could not.

Back to the price of the vehicle they are adding anywhere from $3000 to $7500 over sticker price because of the shortage. When I questioned him on that he said all dealerships or doing that ( 1st Lie) then he said he gave us such a good price because he would have marked the price up $5000 instead of $3500 because my friend knew a employee (2nd lie) He gave me the price of the vehicle way way before he knew I knew someone that was a friend of an employee.

Also he said he had a lender for my grandson when in fact he did not (3rd and final lie). We called several other very large Chevrolet dealerships and found another vehicle exactly as the one at Orr (except color) and they let us use our lender and did not mark it up over sticker price. So he saved a ton of money. If he had never lied we may have went ahead and bought vehicle but after all the lies this dealership can not be trusted.

Amazing staff! Big Mike did a great job and made us feel welcome. We came out for a cup of coffee, and ended up buying a 2021 Mazda cx-30. We couldn't be any happier with our purchase thanks to big mike with a great interest rate. Super friendly staff. Would recommend coming and taking a look.

We purchased a new premier grand majestic 250 from you back in August or September I believe. When we purchased it I pointed out a hinge on one of the seats that was broken. It was supposed to be ordered but I have never seen it. We brought it in around the first of November for the first service and some warranty work. The hinge being one issue, the anchor light was another which still didn't work when we got it back.

Also during this service I told them that there was a voltage issue I believed to be a bad battery. When I got it back they said oh no everything was fine. We get half way across the lake and low voltage indicator pops up. I bring it back and they have a tech test it, guess what, bad battery. Now during all this they tell me the flooring is buckled and the console is cracked which will be covered under warranty.

I have called several times about this since and Quinn keeps telling me no answer from premier. I have called premier my self and they say they have requested more info every time with no response. I bought this boat from y'all because I wanted to do business with someone on the lake and someone who could service and take care of problems. It seems to me the service department isn't very thorough or doesn't pay attention to issues. For what I paid for this boat I would expect the warranty to be spot on. Who do I need to speak to in order to get this resolved?

I have to tell you a story about Will Mortensen. He is the most honest, helpful and trustworthy guy I know. He does everything he can to make the car buying experience like no other. My wife and I cannot express enough gratitude for him helping us with our GMC 2500 HD purchase. I have to also tell you that his management and finance guy are the best as well.

I will be back with friends to refer him business. Will has the best customer service skills I have ever known anyone to have as it is not just about the sale but the follow-up that he continues to have with us to ensure our vehicle is meeting our needs is outstanding. Joan and I are life long customers of his. Great Job Will!

Had a great experience here today at Gregg Orr, Michael Collins the client manager was excellent! Thank you Michael for putting my daughter in a car!

Hopefully Texarkana customer service and service department are better than hot springs. We used to love it but you would think buying a new Escalade from them within 1.5 years would get you more. 4 times in and problem still not fixed. No communication from service manager, even after repeated direct requests. Never a loaner car. Luxury experience forgotten at this location. Parker Cadillac will surely be more interested in my business.

I was told to bring my truck in on the 5th of this month by jim because my engine light had popped on When i made it jim he put it on the tester said my oil needed changed that's why the engine light was on so i paid them to do that.i ask him why pulling out of my yard or sitting to turn it quit when i get on the gas he tell me because it was time for the oil change.

But the messed up part on the 5th is after the oil change i let them was and clean out my truck my mom road with me with a few more of my family my mom road in the back seat she left her cigarettes in the back of the door after a almost 4hour wait a person that smoke would b ready to smoke make a long story short her cigarettes and lighter came up missing out the door plus a can of my antifreeze so i went to jim he tells me brandy will be back in a sec brandy come in i explained to him what was missing out the truck first thing he say my workers dont steal i never said they stole nothing but i knw what was in my truck we look at the camera in the department the oil change was done at after watching that brandy set for a min then say we dont have a camera in the department your truck was washed and cleaned then quote again my workers dont steal why would the steal your can of antifreeze when they work around it daily then ask what he supposed to do never apologize just kelp saying his workers dont steal they work under camera. Evidently they dont because my momma cigarettes light and my can of antifreeze came up missing out my truck but he paid for my momma cigarettes after asking what he suppose to do.

On the 11 of this month my truck started back quitting on me when i pull out my yard or would you say after putting it in gear and pressing the gas to go i have called today 3 times to inform jim its still doing the same but he been away from his desk

Being on the road so much there's a lot that can go wrong. not only do I put a lot of miles on my truck but I have it parked while it's running a lot. that being said that puts me at a high risk of something going wrong. I can't express enough how impressed I am with the quality service I've been given over the years doing business with Bobby Bentley and Gregg Orr auto. there's a reason we've purchased 9 vehicles from Them.

Any time I need ANYTHING Bobby and his team are there. I purchase the extended warranty on my vehicles because I do drive so much. Yesterday I got in my truck and my Air condition was out. I'm in Texarkana Texas. Bobby makes a call to the Gmc Buick dealership here, has a part delivered over night and this morning my blower motor was replaced free of charge. Chuck in service was able to get my AC fixed temporarily so I never went without AC. Jeremy Jester the GM of the Orr Classic AutoPark was extremely professional and helpful.

I could purchase a vehicle from from any car dealership in the country, I choose to work with these guys, and will continue to do so because of the level of service we receive each and every time.

A "shout out" to Sales Manager Scott Wilson and Salesperson Zach Holley. Zach was very knowledgeable and worked above-and-beyond what most salespeople would do to close and follow-up on a sale. Scott helped me in the past with a tire purchase; and because of his exemplary attitude, I returned to Orr Auto Park. I will continue to be a loyal, repeat customer based on the professionalism of these two incredible Orr employees.

I would not recommend the used car sales to anyone! They were unprofessional and extremely pushy. At one point there were three men in a small office questioning me as to why I would not sign paper work that I had not even been allowed to look at to buy a car. Anytime I had a question the response I got was to go ahead and sign the paperwork and we could discuss the details later.