Kendall Subaru

I had a great experience at Kendall Subaru! I bought my first brand new car and they made it incredibly easy. My sales representative was Jerry Thompson and I really recommend him! 10/10.

I couldn't have asked for a better experience. The sales staff were helpful and not pushy at all. When told what models I was considering, what types of activities I'd be using it for (daily driver, camping, kayaking etc) the features I'd like for it to have and what money I had to work with, my sales representative Jerry Thompson not only listened carefully, but remembered every feature I had listed when I came back weeks later to order it.

The facility was clean and other members I didn't happen to be working with were kind and friendly and had welcoming smiles as I approached. I have never had such a positive experience in a dealership before.

Brandon was so easy to work with. He was truly a class act. The finance manager also was great. Can't ask for anything more. They're a great team. The car was exactly what I wanted and a reasonable price. Hats off

The professionalism and friendliness at this car lot was worth the 2 hour drive! It was truly painless. We love our new car and we will make the drive to get our oil changes done. Thank you, Tim, TJ and Love!

The car buying process at Kendall was very quick and easy. Kendall had the best prices out of all the surrounding dealerships that I conacted within a 200 mile radius. No dealer markup, and fantastic financing rates offered by the sales representatives. I was even able to order the car exactly how I wanted with what ever options I chose, and somehow saved money doing it this way. TJ was great! Would be happy to work with him again.

We were very happy with the latest service appointment. We have never had a bad experience.from the original purchase with Sing, through all our service apps. This last one with warranty work had a work window of several hours and we were given rental. We liked the service guy who assisted us and would give him kudos but can not remember his name. Kendall is very good company to deal with.

My experience was wonderful. I bought my first new car ever in 65 yrs, so I didn't know what to expect. I feel glad that I met T.J. who just took time with me and wanted me to get the car that would work best for ME! I never felt pressure or hurried and things were explained to me clearly so I would know what to expect in the process. And everything that was explained actually turned out to be true. Thanks for helping me get my great Crosstrek!

Shoutout to Casey Linn at Kendall Subaru for his outstanding service this weekend. My son and I enjoyed working with Casey as he helped us navigate which car to purchase. Casey is a gentleman, professional and a pleasure to work with. Thank you Casey for the excellent service. And we did find a great car and great deal! Successful weekend! Cheers.

The best experience I have ever had with a vehicle dealership! Everyone I dealt with at Kendall Subaru was friendly and helpful. They gave me a great price for my trade in and the whole process couldn't have gone any smoother. The next time I am in the market for a new vehicle I will absolutely be returning to Kendall. Highly highly recommend!

Had a great experience here buying our Subaru Outback. It ended up being a last minute purchase and everyone here made it a great and easy experience. Everyone was very friendly and helpful. Kendall now has my business. They made it worth while to drive up from the Rogue Valley to buy a new car.

I love my new 2020 WRX! A special shout out to TJ Ames for making the buying experience soooooo easy. He was honest, friendly, and has great attitude. TJ even checks in every now and again to let me know that I can contact him for any Subaru questions that I might have. I was also fortunate to be the first customer at their brand new location on Goodpasture Island Rd and look forward to coming back for my WRX's first oil change and any other services I may need. Update: 9/27/21 It has been about 6 months later and I am still receiving stellar customer service from TJ Ames with any and all questions I have had.

In addition, He was very helpful getting me connected with Tyler in parts for my winter wheels and tires. Tyler was awesome. In addition, Zack in the service department was also awesome, very friendly, and very professional.

It sucked to have unexpected vandalism to my car but I am grateful for my wonderful experience at Kendall Subaru Collision. Dylan was so kind! He explained the process and work that needed to be done in an easy to understand way. The follow up was great, too! Thanks team Subaru! You made a very unfortunate circumstance much more pleasant.

Not happy with the service shop at this dealership. I took my 2021 Subaru Crosstrek Sport in for its first service, and got it back without my rear back seat protectors. After I got home, I could see that rear cargo area was accessed by the tech or someone else from the dealership; most likely to enter the spare tire compartment. The service adviser was professional and courteous, but this is unacceptable. Not only will I never take my vehicle to them again, I will NOT be purchasing their 2022 Outback Trail Edition in two weeks. Shame on you Kendall Subaru.

Buying a car can be both stressful and expensive, while also being frustrating at times. I shopped for 5 months to find exactly what I wanted, talking to scores of sales people, with no success, until I reached out to Kendall Subaru and got connected to Andrew. The first plus was how Andrew listened and talked through alternatives to what I wanted.

He offered a great solution of ordering a cart with the specs I wanted, which was something I had never done. As we chatted back and forth over the coming days, he was quick to reply and help me make a decision as to what I wanted. We got the order in and waited. When I got the call that the car had arrived 6 weeks early, I was stoked! Andrew prearranged paperwork, since I was coming from out of the area, and got things in order before I got there. Andrew was even more personable in person, and was so easy to work with. I absolutely love my new Subaru, and highly recommend Andrew and the crew at Kendall!

We were very satisfied with the quality of customer service, attention to detail and thoroughness of our experience at Kendall Subaru. Dylan in the service department was exceptionally professional and communicated clearly about the diagnosis of our vehicle. Thank you very much!