Ancira GMC Trucks & Motor HM

Justin sent two techs out to help a customer in Kerrville and then the tech came to Bandera and checked out a problem I had with my 2021 Newmar. They arrived on time and repaired my problems within 30 minutes. Hats off to great service.

We had a wonderful experience at Ancira RV. The staff was very friendly. Tom (our salesman) is the best! Matt our technician did a very thorough walk thru! I would definitely recommend shopping here for your Camper or Motorhome!

The salesman and the financing gentleman were great, the walk through sucked and didn't show me half of the things work on a newer RV! The black tank wasn't emptied and it stunk to high heaven when you flushed the toilet and he tried to pass it off as test water! I don't think so!

From the moment I walked in I was greeted with a smile, Gary my salesman, was easy to talk to you no nonsense, and just what I like not in a sales person-NO high pressure. After all I'm human, and I like to buy, not be sold. If you're anything like me in that aspect, then this is the place for you!. A place where you get to look around and see what really matches you without the high-pressure sales. The rest is cake, delivery day and the walk-through was made easy and simple. If you're in the market for a travel trailer or RV I highly recommend Ancira. Happy hunting!

The service department is top notch! I had purchased a rv in Iowa and they didn't get all the parts to tow my vehicle hooked up correctly. I contacted the service department at Ancira and they got me in within a few days and even fixed a loose wire issue that the other dealer had neglected to deal with. I definitely will be using them again!

We have had the best experience buying through Ancira RV. Everyone was so nice but I would always ask for Tom and Donald. They helped us thru the whole rv buying process while juggling our 5 kids. They spent as much time with our kids as they did with my wife and I. They provided constant conversation and answers to all our questions. Thank you very much we really enjoyed the whole experience. And hope to work with Tom again soon!

Awesome! The staff at Ancira were great. Anthony Monday performed a walk through with us ( not knowing we are a part of the RV industry) and he knocked it out of the park. Not only did he answer every question without hesitation, he explained things so well that the average person could understand him. My reason for the 5 star review was the honesty. Great Job guys!

We had been looking for a specific unit for a few months and finally found our dream trailer over at Ancira RV in Boerne, TX. With a 16 hour drive from Arizona we hesitated a little, but are sure glad we made the trip. Steve Lyons was one of the best salesman we have ever worked with. Corresponded back and forth in a timely manner, worked with us over the phone, unit was ready to go as promised when we got here, the service department and the tour of our unit we got was top notch. I cannot thank Steve and Ancira RV enough for this buying experience. If you are hesitant about coming here, don't be, pull the trigger!

Talk about a smooth experience, Ancira is the place to go. They made sure we were taken care of and happy. The salesman and technicians were very helpful and available. We had many questions and requests and these men and women met every metric. We got exactly what we were looking for and at a great price. I would and hope to do more business with them.

These guys are horrible they have left me hanging for days! Pulled my credit hit it with two new inquiries. Mikey was supposed to get back with me to let me know If i was approved or not called left a message still never got back with me!

We went there looking at RV, worked with finance and no one called back not eve our salesman. We decided we would pay cash and called our sales man and asked him if they would hold it for a week till we can have the money transferred. Yeah let me go talk to them - guess what not one call back. I'm sorry but you should call back someone that wants to spend that kind of money at your dealership for a luxury item.

I called back three times and not one person returned my call. Considering we own a business I would never treat anyone like this or allow any of our associates to do that either. You should have at least returned. Phone call. You only cared about making money the first day we came in, not making sure that we stayed with you. But this story has a happy ending, I found another dealer and they were amazing. Do yourself a favor and find another dealership, one that wants to keep your business not just take your money.

Rude customer service. Unacceptable wait times for service. Sales didn't seem to want our service when we tried to go buy a camper. So we drove 4 hours elsewhere and APRN our money. And it was well worth the trip!

Drove out to this dealership from California, to purchase a new Road Warrior 427. Brought a check for $74,000 with $6700 cash to pick up this trailer. Towed out my trade in 2012 stealth RG3210 they offered me $16,000 for trade in. So we drove all the way there and when we got there they offered me $5,000 less for my trade in than they offered prior to arrival.

I had told them everything about my trade in and when I got there they said my whole roof was rotted out and needed to replace the whole thing, seeing as I drove from California they probably knew I would just fork out the additional money which I did. They have since then posted my trade in for sale as is on their website. We called them and they said there is nothing wrong with the roof and it's perfectly fine. So basically they lied to me so I would come up with an additional $5,000. If you feel like getting f#%ked really good. Go to this place they don't have lube either.

Gordon isn't a good salesman and made us all incredibly uncomfortable. When someone tells me (which has happened a handful of times) that they went to ancira and was weirded out by a guy there, 10 out of 10 times it has been him.

After buying one travel trailer and two motorhomes at Holiday World in Katy, we purchased our diesel pusher from Griz at Ancira RV in December of 17. I'm glad we did. Our experience has been very good so far, despite some warranty issues that surfaced which Griz promptly resolved. I am willing to drive 200 miles for service rather than deal with the arrogance and poor service at Holiday World. Thanks Griz!

Horrible experience! I recently purchased a brand new RV from Ancira, flew out from California to Texas to drive my new RV home. They knew I was coming and still did not have the RV ready at my arrival. Many things wrong with the new RV, alignment off, steering wheel not straight. They said sorry we had no time to fix it. Funny because I had purchased it two weeks prior.

Long sorry short my RV had a list of approx 20 serious things wrong, it's now been one month and Ancira has been zero help. Horrible customer service, the worst purchasing experience I have ever had.

0 friends 1 review 1/16/2018 I just wanted to take a moment to thank Steve Lyons, Mickey Davila, Kevin, Anthony, and Elpidio for their extreme professionalism in assisting me with my recent purchase of our 2017 Fleetwood Discovery. Each of them went way beyond the call to insure that all details of the sale and delivery were taken care of promptly and that I was completely satisfied with the perfect vehicle, low financing rate, and excellent delivery. I will definitely be back for my next vehicle purchase.

I was really hopeful on buying a unit when I visited but that quickly went out the door within about fifteen minutes. The salesman didn't seem as he was too interested in letting us explore other options for models and pigeon holed us to a few units close to the office. In the end he didn't even offer a handshake as we departed. We bought one at another location.

Just thought I should mention that I have returned to Ancira RV two more times to upgrade trailers. All three times, Grizz Harkins was my sales person. He and Ancira RV are top notch in my book.

Large inventory and knowledgable staff- we met with LaVoy- very informative and no pressure, opposite of stereotypical salesman. Will buy from them when we take the RV plunge.

I went to a local RV show and found the exact brand I wanted but didn't want the 23 foot. There was a 19 foot and the search began. leading me to Ancira. a phone call led to an email, led to an online credit application and easy approval. The salesman LaVoy was easy to work with and everything was ready when i arrived. They had someone walk me through every detail of the unit (I'm an RV virgin) and no question was a stupid question.

They got me hooked up (literally) and on the road that day. white knuckle all the way home. LaVoy text me the next day to make sure I was alive and all was well. Great customer service! They have such a massive selection it will make you dizzy.

We purchased a brand new 2015 Forest River Wildewood from Ancira. Sales process was quick and painless. The problem came last month when the main AC unit quit working. The RV has 2 AC units. The reason I'm writing is to give kudos to the service dept (Tim and Jim). I've had previous RV warranty work done at other dealers where you drop off your rig and they have it for weeks, or months. Ancira made an appt for me at 8 AM on June 9th.

I waited while they determined that the main AC unit needed to be replaced. They ordered it that day. I left with my RV and headed to Port A.still had one AC.not ideal but couldn't cancel our one big vacation.on the way back from Port A I stopped at Ancira (around noon) and the guys installed the new AC unit within 2 hours! I can't thank the service department enough! Highly recommend Ancira RV in Borne, TX.great service after the sale!

Thank you Howard! We were driving to Kerrville when a semi broke our drivers side mirror. The manager took my call, ordered the part needed from pictures, and had us fixed in a couple hours! They fit us in even though they were swamped. Wish all RV places kept space for emergency repairs. While staying in kerrville, a/c broke and once again fitted us in before we left town and diagnosed the problem quickly.

They even helped us work with a repair shop in CA to order the part so when we got there it could be fixed! Great technicians and they will explain everything to you and then more! Class act!